Batylin Plumbing

Lori K.

Battling Plumbing saved the day for me! Had a blockage in two toilets and sink...tub had back up sewer as well. Called them in am...they gave me quote over the phone. Mr. BATYLIN came out same day..and took care of everything. An honest fair family owned business. Thank you!!!!!! Reasonable charges too.. Outstanding service!

Jasmine B.

I needed my garbage disposal replaced so I searched on yelp for a good plumbing company that was affordable. I got in touch with Batylin plumbing and received a great quote. Vladimir came out and replaced my disposal in under 30minutes. Will definitely use this company again and also for a reference.

Stacey P.

After some initial miscommunication I am happy to give these guys 5 stars. Vladimir showed up when he was suppose to, obviously knew what he was doing and what he was looking for, and he worked with me like a true professional. Jessa was also very personable and just lovely to deal with on the phone. Thank you guys so much!!!

Rock T.

We love Batylin Plumbing! Its wonderful to finally have a plumber we can trust to call for anything water or sewer related. They gave us an accurate time estimate of when they would arrive and Vladimir did a thorough job of finding out what was wrong (a clog in main sewer line under house) and getting it resolved before we had another flood.

Brian F.

This family owned business really came to my aid today. After figuring out that I needed to get my water heater replace today. I was exasperated by the cost of installation alone from all of the plumbers. I wound up floundering until about 3pm on a Friday. After making several calls and getting appointments for Saturday I found """"Jessa"""" with Batylin. She was extremely accommodating to my needs and found a way to have her husband come out @5pm! Now I'm not saying that will happen every time and I'm not saying they were the lowest price, but both of them were right on time. He explained different aspects of the install and tolerated me hovering to try and learn a few things. I would certainly call them again. Hopefully I won't have to...;)

Valarie C.

Very fast and friendly. Came out quick for emergency fix! Would recommend using them!

Christie T.

Called them today for a leaking pipe. I'm out of town but my neighbor whose feeding my cat found the leak. Vladimir came over on his way home from church, shut the water off and will be back tomorrow AM to fix the pipe. I'm very grateful my neighbor found the leak but even more grateful my plumber was here to save my butt once again.

D L.

On January 7 we requested Batylin plumbing to come to our home to give us a quote on plumbing services. They told us they would arrive around 4:00 pm, they did not arrive until after 8:00 pm. They looked at our issue and simply said that it would be """"very expensive"""". While the plumber was at our home, he turned part of our water back on (which we had turned off earlier that day) as part of his assessing the situation for our quote. He was at our home less than 10 minutes and did not perform any services. On January 15 Batylin Plumbing e-mailed a bill for $89 to us for their """"services"""". When we requested Batylin to come and give us a quote, they did not disclose this fee during our initial request on the phone or when they arrived over 4 hours late. If they had disclosed this $89 fee we would NOT have requested them to come to our home to give us a quote. The morning of January 16 I spoke with their office representative about this fee. I told her I as disappointed in the fact they did not disclose this $89 fee before hand and that we would not requested a quote from them for $89. At this point I told her that it does not seem even remotely reasonable and that we would not be paying the bill. She became angry and ended the phone call. The afternoon of January 16 we received the following e-mail from Batylin: Dear Mrs. Emily ____, Per our conversation with Andrew ____ today we are re-sending this invoice and demanding the payment due in full. If we do not receive payment, no later than Monday, January 20th, 2014, we will file for Theft of Services against Emily ____ and all legal actions necessary to collect on this payment, and Emily ____, will be held liable for cost to collect this payment. The plumber performed services by turning your water back on, diagnosis leak, turned the water serving the exterior hose bib that was leaking due to the line being burst by the freeze, and re-lite existing water heater; at 8 pm. If you or any parties involved choose to write a bad review we will file for Defamation of Character and Slander and hold you liable for all legal actions necessary and cost involved. Sincerely, Batylin Plumbing Co., Inc. CC: Batylin Plumbing CC: Roger L. Curry Attorney @ Law We replied to the first e-mail from Batytlin as follows: Based on the e-mail below we are very disappointed with how we are being treated by Batylin Plumbing. We would not expect a reasonable company to act in such a fashion. Please note the following facts surrounding the day of January 7, 2014: 1. The service fee of $89 was not discussed or agreed to in writing or verbally. At no time was this fee mentioned to Emily ____ when she requested a plumber it provide a quote on the hot water heater. 2. If said fee was disclosed, we would not have had you come to our home to give a quote for work in the first place. 3. The Batylin plumber that did arrive at our home was 4 hours late from his originally scheduled service time. Batylin at NO time proactively communicated they would be late. Emily ____ had to call multiple times to determine if a plumber was still coming out to give us a quote. 4. No repair/work was performed. Based on the facts above, we have mailed payment for $20 to fully satisfy the account to the following address: Batylin Plumbing Co., Inc. P.O. Box 2015 Kennesaw, GA 30156 We consider this payment to be MORE than fair and equitable based on the facts listed above and the current threats in your e-mail. We do not appreciate these claims and representations. If you pursue this matter further we will be filing suite for unfair trade practices, as well as a complaint with the Better Business Bureau. Sincerely, Andrew ____ CC: Roger Curry This check for $20 would equate to a rate of over $80 per hour for the less than 15 minutes the plumber was at our home. Please keep in mind, the plumber has not done anything and we are trying to be fair equitable. After sending them our reply, we received this second e-mail on January 17: Dear Mrs. Emily ____, Per our conversation with Andrew ____ today we are re-sending this invoice and demanding the payment due IN FULL. If we do not receive payment, no later than Monday, January 20th, 2014, we will Lien said property at Address, KENNESAW, GA. PARCEL 00 where services were performed, we will file for Theft of Services against Emily ____ and all legal actions necessary to collect on this payment, and Emily ____, will be held liable for cost to collect this payment. The plumber performed services by turning your water back on, diagnosis leak, turned the water off serving the exterior hose bib that was leaking due to the line being burst by the freeze, and re-lite existing water heater; at 8 pm. If you or any parties involved choose to write a bad review we will file for Defamation of Character and Slander and hold you liable for all legal actions necessary and cost involved. Sincerely, Batylin Plumbing Co., Inc. CC: Roger Curry Attorney

Sarah S.

We were one of hundreds in the Atlanta area to have a burst pipe thanks to the """"polar vortex"""" of January 2014. We tried calling several emergency plumbing services in the area, only to be told we would have to wait 24-48 hours at least before they could repair our pipe. Batylin Plumbing was the only company to put us on their priority list for the same day (and this was already late afternoon) and said they'd call back when they were in the area. Based on how busy all the plumbers had been the past few days, we weren't counting on hearing back until morning. To our surprise, Batylin called back in about an hour and said Vladimir was in our area and on his way to our house! Not only did he fix our pipe in a timely and courteous manner, the price we paid was well below what we were expecting for an hour-long repair. We could not have been more pleased with the service we received and would confidently recommend Batylin Plumbing for anyone in need of a rush job.

Ron W.

I called hoping to get an estimate on basement bathroom.The person I spoke to said they would make a call and get back to me that day. I never heard from them. I tried calling again the next day and left a message to call me. Again, I never got a return call! I called them originally based on their reviews on Kudzu and being close to my home. I really can't speak on value or quality since I didn't have any work done.