AZ Preferred Plumbing

Tom M.

Excited to have AZ preferred plumbing be the first to get to my house and fix my busted pipe. Multiple calls letting me know when they would be by late on a Friday night. Very appreciative and thankful!

Heather M.

They did a great job for me! I called in the morning; Nick came out at the scheduled time and fixed my leaky toilet in about an hour. He told me how much it would cost up front and stuck to that price. I hope I don't have anymore plumbing issues, but I'll call Az Preferred if I do.

William K.

We had an issue where they overcharged me to disconnect my water softener and attach two copper elbows! They have since contacted me and made adjustments to the charge.

Nanny N.

I called my Home Warranty company to arrange for a plumber to fix a water leak. AZ Preferred was called to come out. They looked at the situation and said they won't be able to fix it since there may be water damage. They said they were calling the warranty company to see if this was covered. They then they left. I expected to here from the warranty company but didn't so I called them. They said AZ Preferred never even tried calling them so obviously they are liars. Then the warranty company sent them out again when they finally tried to fix it. My brother was here and said they had problems lighting the hot water heater and seemed like they were struggling. I was out of town and when I came back it obviously was never even lit. It worked before they touched it. We called them back to come out just to light it and they immediately got very defensive and plain rude. All we wanted was for them to light it and make things right. Nope!! Not these unprofessionals. BAD and would NEVER recommend. Their good reviews are bogus, guaranteed!!!! I'm reporting them too.

Tommy L.

AZ Preferred Plumbing, LLC are the best plumbers in town! I had a huge issue with my pipes. I mean everywhere!! I was stressed and didn't know what to do. I called and Marat picked up quickly. He directed me what to do and came first thing! They immediately diagnosed it and fixed the problem. Marat and Paul are extremely knowledgeable and honest. They came in and got the job done quick. I have found my forever plumbers! Will be using for my home and all my rentals going forward. Great work Marat and Paul!

Karen P.

I noticed our water heater had been leaking - not sure when it started - and our home warranty company set us up with AZ Preferred Plumbing. As I was having company coming from California the next day, I needed immediate help... Maret and Pavel arrived before I expected them.. and were so professional and fast at dismantling the water heater and setting up a new one at night... They also contacted the Restoration company to come later that night between 7-9 to get the insurance claim started as the drywall, insulation tested as 100% wet... I can't thank Maret and Pavel enough. Both super nice and great to work with... I had hot water an hour after they left that night (10-8-18) I was so happy, as I was concerned my guests would be coming to a house with no water heater..I will use AZ Preferred Plumbing for any future plumbing needs.. Thank you AZ Preferred Plumbing.. and thank you Maret and Pavel.

Joel K.

Az Preferred (Murat and Pavel) came out and performed service on a few items that needed it. They got it all done in a very timely manner and was extremely professional. I spoke with Murat most of the time. In addition, he answers ALL phone calls (and returns calls when he said he will) and is an excellent communicator. They showed up when they said they would and was extremely candid about what was needed. Az Preferred does an honest job and does not overcharge or try to up-sell the customer on needless items. I will use them in the future on my personal and rental properties. It is hard to find service folks that have integrity. Az Preferred will remain at the top of my contact list for all my plumbing needs! Kudos to Preferred! Thank you!

Margie M.

They were very prompt in returning my initial phone call, and were very willing to schedule us right away. They showed up when they said, and did a fabulous job! We had our sink, faucet, garbage disposer and RO faucet replaced and our gas line behind the range changed. They were very professional, friendly and cleaned up everything when they left. We got several quotes, and they had the best price. Will definitely call them again for any plumbing needs!

Mary R.

I do Not Recommend. They came out through the home warranty company 2-10 Home Buyers Warranty regarding a leak on the side of our house. They came hours after their 8-10 am timeframe. They stood around and made an assessment of the leak by looking at the wet rocks on the ground. That's it!! No Shovel -No Nothing!! They told the warranty company it was a leak in the main line. The main line is not covered. After we paid our $70.00 service fee to AZ Preferred and dismissed them, my husband took a shovel to the area and discovered a plumbing elbow from the sprinkler system was the problem!! UGH!!! We will do our best to get our service fee back. My husband took photos to prove the truth of the problem.

Bowen M.

After calling 5 different ""family owned"" plumbing companies I found these guys and what a find. They came out the same day. Price ended up lower than quoted. The plumber Jason was great he even entertained my daughter while I was paying. Customer service was top notch. Will be calling these guys again the next time I need a plumber.