B & B Plumbing

Howard M.

I had a leaky flapper and water inlet turnoff valve. I called B&B late at night and very polite woman answered the phone since they offer 24-hour service 7 days a week. I managed to stop the leak, but I made an appointment the next day. Robert (plumber) is a real professional, who knows what old fashion customer service is - show up on time in a clean new truck and a clean, pressed uniform with a warm greeting. He had to put in a new Fluidmaster Pro 45 fill valve and I was lucky I had a spare Toto flapper. He fixed the inlet water turnoff valve, where a plumber on commission would have said you need a whole new valve ($300). Robert and B&B Plumbing have integrity and honesty as well as doing good work - a rare commodity these days. I have had maybe a dozen different plumbing companies over the years, B&B is one of the best.

Nancy T.

Esteban called and arrived on time we were given the hours between eight and 10 and he was around 830. He was clean and hospitable and explain what he needed to do. We were amazed at how he handled every little obstacle he encountered such as needing longer screws as we were having a new toilet installed. I was impressed he could pick up the whole toilet all by himself. The seal he brought was too thin so he just doubled up. He cleaned up after the job and thanked us. He also took old toilet and parts away. I highly recommend.

Delvin K.

Technician for B&B was on time as stated between 10-12.
Technician was courteous and knowledgeable keeping me abreat of things as repair was occurring. The leak was temprorarily sealed as described with an expectation to complete sometime in the near future. pricing was good as well. Thanks guys, and i am looking forward to the completion of this main leak. I will lgive them 4 stars now until completion and then I will adjust accordingly.

Delvin Kendall

Cindy S.

B&B Plumbing worked on my kitchen sink pipes that kept backing up. They patiently worked through an improperly designed system installed by the contractor. They advised on how to minimize blockages due to the bad flow we had to work with. Very knowledgeable, professional and highly recommended for any problems you may have.

Art P.

I called three Plumbing co. And decided to go with B&B plumbing , they did an excellent job, it's done in a timely manner as stated in the estimate, the outcome of the job went beyond my expectation , not only will I use B&B in the future I highly recommend them. They're honest reliable and courteous .

Ref: w.o. 50651

Bill M.

Very pleased with the re-pipe job done by B & B Plumbing. Joe R. was very professional, courteous, and responsive. He personally made sure the job was done right. My employer also uses B & B, so I felt confident in that recommendation. The whole crew who worked on my house were polite and respectful. Thanks B & B.

Richard C.

It was Sunday evening, one of the rainiest days of the year. Our patio was completely flooding over, and the grimy water was getting into our house. We were panicking, and we called the fire department to help. Meanwhile, I ran off to Home Depot with my next-door neighbor to get a water pump, a snake and a Wet/Dry Vac. As the firefighters were trying to figure out what to do, and we were desperately pumping out small amounts of water, Joe Ramirez of B&B Plumbing happened to be driving by. The firefighters flagged him down, and he went straight to work on our outdoor drain -- which was clogged with years worth of dirt, debris and neglect. He used an industrial-strength snake that we couldn't have bought at Home Depot. And sure enough, he dug through the collected mud and clog and it all came running out onto the wet street. The water level in our patio quickly started going down, and we were relieved that the whole house was not flooded. Thanks to Joe Ramirez and B&B Plumbing, the damage to our home was pretty minimal. And he never asked for a penny in return. This company is doing a great job for people in need! Thank you!

Ryan H.

I work for a local Fire Agency and with the heavy rains we were called to a home for a flooding. Long story short we didn't have the tools to fix the problem and were getting soaked in the rain attempting to clear clogged drains with a snake that was inadequate. I saw a random plumber driving down the street, Jose Ramirez, and asked if he had a snake we could use. He stopped and helped us for about 40 minutes in the middle of a rainstorm and cleared the home owner clogged drain pipes and saved his house from completely flooding. Jose was a life saver for this home owner and never asked for a dollar in return. I was very impressed and I told him I'll be calling him to my house in the future...

Frederik B.

If you have someone that you really dislike, make sure that you send them to B&B plumbing. I called B&B to fix or replace the mechanism that sends the water to the showerhead or to the spout of my bathtub. The guy came over finally and stayed about 5 hours and couldn't fix it. Luckily, I purchased the mechanism at Home Depot just in case he didn't carry it with him. He didn't even have a ladder to check the outside of the opening on the second story. He hammered on the mechanism for 5 hours until I insisted that I speak to the owner's son by phone. The owner's son sent Jose Ramirez over and Jose was able to cap it and then came over the next day to fix it. The owner said that he wouldn't charge me for the first day but I was charged for a bill of around $700.00 dollars and got a crying wife. I tried to get a hold of the owner but he wouldn't answer the phone. I have used this same company 4 or 5 times, but the old guys that were there before are gone. I wonder why? Never again! Anaheim Hills.

Robin B.

I had a slab leak and my insurance company only covered one pipe but I decided to reroute 3 since they were all in the same footing and I didn't want to have to go through this again in the future, and a friend recommended ""Brian from the gym."" So I went up to Brian the next morning (yes I violated gym etiquette and interrupted his sets, but this was an emergency!) and asked if his office could call me and that very same day Alayna from B&B called and set up an appointment for someone to come out. They gave me a very fair quote and I hired them. They were prompt and tidy and one of them even sang a little Jimmy Buffett while he worked. Happy employees do good work I always say. They also installed a faucet and fixed my shower handle which I thought should have been finished that first day but they had to come back the next day and they charged another trip charge. But the pipe reroute was such a good price I didn't complain. A few days later there were reverb noises coming from one of the pipes and when I called they came right out and fixed it because my drywall was going in the next day. They were also very quick in providing the paperwork my insurance company needed to reimburse me. That's great service! Thanks Brian, job well done and you have my repeat business. I'm a happy customer.