Balkan Sewer & Water Main

★★★★☆ 3.6 / 5 (98)
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: 130-01 Jamaica Ave, Queens, NY 11418
: (718) 849-0900
: https://www.balkanplumbing.com

Company Overview

As the biggest and most trusted plumbing service in NYC, Balkan Sewer & Water Main. For over 70 years, Balkan has built a reputation with more than 100,000 satisfied customers, earning the title ""The Team You Trust"". Call Team Balkan for assistance with any sewer line, water main, or drain issue. If it involves plumbing and is underground, we handle it.

In 1952, Joseph L. Balkan started this business with a commitment to quality installations and reliability. These guiding principles have helped the company succeed in both favorable and difficult periods.

Today, Balkan Sewer & Water Main Service continues to be a family-run operation after over 70 years. Paul and David, the sons of Joe, carry on the family tradition of providing top-notch work at reasonable rates. Through our commitment to customer satisfaction, Balkan has evolved from a small plumbing shop to NYC's largest sewer and water service provider. Having served more than 90,000 clients, Balkan stays committed to its original values. Balkan is recognized as ""The Team You Trust"" by all New Yorkers.

There’s a reason Balkan is ""The Team You Trust"". My brother David and I oversee every aspect of Balkan Sewer & Water Main Service; we are dedicated to your needs and committed to your satisfaction. We treat our clients as we wish to be treated, with respect, honesty, and courtesy, while ensuring fair pricing.

We extend these principles to our Team Members. We ensure fair treatment, respect, and provide comprehensive in-house training along with a full benefits package. We maintain a motivated, dependable, and experienced staff in a drug-free workplace. Our customer service representatives are here to help you with courtesy and to address all your questions. In simple terms, we keep our promises. We fulfill our commitments by arriving on time, completing work as planned, acquiring necessary DEP, DOB, and DOT permits, and maintaining our quoted prices.

Sincerely,

Paul R. Balkan

Business Services

  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:5:30 AM - 9:30 PM
Tue:5:30 AM - 9:30 PM
Wed:5:30 AM - 9:30 PM
Thu:5:30 AM - 9:30 PM
Fri:5:30 AM - 9:30 PM
Sat:8:00 AM - 9:00 PM
Sun:8:00 AM - 9:00 PM

Recommended Customer Reviews

Jo J.
★★★★★

George is the best actually took his time to remedy the problem and explain what the issue was.

Maayan Y.
★☆☆☆☆

This company sounds very nice and professional over the phone but was supposed to come and didn't show up. Then I called again, the guy promised me he will come tomorrow and didn't show up then for 3rd time I called, he promised to come the same evening and didn't come.
Very disappointing and very unreliable.

Aneury F.
★★★★★

This company is the best if you have a broken water main or sewer. I call them and in two days they fix the problem. One day they fix the pipe and the next day they will put everything back just like nothing happened. Will use them in the future. The company have a very friendly and experience workers.

Stuck W.
★★★★★

We moved into an old house in Brooklyn just 6 months ago. We've been having a sewer line drainage problem every time it rains. Without hesitation, George came to our house to analyze what could be going on. George is an excellent problem solver and patiently stayed at our house looking at every single pipe, pitch, connection, route, etc. that could be causing a back flow. He took time to explain how everything worked and where he saw plumbing issues. He is amazing! We couldn't believe how patient and knowledgeable he is along with his willingness to figure out how to resolve the problem and explain what we needed to do next. You could clearly see how professionalism, passion for this job, and customer service meant so much to him. This company's willingness to diagnose and give an estimate at no charge is worth calling them 100%. Besides, they are thoughtful and not looking to take your money for any reason--in other words, honest. Thank you, George.... and John (back at the office).

Sabrina I.
★★★★★

Excellent work totally satisfied. Excellent customer service. George came out and was very professional, experienced and knowledgeable. Cleared sewer drain

Claire H.
★★★★★

We had an incredibly positive experience with this company. But first, I want to thank everyone here who took the time to write reviews. It was the reviews that led me to choose this company.

