Baswell Plumbing

Jim R.

I highly recommend Baswell plumbing! Not only were they on time, clean, and very professional, but they also did not try to up-sell me!

Ed B.

I needed a plumber to fix the toilets in both bathrooms that were allowing sewer gas into the house, a clogged shower drain and low pressure in the master shower. After several plumbers flaked out on me, I contacted Baswell. They sent someone the next day. A plumber and assistant showed up, replaced the wax seals and and caulked the bases. They cleared the clog in the shower but could not figure out why the pressure was low. I came into discuss. The plumber suggested that it was the shower head. I told him that I had tried several and they all did the same thing. He threw up his hands at that point. I decided to pull the shower head and run straight out the feeder pipe. When I did, a rubber restrictor flew out. I now have plenty of pressure and a shower that actually feels like one. I was charged for fixing the pressure and the overall bill was , to say the least, excessive. I'm a retiree on a fixed income. Why so freaking greedy? I'll pay the bill but I won't be calling them again. I'm giving them 2 stars because the plumber was a nice guy. I should note that the caulking on the base of both toilets has already shrunk, leaving gaps 2 weeks after they were here.
So, bottom line, if want to be overcharged, contact Baswell!

Jane S.

Boswell plumbing is very friendly on the phone. Jeff came out to the house and checked the drainage pipe 11 days ago, but never gave me an estimate or returned phone calls in spite of several calls to the office. If you don't want to do the work, just let me know. Or at least let me know when to expect the estimate. I'll be calling another plumber.

Judy B.

This was always a great plumber and I trusted them. Used them for 35 years Not now! Charged more than other firms, last minute quotes and learning on the job. sad

Mark S.

I'll add to the 5 star. Jason was great. Fast and informative. However never saw the trademark Crack in his .....never mind.....LOL

Gene L.

I have been using Baswell for various jobs for over 20 years. This includes my personal residence as well as homes of my clients (I am a Realtor). They have always done an excellent job for a reasonable price. In fact, at one house a sewer connection was oakum and Lead and it failed. WE could have cut out the pipe and replaced it. Baswell had the skill to do this type of connection and saved us a lot of money.

Willow R.

We found Baswell through the ""Bay Area Consumers Checkbook,"" where Baswell was listed as the NUMBER 1 best plumbing company in our county. Jason's first visit was so informative, including that he let us know that most of the parts we needed (valves/disc for sink faucets, kitchen soap dispenser etc) were still under warranty from the manufacturers. (This after the first bid I got from another plumbing company told us that all new parts would need to be ordered, sending the quote for some fairly small jobs at over $1600!!!). After receiving the parts under warranty, Jason returned and did a great job taking care of everything. He is a real nice, knowledgeable man, informs the consumer of every detail before he gets to work, answers all questions, and works very efficiently. Everything works great now, and we were so pleased that our bill (all labor b/c we had the parts) was only a little over several hundred dollars, including the first visit. There are so many plumbing companies out there charging excessive prices for both parts and labor. We were very happy to find Baswell (and Jason!) will continue to call Baswell for any future issues. Thanks, Jason, you're awesome!!

Terry A.

Baswell Plumbing have been our plumbers for 20 years. I have found them to be dependable, knowledgeable, honest, courteous & they always take time to answer any of our questions.

Mari A.

I have been working with Baswell Plumbing for years. They are always polite, patient and knowledgeable about any problem. They work fast and they get the job done right the first time. I can't say enough great things about them!

Julie D.

Best Plummer hands down. Baswell staff are prompt, HONEST and skilled. Did I mention HONEST? Jason replaced 2 toilets in under an hour and quickly diagnosed AND fixed another issue in a subsequent visit. By comparison another Plummer that will remain nameless (it's a president's name) spent the entire time trying to sell me on their annual service. He was unable to resolve the problem that I called about and told me to ""watch it"". I highly recommend Baswell plumbing and will use no one else.