Barrera Plumbing Services

Joseph K.

Just what to shout out to a great Team at Barrera! The boys showed up early like I would and were on there game. Did a AC check, diagnosed problem the right way! Fixed it and were back to being cool!
If your in need of some work at a fair Price, that is out standing and what to be treated right! Just give Victor a call 512-644-7174 AC 512-826-5665 You can tell him Joseph sent you. THANKS AGAIN BARRERE TEAM YOU GUYS ROCK!

John M.

General incompetence and insistence of getting paid for work that did not solve the problem.

Here is a little story - We had a problem with a hot water heater not heating.

- My tenant replaced the heating element but that did not fix the problem.
- Barrera replaced the new heating elements (after being informed of the work that had been completed), which did not work, which is not surprising because that had already been done.
- My tenant called on Saturday to report that it did not work. He reported that the on-call service was rude.
- Barrera came back out Saturday and replaced the elements, which did not work again.
- Barrera recommended replacing the water heater at $1200 to $1400.
- Sent someone to the duplex without calling the tenant. The tenant was at work and no one was able to let them in.
- Tenant called to schedule late in the day. Reported that Vic's office was rude and was told that the job would cost overtime.
- The tenant bought and installed a $30 thermostat, luckily saving me the $1200 of $1400 of an un-needed new water heater.
- I was billed $400 to twice replace $11 heater elements that did not fix the problem.

Peter D.

Victor is a man of integrity...we had two other companies tell our nonprofit we needed a total boiler system replacement, $20,000+. Victor came out and diagnosed the problem, fixed it on the spot and did not charge for finding the problem. Who does that? An amazing man building an amazing company. Trustworthy!

Marilyn M.

Highly recommend them. Been using them since 2006. Prompt. Courteous. Good communicators. Look you in the eye. Reasonable. I never feel like I'm getting gauged. Plus family owned. I like supporting local business.

Sean A.

We had a bad odor, a sewage like smell, that spread across the office.
We hired these guys to come in and address it. Initially a guy named victor came in and assessed the building. Our interaction with him was very casual and ok. He walked the site and inspected several rooms. We disclosed to him that the work has to be done outside of work ours. He made a recommendation and quoted the job to be about $140. They were going to drain the trap in our sink. He also mentioned that if additional work has to happen, there will be an extra charge. At the time, He did not have the proper equipment and had to send a separate crew to address the issue.
His crew showed up about 1 hour and 20 min late stating they were in traffic. they opened the Pee-trap by a crew member who was in training and not as efficient. No additional work was done beyond the drainage. The water was still not going down. The main crew member who was very professional and nice explained the process and the need for the trap replacement. Ok, No problem; we said! However, he said it is a special part and has to be ordered in. We asked could this be done after hours? He said It can be possible. He then, gave us an invoice for $226. Bare in mind, the problem is not solved. So, we asked very nicely from the crew member:" Victor had quoted us $140, did something change?" he said it took longer. It's $140/hour. all of this was ok. Still no issues until about 20 min later....
we get a very aggressive and unprofessional voicemail from Victor stating that: and I paraphrase" you did not hire a plumber out of a garage. If you don't understand that, we can not help you. Also, We can not get your part until next week".
We were shocked by his voicemail as we didn't think there were any issues. We had simply asked a question from the crew member which he handled very well. it was Victor, the owner, who had us very dissatisfied and offended. We will not be hiring this company any more. This type of unprofessional conduct should not be supported.
We always like to support local small businesses. But if they lack, etiquette like Victor...then no thank you!

Heather M.

I'm so pleased with the service provided by Victor Barrera and his team that they are now on my speed dial to help me with my apartment units if I have plumbing problems. Victor is particularly knowledgeable about on-demand hot water heaters, helping us successfully trouble shoot the existing units where others have failed. He is courteous and thoughtful, as are his folks. They show up, and most importantly, they see the job through and back up their work. Having lost our previous plumber to retirement, I did not think it was possible to find another who was as talented, fair and friendly as he, but Victor is our guy now and I couldn't be more honored to recommend him! In fact, those I've recommended him to have been equally as happy! Great customer service!

Jeni N.

The company is amazing, professional and timely. We called them yesterday to replace a hot water heater and they were out the very next morning installing a new one. They technician even helped me with the water softener! Very informative, and answered all my questions with a smile. I would highly recommend this company to anyone.

Joanna R.

Great job clearing a very old sludge blockage. Committed, thorough and clear explanation. Very affordable and Victor, the owner is clearly a decent, honest and experienced plumber, trained by his father who has had the business for 15 years. Very pleased and will use them again for sure.

Sharon S.

I highly recommend Barrera Plumbing Services. I've used them twice and was very satisfied with their work. They were skilled and speedy. Prices are reasonable, and they are quick to respond after called. Victor Barrera is knowledgeable and always communicates well. He's very patient in answering all my questions. I'm one very satisfied customer and look forward to Barrera Plumbing being my go to plumber from now on!!

Charlie P.

I used them to trench under my house and replace all the rotted out cast iron drain pipes. The job turned out to be a bigger task than anticipated, but they stood by their bid and got the job done. They cleaned up well after each day and completion. Victor the owner was good about communication and getting me updates in a timely fashion.