Avalanche Heating Cooling Plumbing

Jeff B.

Good honest people. I called in the morning thinking my plumbing was leaking and they said they could come out that afternoon. I got a call about 15 minutes later that they were in my neighborhood and could stop by. The tech was very nice and considerate, looked at the plumbing in the basement & crawlspace. It ended up not being my plumbing. He was out here for 10-15 minutes and did not charge me because of this. I really appreciate them coming out so quick and not charging me for wasting their time. I'm definitely going to be giving them a call when I redo the whole house plumbing.

Matt F.

I really appreciate my entire experience with Avalanche. From the initial quote, to the new swamp cooler, installment, payment, rebate assistance and follow ups, I am very pleased. Thank you so much! I will call this company in the future.

Bob W.

Thank you, thank you, THANK YOU, Brennan!

Spring has sprung, and it's that time of year for evaporative cooler start-up. Brennan was pleasant, knowledgeable and thorough. He didn't try to upsell and gave a recommendation as to when parts might need to be replaced.

He was kind enough to provide input on another issue we had regarding another plumbing company's installation of an expansion tank. Showed me, so I can show them, a verified way to properly install it.

Tom K.

After my initial responses, I focused on this provider and one other...when I asked Avalanche if they would be responsible for damages to my system and house--they responded that they had suddenly filled up their schedule and couldn't accommodate me.......

Bill A.

Used to be great, now complete garbage. We have had them work on our commercial location for the last 10 years. They have installed a new heat and air unit and have come out for routine service.
It's the coldest day of the year and the unit stops producing heat. Called them for service. Guess what, they can't come out for weeks and weeks. (Actual quote by the phone answering person)
You spend 6,000.00 with a company plus service calls and you expect to be taken care of.
Here is the other kicker, they are less then 1/4 mile from our location. The day we called, I counted three of there trucks that drove past my business.
Don't waste your time with these guys.

Stephanie W.

Back in July 2022, our air conditioning unit stopped working and pipes were freezing. We called Avalanche and they came out and did their $89.00 assessment to tell us what's going on. They said we needed to change our filter. They also suggested to have our unit filter be redirected to the hallway as well as doing an overall maintenance clean up. $462.00 later and few weeks after the service, the pipes froze up again. We had to shut our unit off. Hours after, our son's bedroom started to leak in three different places. See pictures below. Avalanche came out again and fixed it but sent us a $192.00 and took zero responsibility for the leaking wall damage. When I talk to Mr. Jim at Avalanche he said they don't cover that because we ""didn't maintain the unit and they didn't install it. "" After two lengthy conversations with Mr. Jim, he hung up on us stating, ""Ma'am, since you're going to take zero responsibility for your part in this, I can't help you.

Glenda B.

They came out to look at non functional Swamp cooler. Left said would give estimate? To fix This was on July 2nd. Numerous phone calls with promises to get back to us. This started on July 2nd and today July 12th no action from them. Gave excuse too busy .We have had 106 degree heat and no swamp cooler. Yesterday PROMISED to call back, still no call back Left messages they don't answer. DON'T USE THEM. DISORGANIZED.

Matthew P.

I was in a bind and needed a cooling repair pretty quick. When I called they explained that a regular appointment was 3-4 weeks out but had a URGENT service that could be accomplished the same day. Ya I paid a little more for that expedited service but I called 10 other companies and not one if them offered that kind of service and they had the 3-4 week back log.

Leroy E.

The tech that worked on my AC unit was great but it broke down again in less than a month. Not his fault. It was another problem. The lady in the office that I communicated with the second time around was less than helpful. Her communication skills were horrible and because of that, she lost a $4500.00 job for the company. I would have a hard time recommending this company to anyone. I found one much better.

Jesse V.

Heater quit working last night while it was really cold! Called first thing in the morning and they set an appointment for 10am. The tech, Eric showed up early and got right to work. He had the problem trouble shot and fixed in less than 30 min. Very professional and honest pricing for the job they did. Eric even gave me some preventative maintenance tips before leaving. Would recommend and would use again for my future needs. Thank you!