Barker's Cooling Heating & Plumbing

Amy R.

No sense of urgency whatsoever in fixing AC that's been out for 9 days and counting. Said part was on back order. Over 1week to get. Now it's here and call me to reschedule 30 minutes before appointment knowing I am 11/2 hours away. Totally awful customer service. No consideration or concern for the customer. Just brush u off to another person if u express how unhelpful they are. Wondering how they'd feel if their a/c was out for 9days and counting in this heat?

James B.

This was totally my fault. I should have read the reviews. I won't name the tech, I doubt it's his decision to price gouge. The poor guy couldn't price the job he had to call in. So tech came out got in the attic spent about 10 minutes came downstairs and told me I had to replace the coil I asked why and he said there was a leak in one of the tubes. For the life of me I can't figure out how he pressure tested without going outside to the unit. Maybe new technology. He then spent 45 minutes in his truck trying to get me a price when he came back in he said that the parts guy was out of town that he would email me the info I needed. This is what I got.(see picture below)
That was last Friday I went back up on Monday with two appointments from two different companies and received a quote for $174 and $207 they both said the coil was fine and they both had the exact same solution.Mind you they knew nothing about the price I was quoted for the coil. What a shame.

Jerry C.

Stay away from these people. Sold a complete unit including duct work, thermostat, the works and these folks wont even honor their own warranty. They even fell through my ceiling and it took a law suit threat to have it repaired.
I had to hire Royal AC service (College Station) to correct everything from duct work to thermostat.
Their head salesman, let me know that the company was sold to another group from Louisiana and the Texas owner were not responsible .... even tough the warranty said so....
Stay away from these crooks!!!!!

Stu M.

Justin Russell takes care of us and has done a wonderful job for 3.5 years. Customer service is great and house calls are timely.

Allie A.

Barker's installed our unit 6 years ago and we have had exceptional service the entire time. They are always, punctual, professional and helpful. They have strived to take care of their customers with a guarantee of satisfaction. Recently, we had a problem with a leak and my husband thought it was going to be a huge problem to fix. Technicians, Justin and Russel , came out, diagnosed the problem and decided the best way to repair it. They tackled the problem and made the repair in a remarkably small amount of time.
Barker's is highly recommended! You won't be disappointed.

Cindie D.

Outrageously expensive!!!!! Sealing some leaks and moving the stand a few inches over. Both did not involve complex parts nor complex repairs, and took about 20 minutes or less. The charge was 592.00. We lost our trust in Barkers' Heating & Cooling.

Tsengeg P.

Never used this company for any kind of AC or heating job. I spent $13000 for the whole AC system and never able to get a inspections service.

Diane G.

I am extremely pleased with the service I got from Barker's Heating & Cooling. From the service call on Friday night to the install of a new system on Tuesday, everyone was very nice. Mike's team (Mike, Preston and Rey) were very prompt and professional. They took the time to explain the new system and the thermostat! I would highly recommend them.

Brian J.

We were looking to get a new AC unit and Matt came out to give us a quote.
He was there 15min from the time that we called the office.
Not only did he give us a quote but gave a in-depth education on AC systems. He was well educated and very personable.
This company is a little higher than average, but the quality and service is what makes up for the price.

Lauren V.

Update: after my first review the General manger contacted us and spoke with my husband on the phone to address our concerns. We are getting a rebate for the work done in March. However, I still will not be using them in the future because of how uncomfortable I was with the lack of professionalism from Dalton. I understand tools are expensive but if they are that expensive why bring them to a job where all you are doing is looking and not working? How do you not notice for 3 days that you don't have your tools? Human error happens but don't get hostile at your customer who could play hard ball and refuse to let you look but we didn't we were nice and as accommodating as we could be, while you insist on knowing the company we chose to go with so you can accuse them as well. If you make a mistake own it and move on. Don't tell me " you never leave your tools" while we are actively looking for your missing tools and don't text me hours later telling me you've filed a police report and nothing more. It's been since the first week of August and PD has yet to contact me. Overall, I'm sorry it took getting horrible reviews before we actually could talk to someone other than through email. I'm still waiting to talk with PD and am doubting I ever will. Next time someone offers me free stuff I'll think about all this and kindly walk away. It's not worth it!