Bacon Plumbing Heating Air Electric

Johnny L.

Quick response time , water leak at pressure relief valve AFTER the meter so I needed it fixed ASAP , pricing seemed a bit high overall but I couldn't wait , water bill would have outpaced the the quickly

A Catholic H.

Every six months they send a tech to do acheck up and they let us know if everything is okay with out AC heating unit. We'd been with Bacon a couple years, and everything was pretty routine up until they sent the tech in December. This tech told me a bunch of lies, including that my unit wasn't working properly, and that it was cover in MOLD! He then tried to pressure me into getting EXPENSIVE work done. I questioned him as to why, that if it was in such horrible shape, none of the previous techs had ever said anything about this before. He told me he was not sure, that NONE of them had left notes. I then called Bacon and asked to speak with a Supervisor, I then told the supervisor my concerns, and he said that this tech did everything correctly, which then I told him than if this tech is not lying, then all the previous techs were. His response to me was that there were notes in the system by previous techs tell me the same thing. I told him that this was untrue and that usually at the end of all visits the techs email a review of all that was done and all that is needed, but since nothing was ever important that I'd delete the emails. I told him to re email me all these reports, to prove what he is saying because I know he's lying, I know these reports ARE kept in my file (all customers have a file where the history of work and issues are kept) he said he would, it's been a month now and he did not send me anything!!! These people hire thrives and liars, and them defend and protect them!

Jim B.

Update: Well, I'm shocked. After talking with them and trying to bite my tongue and trying my hardest not to totally lose it (maybe I lost it some), they called back today and said that because of all the details I told them as it was originally explained to me that they relented and canceled the membership for me without the penalty. I am totally shocked and my faith in them restored. There are still some good people out there. I appreciate that Bacon and Malinda for going the extra mile. In any case, be aware that YMMV when it comes to cancelation so be mindful when you enter into that agreement. Again, many thanks Bacon and Malinda for being so kind.

--- previously...
Welp, of course nothing is free in this world. It looks like the "free" membership for the plumber to get a lower price comes with a hidden $15.95 a month (or whatever it will be) contract charge for a year that you can't get out of. So, there's $200 more for the plumber. Ugg. Looks like it's difficult to cancel too. So... I don't recommend Bacon plumbing at all now. I figured that membership would be trouble. I should have read the fine print. Let that be a lesson to ya! Anyway, they did fix the plumbing so I don't totally hate them but the price was super nose-bleed high but it was super cold so I bit the bullet. I just didn't expect them to kick me while I was down too.

Pamela N.

I had an excellent experience with Chance, Nate, and Dawson while installing a new water heater. They went out of their way to explain everything that they were doing, and the finished job was perfection.

Victoria S.

Their drivers are the worst on the road! Beware you'll get cut off and then break checked.

Don D.

I called Bacon to install a toilet. Lowes charges $318 to install. Technician was nice person. Bacon came out and wanted $497 for the job. Technician also said there is probably flange work that needed to be done. He said it could cost nearly $1500 to repair and install toilet. This is outrageous pricing. Also, technician came out late in the afternoon and I was not told during the day when he may arrive. I was also charged $39 travel fee for having a technician come out. When I placed the service call, I asked for a range quote and Bacon said that the technician would need need to give me the quote when he arrived. That's a good way for Bacon to guarantee getting $39. Also, the technician stated he didn't have the tools to do the flange work and that Bacon didn't provide the tools. Also Technician stated he didn't have a flange in his company van. That's very strange. Bacon Plumbing did come through and refund my $39. Thank You. I was able to get my toilet installed for $180 plus parts $20 for $200 total by a plumbing company. There were no flange issues.

v o.

Bacon came out on a weekend when we had a possible foundation leak. They did an excellent job showing up, following up and the the quality of work was excellent. I was really impressed with the old-school honor when they kept to the original bid when the job became more complicated that originally thought. Thank you Colby, Gabriel, and especially Tyler for the fantastic service. Now we wouldn't dream of using anyone else!! Great Plumber!!!

David C.

I had Bacon out to my home to fix some damage from a couple of years ago I'm 72 years old and I don't ever remember ever being tag-t like I was done from Bacon . I was quoted $1,700.00 I gave in and said ok before leaving that day I had to pay that days charges knowing they would get to my house first thing next day they set in my drive and ask for $2,400.00 mor. now the bill went from $1700 to $3000.00 we settle up and then I'm told of a drain leak in the bathroom did I want them to fix it. I said NO Bacon called and I told them it looked more like embezzlement then doing a job of course the lady insisted that was not the case and she would have the Boss call and we go from there. for the record I was never called back and now they are off the hook , if Bacon is the only one I can call for help, I will burn my house to the ground unless they want to Stop bye and bring a match or never ever come back to MY home because it's still mine!!! Bacon plumbing you can stuff it!

Teresa H.

I was given a quote $722 to repair 3 sockets, one that showed it had burned. I thought was high. He ask me what I thought it would cost. I budgeted $500 for all three. He changed the quote to $535 all 3. Note I put in a new socket myself in one of the rooms. He repaired the one that was burnt. That fixed the other 2 because they were on the same circuit. However he still charged me &536 to fix one socket. After checking around that was extremely high. I would not recommend this company.

Tammy A.

Hands down they deserve more than 5 stars. I was having several problems and had called another company out that literally the man sent me a text and said i am sorry I cannot help you. I called Bacon and there was this nice, very clean, (cause a lot of AC men do not care about their appearance) and very respectful young man named Eric Torres that had explained exactly what was going on and why I was experiencing A/C problems. He explained the cost and it was not outrageous . He told me that he did not like seeing me and my family not having a/c as well and what a kind heart he had. He had me up and running and called the next day , and then this week also to check on us and make sure everything was still going good. WHO DOES THAT!!! And crazy I got a phone call from my son yesterday saying something was wrong with his and I immediately had him call and request this same young man out. My son is already taken care of and we are all cooled off. Eric Torres if you ever read this I want you to know there needs to be alot more young men like you!! You heart is huge and thank you for checking on our family!! I will always call back and request you and even send anyone that needs AC work to you. I know it is hot out there and when I am hot I get irritated, you just kept a smile on your face and you were amazing. Thank you sir