Baswell Plumbing

Willow R.

We found Baswell through the ""Bay Area Consumers Checkbook,"" where Baswell was listed as the NUMBER 1 best plumbing company in our county. Jason's first visit was so informative, including that he let us know that most of the parts we needed (valves/disc for sink faucets, kitchen soap dispenser etc) were still under warranty from the manufacturers. (This after the first bid I got from another plumbing company told us that all new parts would need to be ordered, sending the quote for some fairly small jobs at over $1600!!!). After receiving the parts under warranty, Jason returned and did a great job taking care of everything. He is a real nice, knowledgeable man, informs the consumer of every detail before he gets to work, answers all questions, and works very efficiently. Everything works great now, and we were so pleased that our bill (all labor b/c we had the parts) was only a little over several hundred dollars, including the first visit. There are so many plumbing companies out there charging excessive prices for both parts and labor. We were very happy to find Baswell (and Jason!) will continue to call Baswell for any future issues. Thanks, Jason, you're awesome!!

Terry A.

Baswell Plumbing have been our plumbers for 20 years. I have found them to be dependable, knowledgeable, honest, courteous & they always take time to answer any of our questions.

Mari A.

I have been working with Baswell Plumbing for years. They are always polite, patient and knowledgeable about any problem. They work fast and they get the job done right the first time. I can't say enough great things about them!

Julie D.

Best Plummer hands down. Baswell staff are prompt, HONEST and skilled. Did I mention HONEST? Jason replaced 2 toilets in under an hour and quickly diagnosed AND fixed another issue in a subsequent visit. By comparison another Plummer that will remain nameless (it's a president's name) spent the entire time trying to sell me on their annual service. He was unable to resolve the problem that I called about and told me to ""watch it"". I highly recommend Baswell plumbing and will use no one else.

Bill H.

WARNING! They charge for travel time to and from your home!!!!!! And they don't warn you about this on their web site, nor when booking an appointment. Their effective billing rate, of $125/hr, turned out to be MUCH MORE, when you factor in that they charged for travel time, which other plumbers don't!!

The plumber was at our home in Mill Valley for around a half hour, yet the labor charge on my bill was $187.50. When I called to complain, they explained that they charge for commute time, and offered me a $31.25 ""discount"". REALLY! Some discount. Maybe i'm lucky they didn't charge me for gas or a new set of tires.?

Ben C.

Intelligent, friendly and fair. The guy that answered the phone was great (the owner) as was the tech who arrived. Fast efficient work at hourly rates.....Highly recommended.

Marla F.

I have had a really fantastic experience working with Jeff, Jason and Baswell Plumbing. They are honest and helpful- working to best support your needs. I appreciate their support and expertise!

Stephanie M.

I reccommend this Plummer. Would not call anyone else. They know what they are doing and will not cut holes in your walls unless necessary.

Thomas M.

Baswell Plumbing has to be the most reliable, knowledgeable, and friendly service in Marin or Sonoma counties. Jeff Baswell and Jason are both terrific plumbers. They have done several projects for me over the years and we haven't been disappointed. I highly recommend them to others.

Mortisha B.

Jason has come out twice to snake out a clog in our sewer line. He is courteous, efficent and knowledgable. Both times that I called the dispatch was able to get someone out within a day or two and the tech showed up on time. Their prices seem reasonable as well at $128 for the snaking service.