Ballard Plumbing Heating & Air Conditioning

James K.

We used Ballard twice in 2016: they installed a new air conditioner and a new water heater for us. Both times the service we received was amazing. The second time in particular, the technician showed up and informed us that our water heater needed replaced. We had all the paperwork for the water heater on our counter, and he whips out his cell phone and called the manufacturer about the warranty. All this without us even asking him to do that. He spoke with the company on speaker phone so we could hear them tell us that our water heater was past the warranty period. He showed up the next day, had another guy help him unload the new water heater, then did the entire installation by himself in just under two hours.
Needless to say, we will be calling Ballard for any future plumbing issues we have.

mary d.

Justin made the job looks easy underneath the house's plumbing. An honest and a great guy. I highly recommend him.
Thank you,
David

Willetta G.

This company is reliable, efficient,, professional, & friendly. Their service fee is reasonable and I have not hesitated to recommend them to my friends.

Brittney W.

This company is awesome. The tech came out and fixed my system. He was fast and efficient. I would highly recommend their services to everyone. They don't try to sell you everything under the sun like other companies they tell you what you need and explain the process. Would hire them again.

Shelly A.

I am torn about writing this review. I called & got an appointment for the same day. Which is great!! The scheduler was very friendly. And, Brian was very personable. However, in good conscience, I feel I need to let others know that I almost unneccessarily spent $6500 on a new unit at Brian's recommendation. My husband insisted on a 2nd opinion & thank goodness he did!! Brian said that it would be $289 to replace the compacitor, but that it would likely get fried again as soon as the compressor turned on. This is a $15 part at Home Depot. My neighbor recommended another guy & he fixed my AC unit in less than 15 mins for only $100. A couple hours later, my house is now a comfortable 78 degrees instead of over 90!!

Shawna R.

I have hired other plumbers in the past, but have never felt so confident in the work and information that Justin at Ballard Plumbing, Heating and Air provided. He was calm, walked me through every option and price, and answered all my questions. He made very little mess while checking for the problem. He fixed the problem quickly and didn't try to do more work than necessary. Thanks again!

Michael L.

I've been using Ballard for 25 years. I have never had a problem with them. They are professional and their rates are fair. Their work is top notch and done on time. You will be happy if you choose them. I trust them completely.

Nancy C.

i have had ballard's service for years in san bernardino and now in rialto they are the best!! justin is so efficient a wonderful guy and very honest. my compressor was not working and he had it going within minutes, thank you justin! hard to stay cool in a small mobile home without air. thanks again!!

Cheri C.

Fantastic! My A/C went out the week before we planned to list our house for sale, a huge bummer. Justin came out, fixed a loose wire and I was all set! What a relief to have someone you can trust - I know nothing about A/C and would have bought a whole new unit if they had recommended one. Thanks Brian, Justin and Brittany for your honesty and the great service!

Jen B.

We have had Ballard handle our plumbing and HVAC issues with our house in Riverside for many years. They are so professional and always explain the issues and repairs needed so well. I typically get overwhelmed with any issues at the house, but I know with Brian and Justin, any plumbing/HVAC issues will be handled thoroughly.

The office staff is amazing as well! Very courteous and work to get someone out to you as quickly as possible.

I would highly recommend them to anyone in the Riverside area! Reliable and honest!!!!