Avalon Services

Tyrone T.

Sam and Ronald came to our home to help us with our backyard drains. Sam was the ultimate professional and recommended we use the camera first to ensure we don't pay for anything more than we needed. He never was pushy. Instead he gave me a quote and let me decide if the timing was right. I appreciate their helpfulness and professionalism. I would use them again and happily recommend to them to anyone looking for a professional company.

Todd M.

Professional, Courteous, available over the Holidays. Timely and great communication.
I have used Avalon Services on three separate occasions, for three different issues and am extremely satisfied with their work.
~Todd

Orlie P.

I had a leak under my sink so I contacted Avalon to have someone check it out. It so happens that the previous owner didn't connect the drain pipe under my sink correctly. John came and spent a good amount of time trying to reconfigure the piping up to code. He recommended a permanent solution moving my drain pipe which required a bigger job to be done at a later time. I scheduled for the bigger job which was to be completed by another guy, Evan. John arrived with Evan to do a warm handoff before starting the job (which was really nice). At first, Evan attempted to try to reconfigure the pipes to potentially avoid the big job completely - which I did not ask for, he made this attempt on his own (looking out for me as a customer). He took some time but was able to figure it out! He Facetimed with one of the owners to review his work to make sure it was up to code. The owner commended his good work and the big job didn't need to be completed after all. They could've just moved forward with the original job a received more money, but they were looking out for me and saved me about half the amount I would've spent. I can tell this company really cares for its customers and treats them like people. I'm new to the area and I need a local plumbing company I can rely on. Avalon Services is saved in my phone for any future plumbing needs. Highly recommend!

Vedika N.

Sam, Ino, Jonathan, and Will were an incredible team to work with. We needed to get our sewer lateral into compliance after buying our home, and from the first phone call with Sam, I could tell that Avalon is a straightforward, honest company that strives to do its best for customers.

In the process of shopping around, companies were only giving us quotes for complete replacement. When Avalon came to the house, they did a detailed exam and pressure test, and told us that the system actually did not need a replacement and just needed some repairs to get us to code. In the process, they saved us so much money and time, and as new homeowners, it was VERY appreciated! A special shoutout to Ino for doing the work on the sewer lateral with a smile, and leaving the cleanouts and area around it in better shape than when we moved in. Highly recommend this company to anyone!

Bonnie F.

We used Avalon Services for trenching, plumbing, drainage, water main and sewer installation. Will and his team were very professional and capable and did every task perfectly while showing great consideration for our busy commercial tenant's operations. They showed up when they said they would, they completed every step of the operation as described, and billed us accurately as was proposed. Upon completion, the trenches were filled and re-asphalted as if there had never even been any disturbance. We would give them 10 stars if possible! We highly recommend Avalon Services for any plumbing, trenching, and drainage needs!

Aurora D.

Ronnie fixed the drip from my tub spout that no one else could figure out. He didn't give up when looking for the source. He was diligent, professional, effective, & affordable. These guys will be my ""go to"" from now on. I am so thankful for the excellent service. It's hard to find these days!

Andria B.

I needed a septic tank to sewer conversion. I chose Avalon Services, Inc. because they did their research BEFORE submitting a bid. (Another firm had a lower ""bid"" but reserved the right to increase it when the project manager arrived to start work.) Since I had looked into this project several years earlier, I knew Avalon was more realistic. Will Feliciano, the owner, was very professional, kept me informed and was a pleasure to work with. So were his workers and Jose, his foreman. Will was usually there working alongside them. We ended up having to install a pump but Will had advised me before I signed the contract that it might be required. He only charged me for the pump; not the considerable extra labor. We had one miscommunication about a possible pipe replacement under my house. That would have been avoided had I placed it in the contract. We both thought the questionable pipe had been inspected internally during this project. Since the main project had been completed, I was very worried it wouldn't be addressed. In my experience, most contractors would have walked away or charged a fortune to do it. Will and I worked out an amicable solution. The work was completed at a later date at a fraction of the cost I had anticipated. He only charged me his cost with no profit. All in all, Avalon Services, Inc. provided high quality work and professional standards at a reasonable price. It's so nice to find an honest contractor who truly cares about customer satisfaction.
Will also came up with an inexpensive solution to a problem created by a previous contractor who, instead of installing the plumbing for my washing machine underneath the floor, had placed it above the floor and built a platform to hide it.

David A.

These guys are great. Friendly AND competent. It would not hesitate for a moment to recommend them for any plumbing job.

Lisa B.

this company is amazing. not only did they answer there phone on the first time calling with a knowledgeable person. they came right out the next day to inspect and the following day got the job done!!! I'm sure it was a bear too. Had to replace our water line from the meteor to the house. Did it with copper piping so no more leaked in the future.
Not having any water to the house is not fun. Thank goodness for this company and there terrific, knowledgeable service.
would highly recommend.

Dave E.

When I bought my home there was a quote for the sewer lateral already provider from Avalon, I gave Will a call and he was super friendly and helpful, he got everything going and organized when his folks would come and complete the work, they came, got everything certified with no issues at all, all round a great experience.