Baker & Sons Plumbing

Verdonna O.

We had a emergency repair because a leak in a copper line. When we called after hours on a Friday they contacted us back within 10 minutes and they came scheduled our repair the following morning. The two gentlemen that showed up had face coverings on, which was very much appreciated with COVID-19. Before coming into our home they put disposable shoe covers so they wouldn't track in anything. They fully explained the problem and what needed to be done for repair and gave us a price before proceeding with repair. We where very impressed with the two gentlemen with their work ethic and professionalism and the work they did for us. Would highly recommend Baker and Sons for you plumbing repair needs

April D.

You should not price gouge. We had a water leak. Had them install a water heater we had purchased to replace. The technician was great, but he was here 1.5 hours(set a timer) and was charged $720. That is 480 an hour. That is ridiculous. Of course we got stuck paying it because it was 5 o'clock and we needed water. After they left I started to read reviews online and sure enough, biggest complaint with this company is they overcharge. Most companies charge around 65 an hour at top tier 480 is ridiculous. Will never use again. I have never heard of a plumber charging 500 an hour

Ernie G.

This is the worst company that I have ever dealt with. I would recommend to anyone looking for a Plummer to stay clear of Bakers. They charged me $ 650.00 for a 2 hour job that they screwed up . I had to get another Plummer to come in and fix their mess. They left the job after the first day and said they would have to come back. By the way coming back would mean another $650.00. When I asked for an itemized bill they said that they just charge a set fee. I assume it doesn't matter if it's 1 hr or 10 it's $650.00. Biggest crooks I've ever met.

Mary S.

Charged us over $450 for 1 hour of work; originally want $750. Seems an awfully lucrative business!!

Jeff L.

These people are truly exceptional. They have done our plumbing work for seven years or more and in two houses we have owned. Never a complaint. Always professional, prompt and effective. Most recently Justin installed a tankless water heater, a whole house water filtering system, and an RO unit in our kitchen. Exceptional work. On another occasion, after a very disappointing experience with Home Depot's installation contractors and their inability to install our new dishwasher, we called Baker & Son to complete the job properly. Lorence was at our house within a couple hours, and accomplished in an hour what the H.D. installers said they couldn't do at all. Thank you Baker & Son's (and Justin and Lorence!) for jobs well done.

Curt P.

Baker just charged my 100 year old mother $1500 for a $700 water heater. They should be ashamed of their business.

L D.

We hired them a few years back to put in a new septic tank. They put the leach field in a bad place. We now have a pond that will not drain and is a mosquito trap. Baker and sons came out a few times after they put the tank in (as part of their contract) to check it. The plumbers kept digging a trench on to neighboring property (that at the time was for sale and was just a wooded lot) to drain the water out of the pond so that the septic tank would drain properly. The last time they came out, we were told that they couldn't help us with the draining situation unless we decided to buy the property for sale beside us. They also told us that old spot where the septic tank had been would level out after a year. It's been close to 5 years and we still have a large mound where the old septic tank use to be. I would not recommend this company!

Aron C.

Don't use Baker and Sons Plumbing!!!! Their 3 to 4 times the price of any other local plumber. I recently had a clean out done due to tree roots clogging the drain line. I normally use Thad Ellet Plumbing, but had to use someone else because they were booked that day. Thad Ellet charges a flat rate of $160 to clear a drain, where Baker and Sons charges $170 for the first hour and $72.50 every additional hour. Baker and Sons sent me a bill for $480! I called to inquire about the bill, and I was met with arrogance and disrespect. They made no apologies for their pricing and told me I didn't have a clue. I will not use or recommend Baker and Sons Plumbing ever again.

Jacob J.

My landlord hired them to fix some pipe issues under the house I rent. The did a half-assed job, took over a 1.5 hour lunch, and then didn't even hook up the new pipes to the kitchen sink properly. When the sink began leaking after hours doing the dishes, I called and they have no on-call plumbers, and could not even guarantee that they'd get to me in the morning. Call someone else.

Jason P.

Bush league operation - do NOT hire these guys.

Paid $155 to have a sewer main line cleaned out on March 25th, on April 27th it was blocked again, and the city informed me that it was full of roots that the Baker and Sons had failed to clear the last time. So now sewage is backing up into the house. I dig out the receipt to call B&S to come back, and see stamped in big red letters on the receipt: NO WARRANTY ON SEWER/DRAIN LINE CLEANING. There's your first clue.

I call them anyway, to see if they can make an emergency Saturday visit to fix what they failed to fix last time. A lady answered the phone who said she didn't know anything about the business or what they did or how, that she was just a paid phone service and that she was to tell the customer that they'd get a call back the next day, or next business day, she wasn't sure.

That's when I realized I had wasted my money. DO NOT MAKE MY MISTAKE.