Baldini Plumbing & HVAC

Rob B.

Baldini Plumbing was fined by the State of Massachusetts Plumbers' board last month (Oct 2023) for negligence and for not following proper safety protocols for my on demand water heater installation. Baldini employees left a live ""hot"" 240 volt wire in my utility room (slanted ceiling) from the old hot water heater that they removed-they never removed the breakers from the electrical panel !! One of Baldinis' plumbers came to service my new water heater- a year later for the initial service... his head was literally inches from this live hot 240 v wire-he could have easily been electrocuted!! I am thankful that the tech nor I was hurt and I am very thankful that my electrician found this extreme safety hazard . Do not trust this company... do not utilize their services. They may have shiny new vans and a shiny new million dollar Storefront in Groveland, Mass- but they are still NOT a good company based on my experiences with them. I encourage all my veteran friends to stay away from Baldini plumbing. This arduous process has taken over 2 years to resolve... I am so thankful to the state board for doing the right thing and sending a strong message to Baldini that they have to follow proper safety protocols just like everyone else! Shame on Baldini Plumbing!

Marianne C.

Update....so after 2weeks with no heat, hired another plumbing company that diagnosed a burned out circulator in 5mins. They showed me the part and installed. Why didn't Tim from Baldini diagnose this problem? I'm out $175

Nicole A.

We are finally doing a bathroom remodel from 1989. The new sink didn't line up, there was an issue with the toilet...the usual things that happen when you redo a space.

Nick and Jose (aka ""The Dream Team"") were on time, friendly, professional, neat and efficient. I would highly recommend Baldini and plan on using them if/when the need arises in the future.

Tamra M.

The crew is very professional and accommodating. They clean up every night and consistently show up to finish the job. I've worked with Baldini on a number of projects and they maintain some of my ancient systems until we can replace. They are simply great to do business with.

Laurie L.

I have been a customer of Baldini Plumbing for many years. They have installed a water softening system, central air system, etc. You cannot find a better crew of people than Baldini. Responsive, friendly, knowledgeable, respectful, kind. I feel very comfortable with them in my home. I know it will be done efficiently and correctly. You won't regret using them.

Yianis M.

AMAZING!! is all I can say. HIGHLY RECOMMENDED I wouldn't go to any other plumber after they came out right away and fixed all my problems!!

Kate M.

Had Baldini's in for the second time in a couple months yesterday. First time was when my landlady's water heater blew. Baldini's was recommended by the contractor working on the house. They were there within the hour. Boom. Done!

Second time yesterday. When my washer was installed in the basement, the installers did not want to hook up the new s.s. hot water hose, because the connection on the basement feeder pipe was corroded and they did not want to mess with it. After shutting everything down yesterday to install a part in the washer, the pipe connection started leaking...badly. Called and left msg. Unbeknownst to me, so did my landlady, and I wasn't around when they came. They could have just rehooked the old hose back to the washer...but...not only did they fix the waterline, but actually went out of their way to find the new s.s. hose on the other side of the basement and hooked it up!!

Expensive? Not any more so than any other plumber around. The difference is, they do the job, they do it right, they go above and beyond when needed. THAT's a good plumber!

Joseph C.

Price was more than fair for the work that was done and Nick who completed the work was amazing and super friendly. Will definitely be using them for all our plumbing needs.

Norm G.

Called for a price for a water heater and was able to give me a quote asap which was better then the other place I called. I asked if they could do it today because my heater started leaking the night before. He said yes I have a crew finishing up a job in a hour and they will pick up the heater and head over. They arrived in less then 2 hours of my initial call and did a great job removing the old and installing the new one. A++++ to this company

Jay L.

Baldini Plumbing came recommended in a facebook group, so i gave them a shot for a small job. An hour and a half after their scheduled arrival time, we get a text from them that they had too many emergency calls and won't be able to get to us today. After speaking with them, they seemed unfazed by the fact that I had taken the day off of work to be here. Do yourself a favor and look elsewhere if you want to actually have someone show.