Backlund Plumbing

Le Ann M.

I have used Backlund Plumbing for years! Reliable, Professional and even they come with a smile. They even showed me all the gadgets on my new faucet and how to work them. That's customer service!

Meredith W.

We had an issue with our shower after a botched DIY fix... I waited all day for a different plumber to show up who never did, despite texting me all day that he was on the way. I called Backlund and they had someone out within the hour. The other plumber said ""looks like you'll have to replace the entire shower valve."" Sheldon (the Backlund guy) said ""well, let's try some elbow grease first."" Fixed the issue; extremely pleasant to work with; absolutely five stars from me.

Suzanne L.

I was extremely happy with my service from Backlund Plumbing. They did a complete check and discovered that my pipes were frozen under our slab. We attempted to send electrical currents but the distance was too far to do it safely. They had a supervisor come for review and did everything in their power to fix. Now that being said, it was our error for not keeping the sink dripping during this freeze. We came to that conclusion as a pro would never suggest that customer was in error but did agree when I brought that up. Even though the temp in the building was ok.....we do not know how deep our pipes are buried and will take more precautions in the future. I mention this to save others from what happened to us by our error. The team wore masks, were extremely nice and professional.

Asia C.

We trusted backlund to ensure the lift station in our house was functioning properly and in good condition before agreeing to purchase our house. $1200 later someone named Jake said it was good to go. So we agreed with the purchase of the house. A month later it stopped working and our laundry room flooded. When we called backlund they said Jake no longer works there and sent someone else out. They took one look at the lift station and said it was at the end of its life and needed to be replaced. BACKLUND FAILED TO DISCLOSE THIS INFORMATION BEFORE WE PURCHASED OUR HOUSE. They did a patch up job so it seemed to function for the sale. Given we can not afford a new 5k lift station we asked if they would patch it up again. They got some new parts re used some old parts of another lift station and billed us $1200. So now we are $2400 in to what should have just been 5k in the first place. They should have replaced it initially because now when everything is said and done we will have nearly $7500 invested in this lift station instead of what should have just been 5k to begin with. The parts they purchased will just be replaced because everything would come with the new lift station. On top of that we were billed 6 hours for an electrician who missed a rusted out pipe that connects the lift station from inside to outside. If you spend 6 hours trying to figure out why something does not work you think they would actually examine what they are trying to fix. Unbelievable. We are taking our issue to the better business bureau.

C D.

They were able to come by earlier than expected. Justin was professional and explained the needed repairs. Cost was reasonable. Highly recommend them for any plumbing needs.

Margaret W.

Arrived when scheduled and completed the work quickly, giving me the choice of how to fix our ice maker problem. Great competitive pricing. My new plumber of choice.

Andy's A.

I have used Backlund Plumbing a couple different times and have found them to be easy to work with, quick to get there and reasonable prices. Great bunch of folks!

Erin K.

I had Backlund come out and quote my project. The plumber was super professional but newer and didn't want to quote a large project without approval from his supervisor, which I appreciated. However, I never got a followup call, despite reaching out to the company twice.

Brent W.

Great guys, very helpful. Hate having to call in a pro, but these guys made it as painless as possible.

Travis C.

We had a water heater issue that was under warranty when we bought our new home. The warranty company sent Backlund out to replace it after having tried 2 other companies unsuccessfully. Backlund came out asap and took care of things no problem. Thanks Backlund