Ballard Plumbing Heating & Air Conditioning

Socalcyclegrrrl R.

I have had nothing but excellent service from this fine business. Yesterday was the first 90º day. To my surprise, the air blew, but wasn't cold. I went to Ballard, my go to HVAC company. Even though I called on a Sunday, they were able to service my unit today. Their service technician, who arrived right at the expected time, had me up and running in about 25 minutes. This is top notch service and the price is always competitive and fair. I love these guys!

Lindzey K.

No star review here please read **** my grandmother was getting a new water heater put in at her home. The men who put it in incorrectly did so flooding her home. When she complained wanting them fix the flooding (which got on her carpet, which can lead to mold) they told her to put down fans, and handed her check back to her for the water heater. After she still complained because the fans would not work because so much water damage Dennis the OWNER came to my grandmas house and told her ""not to file a claim"". Ballard wanted to cover up what they had done and took great advantage of my grandma mother and her age thinking she would not do anything. THIS COMPANY DOES NOT CARE ABOUT YOU.

Leilani O.

If you are in a hurry, want a quote or a professional experience, don't bother with this one.
I requested them to come give us a quote last week. Mike, the owner, promptly emailed me back asking for a phone number and told me his brother would call me first thing on Monday. Yay... One bonus point for promptness. But then... Ok. I wait. No call on Monday. Deduct said bonus point so back to zero. Tuesday... still no call. (Now at -1) So Tuesday evening I email again asking if they are interested. Now mind you, I am asking for a quote on all new ducting and relocation of current equipment with the possibility of getting all new equipment; only definitely need ducting rework. Finally, Mike emails me back... ""Hmm sorry about that he must be behind, I will make sure he does tonight."" (Now at a -2 as I am having to remind them and then one more point off for that not so professional reply...total of -3)

So I figure I will give them another shot since we all have our days. The brother calls me and asks what I need. I explain (again) what I am interested in having a quote on and he says ""Oh, well, ummmmmm, we are super behind so ummmmm, let me check to see when we could get out there. I need to check with Mike since he ""schedules"" (Uh, I thought Mike had to have his brother call me since he scheduled... the negative points are racking up)... I told this guy if they are too busy for the job then let me know as I am getting other quotes. He says ""Oh, you are? Ummm.. Hold on. Let me check with Mike. "" Puts me on hold. Comes back and hems and haws and says, ""I can't tell you when we will be able to come out so yea, maybe you should just go on to the next person for your quote. We are just soooo behind and I don't know why or what's going on.""

Wow! Really? Ok. So you don't want my business and the person who emailed me does the schedule and just didn't tell me this to begin with once they already knew what I was looking to have done. Not professional and would not recommend them as honest and straightforward. Only use them if you have a McMansion for a huge job or you have no time frame and want to just sit out and wait...but don't hold your breath on the latter. Good luck. I'll pass on this one.

Allison F.

Best plumbers around! I use them exclusively for my personal house, rentals and for business! I have been using them for years and never wrote a review. I decided to write a review because I had a client recently quoted $1100 for a snake, camera and inspection of the drains (starting price). When Ballard came out we got it all cleared and fixed for $375! They are always honest, do a great job and so nice! I will always be a customer!

Chris R.

I hired Ballard again for a bad water heater. Work was excellent and price was fair. A couple days later we noticed a small gas smell. The owner of the company came out the same day and tightened down one connection to fix the small issue. This is customer service at its best! Highly recommend Ballard!

Armando Z.

Only give them 1 star because I'm force too straight crooks feel like we got strong armed robbed by these crooks my girl paid for them to come out and look at a washer machine guy came in and moved the washer and stated he couldn't fix it and left and didn't even put the washer back and charged 99 dollars for that cheap ass service I wouldn't even call it service and then to top it off after the crooks left called another company who came out a half hour later and came in and fixed it in less then 10 Min so that's my story from yesterday don't use these crooks

Emanuel T.

John did an excellent job for us. He was knowledgeable and price wise he was extremely FAIR. I highly recommend his workmanship. He went above and beyond to ensure that the gas leak issue that I had was fixed RIGHT.

Analy S.

We had the best experience we've ever had with a plumbing company. Very professional, prompt and considerate of not trailing in debris from outside. Will definitely contact Ballard if ever needed in the future.

Andrea M.

I was impressed by the professionalism, response time and resolution to my issue. My furnace wouldn't turn on. Dennis came to my house and within 10 minutes my furnace was working. Ballard's didn't try to upsell anything. Dennis came, fixed the issue and left behind a satisfied customer!

Mrs. D.

Really pleased with this company. I had a new faucet installed. The plumber charges fair prices and went above and beyond to install it with extra sealant and took his time to make sure it was installed well. He cleaned up all the mess after and was very professional.