Base One Plumbing

Adam P.

Solved the issue over the phone. Knowledgeable and forthcoming. Definitely recommend!

Don S.

He was promp and got job done in short time very happy with his job thank you he answered my question right away and he was here a few minutes later

Diane H.

Gary answered my request for water heater repair or replacement in minutes. Arrived when he said he would and got the job done at the reasonable cost he had bid. Great communication throughout. I would absolutely recommend BaseOne Plumbing and will call them again for any future plumbing needs.

Laurine L.

Paid this guy full amount day of service...$

192 for 5 minutes to fix a flapper!
He should be out of business!
After paying full amount he blasted my review with obscenity- ?Scary guy
Beware !!

John C.

I called the home warranty insurance company to get service on our shower that had been dripping all night and we were unable to stop it. They referred us to Base One Plumbing we explained to the Home Warranty Company that we were leaving on Monday for Christmas they told us to call Base One and advise them of our problem, They said that Base One would have the Work Order so we called them on Friday morning 12/16/2022 at 7:45 AM Base One answered the phone and was very rude I think his name might have been Gregg but I'am not sure. After I explained our problem to Base One and said we were trying to leave for Christmas on Monday 12/19/2022 he told me that he was trying to leave for Christmas also has was everyone else and if I didn't like it we could call the other plumbing company that was giving a time of seven weeks to respond. he then told me to go out to the street and turn the water off until he had time to repair it. I'am 80 years old and disabled and have no idea where the valve is. That's why I have the insurance policy, he was very rude. I understand that he was very busy but he could have just said that has soon has he was able to check his schedule he would call me back and see how quick he could come out. Instead he would check his schedule Monday 12/19/2022 and call me.

Amanda H.

I am so grateful to have found Greg!! I'll never call anyone else. He responded to my call immediately, arrived the next day and got the project done quickly and well. He is efficient, knowledgeable and a sweetheart. I highly recommend.

Taylor S.

Knowledgeable, professional, and was able to fix my bathtub in minutes! Couldn't thank him enough. Would recommend to anyone!

Whitney M.

We hired Greg while remodeling our kitchen. He did a great installing all our new plumbing and appliances. Would hire him again.

Kyle Q.

Greg did an Incredible job, he is very knowledgable and fixed our leak very quickly!! He is very experienced and trust worthy, I will definitely use him again.

Jaci J.

This company was recommended as a plumber who responds quickly to requests. Greg Major Is the person who quoted me $169 to fix a leak and get the water heater in my new home working again. He let me know that if a valve was needed it would cost more money. Greg is very brusque on the phone and was downright rude to my adult daughter during his service call. He made inappropriate comments, complained about the work that had been done by the previous owners of the house, and spoke to my daughter in a patronizing tone. When he was finished, he added an extra charge of $194 for soldering the leak and relighting the pilot light. He did not clean the water out of the pan, and less than 24 hours later the water heater is still not working.

I was very polite in email inquiries to him asking for an itemized bill to explain the price difference, and expressing my concern at his unprofessional comments. He became aggressive and angry, and sent me an extremely rude email telling me never to contact him again.