Bayshore Plumbing

Alex S.

I've had some work done by them recently and was extremely happy with the quality of the work and their professionalism. Clean appearance, on time and got the work done quickly. Pricing was cheaper than the preview quote I received from another company. Will definitely be using them again in the future.

Claire F.

Called in middle of the night due to flooding in my house. Karen called early before 8:30 AM business hour listed and had a technician at my house by 8:30 AM. Alex found the problems immediately and found other issues along the way. Professional and answered all my questions. This is the third time I have used Bayshore Plumbing.

Michelle M.

So let's start with the positive notes first. The plumbers at Bayshore Plumbing are very knowledgeable, friendly and professional. I have used them for various projects at my home over the last year or so and everyone that has came to my house has been wonderful. It's easy to reach customer service and if they are on another call I have always received a promptly returned phone call. Not only have I been able to get a plumber to my house the next day for serious issues, but they always give me an appointment time in a two hour window. If you have ever waited all afternoon for a repairman you realize how nice it is to not wait all day for the repairman to show up! Not only do they give a short time window, but they always confirm the appointments the day prior and call as the plumber is on the way. The promptness and skill of Bayshore Plumbing is amazing, but here is where the company isn't so amazing... their pricing. Bayshore Plumbing is incredibly expensive. They charge $225 for the first hour and after the first hour they charge $112.50 for every additional half hour. I don't have an issue with this pricing plan for large projects, but this pricing plan makes me hesitate to call the company for smaller projects. I get it... gas prices are expensive and the time spent commuting to my house could be spent on another customer, but when they didn't have a replacement part for my water softener I had to pay $225 for the plumber to make a second trip to my house for 5 minutes of work. I ended up having the plumber check all the pipes in my house for leaks or clogs just so I could justify paying over $200 for a five minute project, but at the end of the day I was annoyed that I had to pay for an unnecessary visit just because they had to order a part. In my opinion they were completing the original project that they had not finished and so I felt that they should have only charged me for half an hour instead of a full hour. I don't mind paying a premium price as long as I am receiving a premium service. Recently we went on vacation and had a leaky toilet. I suspected that the gasket needed replaced and this would be a quick fix. I didn't want to pay $225 for such a quick project so instead I asked if they could first descale our water heater. Descaling a water heater is usually a one hour project, but I figured I would rather pay $335 for two projects instead $225 for one tiny project. Customer service gave me a hard time about booking two projects and argued that the toilet might not be an easy fix and she would normally book these projects on two separate visits. I understood her concern, but there is no way that I was going to pay $225 for a potentially small project. I finally convinced her to book both projects together, but she told me she was making an exception for me and this is not how they make appointments. Going forward I need to find a new plumber for small home plumbing projects, but I would continue using Bayshore Plumbing for major plumbing repairs.

Sherry T.

Just moved back to South Tampa and called this company to fix a toilet and two master bathroom sinks that bubble when the shower is turned on. Day after, problem still happening, but I figured I'd give it a week to see if it would go away since they had me buy a new part, but it did not. A woman named Karen who answers the phone, told me I'd have to pay another $275 just for plumber to return. When I asked why I'd have to pay again since problem was not fixed, her voice changed and she became defensive/argumentative, asking if I had read the contract where it says there are no guarantees, that **** is 'our best plumber', asked why I waited to call back, stated over & over that it was toilet paper that clogged the pipes, etc. (it was definitely not a 'toilet paper' issue) and still demanded I pay $275 again. She spoke over me, cut me off, was rude until I was finally able to ask, 'Why are you arguing with a customer?' She abruptly answered she would have a supervisor call and hung up on me! How unprofessional! I am a single mother, a retired Veteran (no Vet discount either) and have already paid them a total of $700 in the past couple weeks. The least they could do is come and see what the problem really is instead of just putting a Band-Aid on it! Update: Almost a week later and nobody has called me back. I can't stand horrible customer service.

Hank H.

Bayshore Plumbing was recommended by my builder in Tampa. Before calling them, I called my realtor and good friend. He confirmed he had heard positive comments about Bayshore Plumbing. I called them at 8:45 a.m. They committed to be at my home between 1-3 p.m. on same day. I was quoted a price in advance for the work they would be doing. Richard was the technician who came to my home and performed the work. He briefed me at the conclusion of the work and was very professional, well spoken and polite, and gave me confidence that the job was well done. I highly recommend Bayshore Plumbing and will most definitely use them again for any plumbing-related task at my Tampa home.

Chris J.

I'm not impressed. The technicians are good, but the owner is the one I have an issue with. We have been using Bayshore Plumbing for some time and we should be considered good customers of theirs. We had them install a gas line for our grill and new water heater and during that install they removed our gas line to our furnace / heater leaving us without heat. We asked them to install what they improperly removed and they want to charge us for something that they did incorrectly. The owner was not willing to offer anything other than full charge. I will no longer use or recommend Bayshore Plumbing.

Brad W.

I have used Bayshore for over ten years. Out tankless water heaters went out during covid and they ordered and delivered and installed with such professionalism. Jerry personally installed one unit. Bayshore does it it right and they are hard working and honest

Denise I.

Attention Home owners This rating is based on a recent experience with Bayshore plumbing not previous ones. Before this incident I swore by this company. However I am so disappointed by the treatment I received from the very Plumber who I have bragged about to be great. I have nothing harsh to say about the ability of doing the job itself. My huge disappointment is in the blatant disregard for my home, furnishings and the nasty behavior toward me when I got on to both employees that were doing the work. There is no excuse ever for soiling walls and floors and thinking because you have a bottle of degreaser that you can continue doing what you are doing when I'm telling you not to. Then there was the issue of getting into a hollering match with me. If the employee(s) didn't want me to get on to them harshly they should have listened to me to begin with. The job is done and the water problem was fixed but this particular experience was horrible to go through. Caution to all home owners! Make sure you speak up in advance to whatever company you choose to use. Have them give you a description as to how they intend to protect your home and its furnishings before they begin working and see to it that they do It! If they don't take the time to protect your home and its furnishings then they don't care about You! Call A clean plumber!!!!! Sincerely Denise I.

Les W.

Bayshore Plumbing will be the only company I use for all my plumbing needs moving forward. The technician was on time and completed the job with thoroughness and pride in one's work that is very rare these days. Thank you Bayshore Plumbing.

Mikela B.

They refuse to work with anyone that works full time Monday through Friday. Even after having a water heater installed by them and other work done. After trying to make an appointment with them for a Friday afternoon I was refused and was told that people take off work for a plumber to come. So if you work full time Monday through Friday, look for someone else.