Avon Plumbing & Heating

Rick B.

I purchased a kitchen faucet at Costco for replacing my current kitchen faucet that was very hard to actuate. I tried to replace it, however I ran into a roadblock.
Called Avon Plumbing, Peter, the plumber came out, very gray older man, late fifties or early sixties.
Peter couldn't identify the existing faucet, so he didn't know if he had any replacement parts. So he choose to replace the kitchen faucet with the Costco replacement.
The shutoff valves were seized with hard water deposits & he couldn't free it up, so he replaced these two valves.
Peter then replaced the kitchen faucet.
Peter, worked fast, was very knowledgeable & experienced. (that's why I stated his age)
The final bill was $361.71 for parts & labor. Peter was here for 1.5 hours.
Avon Plumbing was pricy, but worked quickly & did good work.

Steven C.

A few Saturdays ago I went down into my basement and discovered a flood of Biblical proportions. I called Avon Plumbing, and John came out to my house in West Hartford within an hour. He quickly identified the problem as a backed-up sewer and referred me to an outside specialist expert on this type of situation. The pipe was soo cleared, and, the semi disaster area was power-washed and disinfected by other outside specialists. A great job! It was the second time Avon Plumbing came to our rescue this year.

Davis W.

Disappointing. Supposedly the quality of fixtures are supposed to be better than someplace like Home Depot. We spent quite a bit of money on bathroom and kitchen faucets and knobs but when the kitchen counter soap dispenser no-longer worked properly after a couple of years, the sales person here referred me to the manufacturer. I would expect as much from
Home Depot but hey, I spent a lot of money here. You'd think there would be something they could do or would do.
I never bothered with the manufacturer. I bought a new built in counter soap dispenser from Amazon for $20 that compliments the gooseneck faucet and it works fine! Honestly, not sure I'll ever go this route again unless I'm looking for something special and unique that I can't find anywhere else. But I WILL look everywhere else first. This will be the last place I go.

S U.

Bought over $5K in products, had extensive plumbing work done, very sloppy And still leaking. Will never recommend ever again.

Judy B.

Responded to my Yelp request with a form letter telling me to call. I called and spoke to a person who said he would check with the owner and call me back. Never heard from them again.

Robert F.

We had our kitchen remodeled by Avon Plumbing & Heating, and every facet of the job was handled with top notch craftsmanship and professionalism.  From a new quartz countertop, sink and faucet, customizing cabinet doors, repainting select areas, new lighting, bumping out a wall for a custom fit around the main fridge, and building a cabinet for a separate mini-fridge to sit in.

The project manager Stacy and designer Sheree were very helpful and easy to work with. The carpenters Joe and Chris, and the lighting guys Dave and Ryan, were also great to be around and work with.  Everyone kept to their schedule and gave expert advice that helped create a kitchen that is not just beautiful, but also much more functional.  Two very high thumbs up!""

Michael K.

Very nice and helpful. Large bathroom fixture selection. They have a great 'open box'/floor model area with very nice items for a fair price.

Joan B.

A very respectable company. Avon Plumbing did an old house bathroom renovation for us. Our project manager, Stacy Moore gave us an agenda and followed it to a T. All the workers from demolition to product delivery and installation were excellent. All product recommendations were from Laurah Lennon were detailed and comprehensive. The project went very smoothly and the final product looks like a magazine ad. Thank you Avon Plumbing, your bid was competitive and project completed on schedule. Gallagher carpentry was amazing as well.

Jason M.

Had them come out to quote a boiler installation for radiant heat after our current system died. They came out and looked at the set-up and were going to go back to office to send us a quote. Given he saw we did not have heat, he would have something to us shortly. After not receiving anything from them after three days, we followed up with an email and still no reply. I will not consider them for any work going forward.

Sach S.

Extremely unreliable. They showed up to check out the work, the guy who came was knowledgeable but he disappeared saying he will go to the office and get back soon. I was waiting all day for him to come back and there was no show. I gave them benefit of doubt and thought they will show up next day but no show , no response. Very disappointed with service.