Bay Area Drainage, Inc

Bonita G.

Dave did our family a solid and came out to review a possible drainage problem under our house. Rather than try to sell me a costly drainage solution, he noted that our house had a plumbing problem, not a drainage problem. Two other drainage contractors pitched me super expensive drainage solutions when in reality, we didn't need them. I appreciate Dave's long experience and honesty!

Melinda H.

The guy who showed up to scope the work was dismissive and did a cursory (less than 5 minute) look around. He didn't take measurements or ask any questions. He said I should have done this 10 years ago when I'd previously considered this work. Attempts to follow up and obtain the quote I'd been promised were unsuccessful. Even the receptionist said - I'll call you right back and I'm still waiting for that call (two months later!)

Henk E.

We required an extensive drainage renovation outside our house. The work took over a week , and required replacing old 4inch drains with 6 inch heavy duty PVC. Dave and his crew did a great job, and finished with the yard showing little sign of all the work that was done. We had some call backs on broken sprinklers which were repaired quickly. I would highly recommend Bay Drainage for any drain job you might have. They were very professional, neat, and stood behind there work.

Mehmet Can K.

I contacted this company several times both by phone and using the online form on their website, but couldn't manage to get a hold of them. They either have gone out of business or they must have enough work that they don't feel like showing the basic courtesy of responding back.

Cathrynne N.

Completed a project with Bay Area Drainage in February 2019. Throughout the entire process, Mara was very responsive to all my questions. I was told the entire project would take 12 working days. Taking into consideration a couple days were skipped due to weather (rainy season), the project completed on time. Work included temporary removal of a deck and a set of stairs, both of which were replaced well (wouldn't know they were removed if I didn't see it myself). Overall, very happy with the service I received and would recommend them again.

Cynthia L.

I don't know what's wrong with the company but when my dad wanted to get a quote, he accidentally booked B.A.D right behind another company's person for a quote. The guy from B.A.D came and was irritated, did the same thing as other 1-star reviews here say. Seemed disinterested and all. Then despite us using time to show the guy around, he straight up ghosted us afterwards. We had a pretty big project we wanted done but I guess the company is picky, downright rude for no communication, and just irritated that they might have competition??? Okay...bye Felicia. Go find a less competitive area then.

Wendy G.

Good luck getting them to follow up with you. Our situation pretty much echoes Susie T's. They came out, spent a few minutes here, without even addressing what we asked of the estimator. We were promised a quote within a couple of days and never got it until we called him. We asked him to come out again, so he could talk to our neighbor too, and he didn't call back.

Susie T.

Disinterested and no follow through seem to be a common issue with this company. Wayne Ortland came out and literally spent 13 minutes (maybe) surveying our drainage issue. Left his card and promised a bid in a couple of days. Never to be heard from again. Why waste my time and yours? If you don't want the work it seems like good public relations to at least let someone know you aren't interested in the business.

Cary M.

Was referred by two prior clients of theirs. The owner came out to give a quote, spent about 2 minutes and seemed very disinterested. On that alone, I would ordinarily call it good, but my friend said he was that way when quoting, but on top of everything for the work, so I let it go.

I get the quote and it is reasonable, but I need them to clarify a few things that I asked about, but were not in the quote. I emailed back saying I would like to get the work booked and can we please clarify as to the questions I had. The office manager says she will get a response in a few days. A few days later no response. I follow up, still no response. I follow up again, saying I would like to schedule and get the bid finalized. Still no response.

I really don't like having my time wasted and cannot understand why the owner would waste his time to come out and give a quote to not even respond when you say you want to book the work.

Oh, I was fortunately able to find a great contractor that did a great job through another referral. Messinna's Landscaping from Oakley.

Kathleen S.

I'd really like to give them 6 stars... they were a pleasure to work with and did an amazing job.

We had Bay Area Drainage create a french drain system around our entire house as well as deal with the outflow of water off of our (fairly flat) property. Javier was the foreman for our project.
I was very impressed and delighted with how our project was handled from the time he and the crew started until it was completed. Javier was always available to answer question when I had them, and solve problems when they came up. He listens to concerns and requests/preferences and handles everything in a calm competent manner that I found reassuring and relaxing to work with. The crew were very friendly and professional and did a great job with everything.

We no longer have water in our basement when it rains (yay!), nor a small lake outside our back door and the water from downspouts and various parts of our yard is flowing away smoothly.

I would recommend them without hesitation.