Bartholomew Plumbing

Michael D.

Bartholomew isn't the worst plumbing outfit in Columbus, maybe in America. Kevin is the most irresponsible and inept person I have ever met. This was a new construction job and simple. The man does not know how to use a phone and let people know he is going to be late or make it at all. Had to pull another permit for my client because they let their registration lapse. The only people that suffered were my clients took more than 2 months just to get a response to come finish the job. Needless to say we had to fire them, find a new plumber to finish the job and had to pull a proper permit
Wow can't say enough DO NOT HIRE THEM THEY ARE SUB PAR AT BEST AND A DISGRACE TO THE PLUMBING FIELD

I am a contractor and believe me when I say that I have seen some doozies, these guys take the cake and have cost me 2200$ to fix the screw ups made by KEVIN

Melanie C.

Came out same day, arrived earlier than estimated, and helped us figure things out quickly as well as gave us advice for preventing future problems. Charged a very reasonable minimum for the call out. Very helpful, thank you!!

Jasper B.

Good Work, small family owned business, have used 3x now

Michael H.

They have helped me time and time again, from little tasks like fixing a shut off valve to replacing my drains. They are a small company so it took them some time to get here but when they did my problems were fixed fast.

Mike W.

Worst service ever!!! Our family has used them in the past and never had any issues. My mother had a gas leak and called Bartholomew to come out for an estimate. The FIRST sign of bad business is when they couldn't give an exact date when they could come out, they just said, ""In a few days"". So my mother had to wait around the house until they showed up.

Well, they called and said they would come on a Friday, they never showed up or called to say they couldn't make it. When my mother called on Monday to find out why no one showed up on Friday, the young lady said they were really short handed and did not give a reason for no one calling to reschedule. That's the second sign of bad business.

Once they finally came out, they did the evaluation and said they would call her later that day with the price. Of course, no one called. When we called to find out what the cost would be, the lady rattled off the price almost immediately and said they would be out the following Wednesday. Guess what, you guessed it, no one showed up or gave a courtesy call. That's the THIRD sign of bad business.

After a couple days of not hearing from Bartholomew, we called again. This time we were told no one has been out because of the rain and they have to dig. That's funny because no one mentioned having to dig when the evaluation was done. So now they are just flat out lying to us, which is the FOURTH sign of bad business.

So now we're waiting for the rain to stop which of course it rained 7 days in a row so there was no telling when they would show up. We made another phone call to get an idea and they said they were waiting for the parts to come in they had to order them. Hmmm... Why weren't the parts ordered well before now or after the estimate was done was our question, and of course they had no answer.

Tuesday we called and they said the parts just came in and they will be out and Wednesday the next day. Well someone did come out in the morning looked around and said she will be back he had to go pick up the parts. Ummmm....Why did you come without the parts to begin with with my mother's thoughts, but okay whatever. I'll give you one guess what happened......yep, he never came back. When I found that out I called myself to see what the deal was and I was told by the owner's wife she didn't know anything about anyone coming out because she was not in the office all day but she will call the gentleman that came and have him call my mother. Wait for it.......wait for it....