Barrera Plumbing Services

Lisa K.

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I have used this company for years at multiple properties when disaster strikes and they make repairs quickly and always to my satisfaction. Never hesitate to use this company. It is so comforting to know they always have my back.
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Larry E.

Super fast response for a badly clogged sink and drain line. It was further complicated as an air conditioner drain line runs into the same pipes. Thank ya Alec!

Adam C.

Outstanding, my water heater stopped heating, these fellows (a team of brothers in my case) came out shortly, installed a new water heater, and also gave me some tips on another small plumbing issue I asked about.

Absolutely outstanding service, outstanding turnaround time, billing was fantastic too, these folks were total professionals, I plan to hire them again for any plumbing needs. This was some first world, up to the best American standards type of service.

Totally fair on price as well, very smooth, totally efficient process and experience all around.

Thanks guys!

becky s.

Hands down the best plumbing and AC company ever!! Honest owner, hard working & polite plumbers and nice & helpful office staff.

Callie S.

Victor and Marcus came all the way to south Austin in the middle of this snow storm! They fixed numerous pipes that had burst and even came and brought fire wood and donuts because many condos hadn't had power for days! We can't thank them enough for their kind hearts and thoughtfulness!

Analeisa B.

I can't say enough great things about Barrera Plumbing! They went up and beyond when they came out to our home. They were easy to work with, spent extra time making sure the job was done correctly. Our water heater had a leak and caused a huge mess in the closet. After replacing the old one with a new beautiful tankless water heater they also replaced the plywood that was wet and ruined from the water damage. They ran piping outside of the home that was painted to match the color of our home, they kept the work area neat and tidy and made sure I understood every step in the process. I'm a homeowner and a realtor and would recommend them in a heartbeat to family, friends, and future clients. Thanks again!!! 10 STARS!

Richard K.

The main proprietor of Barrera Plumbing Services seemed to have a good reputation, so we tried them on something of a large but trivial job.

Unfortunately, they sent the "B" Team out, and they failed on numerous points. They failed to show up on time, they failed to have the right equipment (despite being a bog standard job), they failed just do the simple task they were asked to do, they failed to produce professional records, and they tried to charge us for things that couldn't have happened given these conditions.

So I guess if you get stuck with Team Nepotism -- sucks to be you. I don't think their admin staff helped the situation much either. Or the owner.

John H.

These guys changed out my water heater and did an awesome job. The guys were very professional and did the job in the matter of a couple hours. Highly recommend!

Celina J.

I had a gas leak in my house....wait till the clencher at the end... I called these guys and I was pleasantly surprised how quickly they showed up...with 5 guys. From that point on it was one lie after another. First they told me that he had to pay 5 guys to diagnose and fix my gas leak so that would be $450...but only if the gas leak was in an obvious place outside the furnace or stove (a total of 3 inches of pipe). I thought that as reasonable so I signed their contract. They found the leak and fixed it. That should of been the end of it, but they played bad guy good guy games on me and gaslighted me. They told me the small repair (took 30 minutes) did not find the gas leak and they would need a permit. So I agreed to the permit.
They wanted me to pay right away when I was on the way to my son's doctors appointment and I was driving (Ie, yes, I need three hours to take my baby to the doctor and then get home and get the right debit card out). They yelled at me for this and got abusive in tone and manner. I was called 5 times in a row while driving.

Then they told me it would be at least $1,500 for them to start crawling around in my walls looking for a gas leak...or I could cut out a big section of the wall myself. I was prepared to do this as a single mother and went to home depot to buy a saw because I was unwilling to pay $1,500 to cut out a three foot section of sheet rock.
I felt things were off so the next morning I called the city of Austin permit department. I was told no permit had been pulled. At this point I cut my losses and told them I would find someone else. They again became abusive and profane. I was shaking after the phone call (s).
The next plumber I called I paid $150.00 to diagnose the leak (far more reasonable)...and lo and behold...THERE WAS NO GAS LEAK. These guys were honest and said there was no problem at all.

Barerra Pluming actually told me there was STILL a gas leak in the house because $450 in 30 minutes was not enough money for them. (A small Y gasket was replaced on the heater.)
Who Knows, there may have never been as gas leak at all...because later I had the plumber check my oven again because I thought I smelled gas and she used a carbon monoxide detector and said the smell was not gas, just the new stove out gassing.

It turns out I have had similar cruddy work and extremely high prices from Barerra Plumbing before when I checked my records. I am in the real estate business and so use plumbers a LOT! stay away from these guys, dishonest and emotionally abusive to boot. Yikes.
The would have made more money off my business in a year by being reasonable, and honest.

Richard V.

Barrera Plumbing was immediately available to assist with completing a kitchen and bath remodel. When a family member's illness arose, Victor and crew were called in to do work I had started.

All went very well. They were very knowledgeable and efficient.

Definitely, definitely would call them back. Victor and Berrera office staff are already working up a bit for follow-on work not part of the kitchen and bath remodel, such as replacing a hot water heater.

Thank you guys for hustling me past a hump.