Bay Plumbing

Luis T.

MAJOR RIP OFF IN TRAVEL CHARGES!! I have used Bay Plumbing for several years and have always had great service from the plumbers they send. Yesterday I called them to snake my kitchen drain, they sent a plumber out, first call, who successfully cleared the drain and handed me a bill for just under $400. My issue is that $120 of that charge was for 'travel charges'. It cost me $120 before the plumber even knocked on my door. Bay Plumbing is 6 miles away, I paid $20 per mile for a plumber to drive to my home. When I called the office to inquire about such a large travel charge, I was told 'we charge for travel time and that's what it costs'. STAY AWAY

Traci S.

showed up to unclog sink charged 396 dollars now it's clogged again called since they were here on 1/25 they said they don't guarantee their work time to avoid these people and report to the bbb

Dan R.

Had hired them years prior with a good experience. Called them again for a leaking water heater and they were able to come even sooner than the agreed upon day since the leak had gotten worse. Were in and out quick and the job well done!

Charles K.

I just spoke to Juan, who is the emergency night person at bay, with a number of questions about replacing the sink. I got to say he was extremely helpful in areas that go way beyond normal plumbing services, and he was very generous with his time. I've called around to a lot of different companies. And most people don't have that time a day for anybody unless they're looking to book them at the moment. So it makes me feel pretty good about this company, that there is someone that's willing to talk about where to buy the lowest cost bathroom sink, whenI even told him there's a good chance I might just mount it myself. He did share their pricing @ the end of the call & it didn't seem bad at all, and I don't have one of these bullshit 3-4 hour minimum commitments. The building is a very nice building, and they appear to be middle upper two luxury in

Rick K.

Absolutely the best plumbing company in Miami/Coconut Grove/Key Biscayne...highly recommend Bay Plumbing - they immediately showed up to help with our emergency; since it involved buying our house, just prior to Closing, it was a tremendous relief to our family.

Elliott C.

Spoke to Robert and Victoria about my plumbing issue. Nick came and he was on time, neat, tidy and efficient. He fixed my problem and I was very grateful that I called Bay Plumbing. Have used them for 25 years and they are all outstanding. Thank you Marsha Raeber

P R.

I called for """"emergency"""" repair, the price was OUTRAGEOUS!! Will NEVER call them again...what they fixed was good, only took a half hour, but charged me, """"through the teeth""""...Absolute ROBBERY...don't call them unless they are the last plumber on the face of the earth. We are senior citizens, on a fixed income, and we had to give them """"an arm and a leg"""" for the repair. DON'T CALL THEM!

Marcel B.

Worst Ever. They charged my Mom (in her 90's) $150 to come out and look at a leak issue. They didn't mention that they were going to charge $150 for the estimate when she called to make the appointment. They surprised her with that large bill after they arrived and had a look. They were on-site for about 20 minutes. This is very slimy and unethical -- not to mention elder abuse. Steer clear of this company.

Linda C.

The saga continues. After thousands of dollars and 2 years and 3 toilets we finally had to call another plumbing company (Coral Gables Plumbing) because the toilet STILL continued to get stuck. LO AND BEHOLD the most amazing thing was discovered . An old metal pipe cutting tool had been lodged in the pipes for many years! I don't understand why Bay Plumbing did not discover this since we were told and we paid for the same camera diagnostics that Coral Gables Plumbing did.

Gloria S.

The employees are awful. They came to to do work and literally got into a yelling argument with the staff at my building because they wouldn't follow direction about where to park. The Bay Plumbing employee literally was threatening to fight the guy trying to do his job. They're complete animals. The most unprofessional people I've ever worked with and that's saying a lot for Miami. Super embarrassing. I recommend to use Borkat Plumbing. Super professional people. The people at Bay Plumbing are ratchet AF. You don't want these people in your home.