Bayshore Plumbers

Carol T.

We called and got bids from three plumbers for our backed up bathrooms - everything was backing up - late one weekday afternoon. Although Bayshore was the last to arrive, and the other two stayed around trying to convince us to go with them, Bayshore was the most calm and straight-forward with us. They let us know the worst-case scenario (whole line replacement - big bucks) and also what they hoped they could do - repair of whatever holes or breaks they found. Their bid was comparable or lower than the other two, but thorough and clear. The man who did the bid was patient with our questions and wanting to think about it overnight.

After contacting them, they arrived early the next morning and worked all day. The work to dig down to the pipe was much longer than estimated, but they honored the original bid. Thankfully, they were able to repair the three (!) holes in our line, so we didn't have to replace the whole thing. The crew of three guys and the supervisor were all very polite and nice to work with. They cleaned up after themselves very well. And while I know a lot of people won't care about this, I appreciated that they chatted, joked and enjoyed each other as they worked - yet they worked continuously except for their lunch break. It's just nice when people can enjoy working hard together. None of them smoked, as far as I could tell, which I also appreciated.

They didn't over-promise or under-promise, but were realistic in providing us expectations of the cost and work involved. We will definitely call them again.

nirali s.

I really liked Juan because he felt like someone I could trust. He took the time to explain the issues to me (leaky toilet and replacing a tub spout), how he was going to fix it, and what I needed to know in order to prevent future problems. There was one item (a mysterious leak) which unfortunately, he wasn't able to figure out; however, he didn't charge me for the time he spent trying to replicate it.

I also found him to be efficient with his time. There were 3 separate items he needed to address, and he was able to work effectively with his assistant where it didn't feel like they were wasting time or stalling.

Marci H.

Highly recommend Bayshore Plumbers and we will be definitely calling them in the future when the need arises. The toilet clogged on a Monday night, I went thru the Yelp list and it is amazing how many plumbers who say they are 24/7 really aren't! I called Bayshore Plumbers at 8pm, they answered on the first ring at 8pm at night!! The very nice gentleman said he could promise someone within a 2 hour window which was a huge relief to us. Juan arrived at 9pm - only ONE hour later and solved the problem within 10 minutes! He was warm and friendly, incredibly conscientious about keeping things clean and of course, effective. They are also very reasonably priced, especially for a 9pm house call. Thank you Bayshore Plumbers!

Patricia S.

Excellent service -- beginnning to end. Response time:pronto. Knowledgeable
people, efficient, clean up was perfect . Great response at a time I needed to
have a positive in my life. Too many things take too long, are too complicated
and poorly done. This one was a JOY.

Esteban G.

Amazing work from this guys! After returning from holidays I noticed the water heater was leaking. I gave a quick call to them. 30 minutes later they came to my place, we agreed with the quote (thru my landlord), they went to pickup the materials and 90 minutes later after that they installed a brand new water heater! Thank you!

Sven D.

I was very happy with their service. Meny and his colleague showed up on time (same day) to give an estimate. In the process they found and fixed the problem (a clogged gasket). I asked Meny how much that would be and he said that there was nothing to charge for. So I gave them a (hopefully) nice tip and the whole thing was over in 10 minutes.

DJ H.

These people are modern day saints and they should the recognition they deserve! I recently purchased and moved into a mobile home in Sunnyvale (located in the South Bay) and after about 4 months our water heater had sprung a leak.

Our warranty company sent out a plumber from our area to come inspect the damage and give them a quote. The warranty company tells me there are a bunch of code violations and other damages that needed to be addressed before they did any work.

One of the code violations that needed to be addressed was a missing water valve for the water heater. So the plumber told my younger brother who was home at the time that he couldn't shut off the water going to the heater, so we had to keep the main water line turned off. The leak started on 12/19/11, plumber from south bay came on the 20th, so we didn't have any running water for a couple days.

Our real estate agent was helping us through this debacle and he recommended his friend Juan and his company for our repairs. At around 4:30pm today Juan was at my door and told me he came to look at my water heater. He drove from Redwood City to Sunnyvale on the night of his company Christmas dinner to give us running water as a favor to his friend!

He went over to the water heater, took about 5 minutes to work his magic then turned on the water for us. I will be forever grateful for what Juan did for us today and I hope whoever reads this will find that people like Juan are extremely rare and will give them their business as well as the respect they deserve.

Danielle P.

Baldo and Meny came and promptly fixed a broken toilet and descaled my tankless water heater. Not only did they do great work, they arrived at the beginning of the time window, were super friendly with my pets, and very polite and respectful to me and my husband. I was so relieved to get the toilet fixed before company arrived for the holidays! Bayshore Plumbers saw to it that that would happen for us!

Gary W.

We have used Bayshore Plumbers many times, incuding complex jobs. Sam and crew did an excellent job installing a new gas line to the kitchen---building inspector said, ""This is the way we like it!"" Also put is a sewer clean out, a bathroom vanity, a couple toilets and water heaters, etc.. Juan is the boss and always schedules the work promply and follows thru. Baldo and Meny did a great job changing out a disposal and plugging a leak in the sink. GARY

Cl D.

My experience using Bayshore Plumbers was a refreshing change from other plumbers I've used. At 4pm I came home to a leak in my garage ceiling and called Bayshore Plumbers. By 7pm two of their plumbers, Manuel and Baldo, had been here, fixed the problem, cleaned-up and were gone. To my uneducated eye the repair looks good but more important for me was that Manuel and Baldo told me exactly what the problem was, what repairs were needed, why and what it would cost. They were professional, knowledgeable and patient with all of my questions. I certainly will use them again for any of my plumbing needs and will tell friends about them.