Bates Plumbing

troy v.

We had an issue with our shower in which it was leaking down to the main floor. It was completely unusable and was creating a major problem. Jonathon was out the very next morning and had the issue resolved same day. He was able to reattach the shower hose that had come disconnected behind the wall. They were done in a matter of hours and we're extremely knowledgeable and professional.

On the way out, they noticed my kitchen sink faucet was loose and quickly jumped under the sink and tightened everything up.

They also referred me to a great mold specialist who was able to confirm we did not have mold in between floors, which put my mind at ease.

I was referred by a close friend and I would absolutely refer to others. They gained a customer for life. Honest work goes a long way with me and it was clear that they cared about the work they did.

Heidi M.

These guys are indeed the best in the business!
Very professional! Timely, thorough, clean. The job is 100% done!
I've had my main line rodded and sump pumps replaced over 17 years of living in my house.
Do not not hesitate to call!
Great guys!

Amber S.

Highly recommend! Great service. Incredibly personable, responsive, and knowledgeable. Jonathan and Greg were great to work with from the initial consultation. We are doing a kitchen remodel and needed some plumbing work done. They itemized everything we wanted and quoted us for some additional work they recommended, never pressuring us to commit to anything more than what we felt needed.
During a renovation, it gets very obvious very quick how contractors/vendors are inconsistent, unreliable, tell you what you want to hear, delivering on a mere fraction of those promises. How refreshing it was to work with these guys as they did everything they promised, were here when they said they'd be, responded almost immediately when we reached out with questions/concerns, and did an absolutely wonderful job in our home.
To top it off, they went the extra mile, helping us out with a few random things we were working on our ourselves while they were here. That is going above and beyond, and you don't see many people willing to do that anymore. The cherry-topper is the fact that they were incredibly reasonable with regards to cost, and their services were worth every penny and more. For any plumbing needs we come across, and are guaranteed to do so as homeowners, we will definitely reach back out to Jonathan and Greg, happily.

Kelly H.

They were great! Really nice people. Prompt and professional. Loved that they wore masks and shoe coverings. Highly recommend

Jodi H.

Mike & Greg were awesome! They arrived on time for their first appointment and kept in touch with me about their arrival time for the second appointment which was to complete the actual repairs for our leaking shower and power flush toilet. They both respected my home by wearing face coverings and kept their work areas neat and clean. In addition to the plumbing work that was needed for the leaking shower and toilet, they also fixed the body sprays in the Master Bath shower. After receiving an outrageous quote from another plumbing company that said we needed to do some major work due to the low water pressure the sprays were getting, (tearing out tile to completely update the body sprays, possible re-piping, etc) Mike just thoroughly cleaned the inside of the body sprays and Viola!! They now work as good as new and the water pressure had been and is just fine. I will definitely use Bates Plumbing again for any other plumbing issues we have. They were honest and budget friendly for the work we needed completed.
Highly recommended!

John R.

My elderly mother's sump pump failed during recent heavy rains and there was water in the basement. Calling around, I couldn't get anybody else out for at least 36 hours. Mike didn't want her to go through another bout of rains without a pump. He was onsite an hour later.

He's the new plumber.

Paul A.

Bates plumbing replaced our sump pumps a few years ago and we were happy with his promptness, professionalism, demeanor and more importantly the work.

This time our hot water tank started leaking. I found out the evening before, called him, we spoke. I took photos and sent him. Mike and his coworker showed up when promised the next morning. He evaluated and gave me 3 options for replacement. I asked for his professional opinion and it wasn't the most expensive. He's honest and considerate. Within several hours the new one was in and operational.

I would strongly recommend Bates Plumbing for all your plumbing needs.

Jack H.

After 2 no shows by other plumbers and a really stupid visit from ABC ( oh, this is a really big job. We'll have to come back after we quote the job), Mike Bates scheduled me in quickly, showed up on time and fixed (replaced) 2 leaky pipe joints and a leaky outdoor faucet. All in an hour and for a very reasonable price. You won't go wrong with this company!!

Jeannie P.

I cannot say enough about the awesome service Mike and Chris-or Chris and Mike(can't decide who to give top billing!) What a cool team. Long story, short...I live in Az. and my 86 year old Mom just got out of the hospital, super sick. I'm here caring for her and discover no hot water in most of the home. Contacted Bates through Home Advisor (the only operation to respond immediately) and they came out on Sunday, no extra charge. Wait. What?! Well, they weren't able to solve the whole problem that day or the next. My Mom's 60+ year old house needed some major plumbing love. These dudes were relentless and kind and more than fair. They worked their asses off to make sure my Mom's house is safe and comfortable. They included her in conversations about what's going on and what she knows and remembers to help them, help us. We even had a lot of good laughs! Bottom line, if you want awesome service and compassion, treat people like neighbors or family and they'll do the same for you! Thank you, Bates Plumbing!!

Melanie B.

We have used Bates Plumbing three times, and each time the plumbers have been timely, efficient, friendly, professional and above all- honest! They do not try to rip you off. They give all options, and make sure they are providing you with all the facts. Of every contractor we've used across all categories, this team exceeded our expectations. Shout out the Supervisor Jonathan & Greg. We will continue to use Bates for any upcoming needs. Thanks!