For years I have known our sewer wasn't quite right. I called a well-known plumbing company in Forest Hills to come take a look. Well, all they did was flush the toilet and said there was no problem. But I could tell that the toilet was not flushing quite the way it used to. They shrugged their shoulders and left.

Over the years, the problem stayed the same. Then yesterday we had a bigger problem. And the system backed up into the shower. I had that horrible feeling that a pipe might be broken. I imagined my lawn being dug up and money pouring out of our checking account. But it is the holiday weekend so we figured that maybe someone would come on Wednesday.

Well, much to our happy surprise, Balkan sent their man Javed here within 20 minutes of calling them today, Monday, the day before July 4th. Javed worked on the sewer to clear it, explained the problem and put on a new cap. From his point of view, this wasn't really work. And since it was the July 4th weekend he just wanted to wish us a happy one and be on his way ... no bill! I almost fainted. We paid him of course. We insisted. But let me tell you, he restored my faith in humanity today with his expertise and kindness. He said if we need anything else, to just call and they'll take care of it. This company specializes in sewer issues. From my experience, and the reviews, I believe you can use them with total confidence.

Sexi L.
★★★★★

Excellent customer service, very professional I was very lucky to have George fixed the clogging in the sewer. Definitely would recommend Balkan. Once again thank you George, did I mention he is also a comedian? Jerry Seinfeld ain't got nothing on him!!! Lol

Ben S.
★★★★★

At this day and age there aren't many business establishments remaining that relay on good old customer service/care. Not only was George and his apprentice cognizant on the task at hand with my sewer pipe blockage but they went above and beyond to ensure I was not only satisfied with the service but educated on the matter as well. They provided me with valuable tips that can not only help me in the long run but also save me money in the process. For all that I am really humbled and very glad I had the opportunity to met Geroge, genuine class act. I tip my hat to you sir. Thank you.

Lawrence Z.
★★★★★

I had a storm drain problem that would overflow during heavy rain storm, I hired the $49.95 guys to come over and snake the pipes and when that didn't work they suggested I order a water jet blast and camera down my pipes to see whats going on. When they came again to do the work they gave me the bad news, after water blast the camera showed my storm pipe was disconnected and my sewage pipe had a huge hole on the bottom that would eventually disconnect. They told me I have to hire contractors to replace the entire pipe.

I went on yelp and gotten referrals from friends to do the job. of all the people that came, Balkan was the only company that gave me a reasonable quote and explained the procedure of the job. to replace two pipes is a huge job and I was looking at a 5 figure price. I spoke to Frank from Balkan on the phone and agreed on the down payment and the start date of the job.

On the day of the job, all the workers arrived on time and they went to work ASAP. I recently had work done in my front yard and had beautiful tiles laid. I was heartbroken and expected them to get destroyed first, but the workers were very understanding and they did not start off by breaking everything apart right away. They started off by breaking the sidewalk first to look inside the pipes. Upon doing so we realized the only problem area is under the sidewalk because when Con Edison installed their box they damaged my pipes. The foremen spoke to me immediately and suggested I should only repair this area instead of replacing both pipes, but if I want to replace both pipes they can also do that.

When I agreed to do the repair only, I spoke to Frank again on the phone and now the 5 figure job has gone down to become a 4 figure job and not only that, they did not have to break the beautiful tiles in front of my house. a HUGE relieve. I was very satisfied with the job and the honesty of the workers because I already gave them 5 figures as a down payment and the workers could had easily came and started breaking everything apart to replace the pipes. Frank came back to my house the same day to return all the extra money to me and I can't thank them enough for this. I would recommend them 100%. these guys are honest and have a very fair price.

Ray W.
★★★★★

Excellent service, great employees and went above and beyond. Will definitely recommend to all of my friends. They came prepared with all the proper equipment required to complete the repairs.

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