B & L Plumbing Service

David D.

Even though we are with AHS, they responded the same day, had the guy out the next, and problem solved. He is well trained and very nice. Thank you.
Rev. D. Kent Deubner, Pleasant Hill, MO

Hey, a big shout out to Delainey. He did a fantastic job. Thank you.

Sherelle L.

I needed a new water line installed for my fridge and they charged me $285 for the service and parts. It's hard to figure out what is reasonable or not with these type of services.

My water still isn't working correctly out the fridge, and is running super slow. He suggested I try to replace my filter, which I did have at the house.

The man didn't wear booties in the home, but could see clearly at my front area that all shoes stop right there.

Overall I appreciate the response time of the company

Steffanie L.

In my opinion it is really hard to find a trustworthy and reliable plumbing service. The plumber was able accurately diagnose my problem and fix it within minutes for a reasonable price. Try these guys first if you need a plumber!

J M.

I'd give 0 stars if that was an option. Contracted by a water line warranty company to complete repair of my service line. Was told by the warranty company that these guys were professional; however, they dug up my yard and left piles of dirt in heaps and told me to rake it myself in a few weeks. I called the warranty company back who stated that I should be hearing from B&L in a few weeks for 'yard restoration.' Weeks go by and no call from B&L. So contacted the warranty company who reached out to B&L who then stated the work was complete. After the warranty company told them they had not completed the job they were contracted to do, B&L called and rudely notified me that they would only 'seed' my lawn, they would not re-grade it or manage any further problems with the lawn after spreading some seeds. And that I should look into getting hay/straw to cover the seed. Definitely unprofessional and can't even complete the work they are contracted to do! Stay away from these guys!!!!!!!!!

BJ D.

Update. Used again through my home warranty, and they were prompt, professional, and got the job done.

Mike Z.

I called American Home Shield home warranty service for my water heater was not working, They send a guy I think Jason to come look at it and fix it. He came and looked at it without checking anything he said both unites are burned out and need to be replaced. I called American Home Shield a day later they said your case still under review I called 2 days later still the case under review and no hot water. Finally my friend said he knows a plumber do I want him to come and take a look at it, I said ok. The plumber came replace I think it was igitor and charged my $110 and water heater start working. I paid American home Shield $120 for nothing. I called B and L Plumbing they refused to talk to me and I called Amercain Home Shield They refused to give my $120 back.
I said then come replace my units like B&L plumbing said need to be replaced. AHS customer service lady said some one will call me no one did. It all a BIG SCAM.

Jacob B.

Had several issues after purchasing a house and several modifications that I wanted done to spiffy the place up.

I scheduled the two warranty repairs and the replacement faucet install at the same time to maximize the efficiency of the repair/replacement (he would only have to drain the system once).

After realizing I had been billed on 3 separate tickets I understood that I did not receive any benefit of increasing the efficiency as they still billed me for what it would of taken had it been 3 separate calls.

+- 500$ for 2 hours of work with all of the non warranty parts provided.

I do not mind paying 85$ an hour for work completed by a professional, but to be bid 2x that price unbeknownst to my wife and end up paying +- neurosurgeon pay level is pretty sleazy, even for a plumbing company.

La M.

ZERO STar. This is the worst PLUMBING company I have ever delt with. I would give them a zero star if it was possible. I am responsible to send maintenance calls to tenants in properties and would request services from B &L PLUMBING through the home warranty company. They would come to fix the problem and as soon as the know the tenant are a people of color they don't fix anything, they would say oh contact the warrant company or this item is not covered or any excuses they could come up with after the collect the $100. If my tenant is not a people of color then magically THE problem is fixed.and have a nice day. This happned to more than 25 tenants. In the past 2 years. I complained to the homewarrannty but got no response the call center is in overseas I complained to the female MANGAER there at BL plumbing and she was non responsive nonshalon. And decided to quit using this PLUMBING co and the homewarrany that employ this kind of bigots that still view other based on their language and skin color. They have done the same things to other tenant once the tech hear that don't speak good english or they speak with an accent they are not treated equal to the white tenant. Becuse its assumed they know nothing. its ugly and sad face of the society. But it's TRUE.

Sherry L.

The technician showed up at my door during COVID-19 on 05/08/2020. He was not wearing any protective equipment and I had to ask him to put on shoe covering. I asked him wasn't he supposed to wear a mask and gloves and he said ""all that has been lifted"" and he refused. He continued to touch things in my house, set his belongings on my bathroom counter top, stand close to me with no mask and said nothing I needed would be covered by my warranty. He said it was all my house settling. Didn't take any measurements or have any documentation that my house settling caused the problem. he also argued with me that my sink wasn't draining was slow. He spoke to me as if I was an idiot. Don't hire this company unless you want to be lied to, put your health at risk and spend more than you should.

Teri P.

B&L's website states they provide emergency services and says they are available 24/7. Not true! I called them to see if they could come out the same day and they said no, and didn't even ask what kind of emergency I had. They told me they can't come out for at least a week. They were not eager to help at all! They acted like I my call was an inconvenience to them!
I will not call them again. If they don't want my business I'll go elsewhere. Meanwhile my floor is getting ruined while I search for a plumber to fix a water leak!