Bates Plumbing

John D.

I Manage a 62,000 square foot industrial building, we were having problens with two sewer lines. Called plunber who came out and scoped and rodded the line, but the problen never got conpletly resolved. calle Bates Plunbing, Mike came oit and scoped and rodded and our problem has never returned. Bates is on my in ny phone on speed dial. If you have aplunbing problem after Bates shows up you no longer have a problem. good people to work with. John

Carol W.

We have used Bates Plumbing on several different occasions. The most recent was on December 23 when we had a seriously clogged kitchen sink, right before the holiday. They respond immediately and we have been able to get same day service, which is important in the plumbing business. They promptly fix our problem and are pleasant and knowledgeable. The charges are reasonable and in line with the services. This time we just had to have our pipes cleaned with a motorized auger and we were good to go. My only minor issue was we never received an invoice for the work that was done. Still highly recommend.

Charles L.

I called to have someone come out and replace the shower mixing valve. I had looked online how to replace it myself and found it could be tricky and expensive if you don't know what you are doing.
Gregg and Mikey showed up at the appointed time. Very polite and respected my request to mask up. Yes I'm a ""Boomer"" with a condition. I appreciated that they agreed with no problem.
They knew exactly what needed to be replaced. They had the part on the truck and quickly changed the cartridge. No problems They cleaned up and as they were leaving I asked if they descale tankless water heaters. Gregg said yes and gave me a price. Then he asked to see the tankless. He showed a real interest and said he would look into a question I had concerning the installation.
I really was impressed by Gregg and Mike's courtesy, professionalism, knowledge and willingness to look into my questions. I will definitely give Bates Plumbing a call for my next plumbing project.

Dawn O.

We had a non-emergency dishwasher issue and they came out the next day. We also had them check out a few other items and they recommended replacing our water heater and sump pump, which were both very old. All the work was done efficiently and cost was reasonable. The water heater didn't quite fit through our utility room door,so they moved items, took down shelves, and put everything back in place at no additional cost.
True professionals!!

troy v.

We had an issue with our shower in which it was leaking down to the main floor. It was completely unusable and was creating a major problem. Jonathon was out the very next morning and had the issue resolved same day. He was able to reattach the shower hose that had come disconnected behind the wall. They were done in a matter of hours and we're extremely knowledgeable and professional.

On the way out, they noticed my kitchen sink faucet was loose and quickly jumped under the sink and tightened everything up.

They also referred me to a great mold specialist who was able to confirm we did not have mold in between floors, which put my mind at ease.

I was referred by a close friend and I would absolutely refer to others. They gained a customer for life. Honest work goes a long way with me and it was clear that they cared about the work they did.

Heidi M.

These guys are indeed the best in the business!
Very professional! Timely, thorough, clean. The job is 100% done!
I've had my main line rodded and sump pumps replaced over 17 years of living in my house.
Do not not hesitate to call!
Great guys!

Amber S.

Highly recommend! Great service. Incredibly personable, responsive, and knowledgeable. Jonathan and Greg were great to work with from the initial consultation. We are doing a kitchen remodel and needed some plumbing work done. They itemized everything we wanted and quoted us for some additional work they recommended, never pressuring us to commit to anything more than what we felt needed.
During a renovation, it gets very obvious very quick how contractors/vendors are inconsistent, unreliable, tell you what you want to hear, delivering on a mere fraction of those promises. How refreshing it was to work with these guys as they did everything they promised, were here when they said they'd be, responded almost immediately when we reached out with questions/concerns, and did an absolutely wonderful job in our home.
To top it off, they went the extra mile, helping us out with a few random things we were working on our ourselves while they were here. That is going above and beyond, and you don't see many people willing to do that anymore. The cherry-topper is the fact that they were incredibly reasonable with regards to cost, and their services were worth every penny and more. For any plumbing needs we come across, and are guaranteed to do so as homeowners, we will definitely reach back out to Jonathan and Greg, happily.

Kelly H.

They were great! Really nice people. Prompt and professional. Loved that they wore masks and shoe coverings. Highly recommend

Jodi H.

Mike & Greg were awesome! They arrived on time for their first appointment and kept in touch with me about their arrival time for the second appointment which was to complete the actual repairs for our leaking shower and power flush toilet. They both respected my home by wearing face coverings and kept their work areas neat and clean. In addition to the plumbing work that was needed for the leaking shower and toilet, they also fixed the body sprays in the Master Bath shower. After receiving an outrageous quote from another plumbing company that said we needed to do some major work due to the low water pressure the sprays were getting, (tearing out tile to completely update the body sprays, possible re-piping, etc) Mike just thoroughly cleaned the inside of the body sprays and Viola!! They now work as good as new and the water pressure had been and is just fine. I will definitely use Bates Plumbing again for any other plumbing issues we have. They were honest and budget friendly for the work we needed completed.
Highly recommended!

John R.

My elderly mother's sump pump failed during recent heavy rains and there was water in the basement. Calling around, I couldn't get anybody else out for at least 36 hours. Mike didn't want her to go through another bout of rains without a pump. He was onsite an hour later.

He's the new plumber.