Bay Area Plumbing

David D.

No complaints with the work, incredibly expensive, the invoice did not provide any detail so I did not know what I was paying for. Over $400 to install a kitchen faucet that I purchased along with a new shut off valve and adjustment to a bathroom sink. I would guess the gentleman who was professional was here less than two hours. Crazy, will never use again

Linda H.

On June 18, I sent a service request to Bay Area Plumbing because my tenant had a problem with her commode, and I was out of town so I couldn't look at it. Two days later, she still hadn't heard from them. I instructed my tenant to give them a call. She e-mailed me on June 22 to let me know that she had spoken with them the day before and that they would get back with me. I had no phone service where I was, so I borrowed a friend's cell phone to call them and ask if they could e-mail an estimate to me since I had no phone service at the time. The lady in the office agreed to this; however, the service men ignored our agreement and contacted my husband, who doesn't even own the house, to get approval to make the repairs. When I reminded them of our agreement, his response was """"It is hard to communicate via email."""" Obviously, they had no intention of honoring our agreement. He offered to remove the new parts and replace with the old ones, but said I would still have to pay the service fee of $49. I probably wouldn't even have used them if they had been honest about the estimate. Then to top it off, I was billed $225 to replace a fill valve and flapper valve. I wouldn't recommend Bay Area Plumbing to anyone.

Pedro A.

On time, great service, awesome job. Ricky, the technician, was very professional and friendly.

Elithea W.

Ricky and Charles showed up on time, gave me a good quote on everything that needed done, and did it right away! Great guys, too!

Louise M.

We have had Bay Area plumbing come out twice in the last couple of months. Both times have been to work on our gas lines. We have been so impressed with the professionalism and thoroughness of both crews. All 4 gentlemen were so polite and made sure that we were completely satisfied with their work before they left. They even returned after the first visit to adjust the hot water tank temperature when we discovered it wasn't hot enough. We will continue to call them for all of our plumbing needs.

Alejandra B.

I called yesterday morning around 10 am. It is now 6:30 pm the following day and they still have not had the courtesy to call me to schedule. Would not use them at this point if they did. Very disappointed. They do not deserve the Yelp list of top Plumbers in Tampa.

Robert B.

I recently called another plumbing company to come out for a problem with refill valve in bathroom. I was told that they would be out on Tuesday (03/06/2018) between the hours of 12pm--3pm. When no one showed up after 3pm I called and asked if they were still coming. I was told they got hung up on another job and wouldn't be able to come out as promised. We made another appointment for Wednesday (03/07/2018) between the hours of 8am--12pm. Again, no one showed up and we didn't get a phone call that no one was coming. This morning Thursday (03/08/2018) I put in a quote for Bay area plumbing. Someone called back around 10:30am and said that someone would be here between the hours of 12pm and 2pm. At 12:20 two young men from Bay area plumbing showed up introduced themselves and went to work. It took all of about 15 minutes to fix the problem and they were out the door. The price was """"very reasonable"""" and done in a professional manner. They cleaned up behind themselves and left. This is the type of service I look forward too. I definitely recommend Bay Area Plumbing because of their promptness, neatness, price and courteous plumbers. I will never waste my time again with other Plumbing companies.

Susan C.

My 88 year old father had done something to his water heater and the pilot light went out on his water heater. I called Bay Area Plumbing and spoke to a very nice lady who helped me get an appointment right away. They sent out Jimmy, who was just fantastic. So professional and checked everything out and got the pilot light lit. The whole experience with this business was great. Thank you again Jimmy.

Dennis O.

Never got around to showing up obviously business is too good to keep their appointments And even after 4 phone calls! Plenty more options out there don't waste your time calling these guys.

Gina P.

It is a shame how companies take advantage of people - DO NOT TRUST this company - I called and spoke to the owner of this company and without doing an inspection he said I needed a new water heater that was going to cost me $600 after it was done I realized I had a note on my front door from Teco Gas ( i missed the note since I enter my house through the garage ) indicating there was a gas leak and that they repaired it and all I had to do was call them to restore service unfortunately for me I saw the note the same day the new water heater was install, i messaged the owner MR Michael Williams cause I was trying to understand how he knew the problem was the water heater without doing ANY kind of inspection since in this case it was not the water heater it was the gas that was turn off something that could've been fix by a free phone call to Teco however until this day I have not hear back from MR Williams - I filed a complained with Teco so that the end the partnership with this company since they just seem to want to sell you a new equipment without taking the time to do any kind of inspection/service call to try to determinate the issue before assuming you need to replace such an expensive water heater - I will also file a complaint with the county to insure this company stops taking advantage of homeowners I'm so disappointed and disgusted from this experience I won't wish or recommend them to anyone not even my worst enemy- thanks for nothing MR Williams!