Austin Plumbing

Katie W.

Codi and Chesley did a great job! We originally called them to install a new water heater. They were timely, efficient, and very helpful! While they were at our home, I asked them to take a look at our Pressure Release Valve. The water pressure came back high during our Home Inspection. They confirmed the pressure was very inconsistent. I asked for a quote to have it replaced. They provided the quote in a very timely fashion and guided me on how to have the utility lines marked in my yard since they would have to dig. The icing on the cake is that Codi kept in touch and was very understanding when the City was delayed marking our property. Overall, we hope we don't have to, but we will be using Austin Plumbing in the future should we need to!

Lyndsey S.

Stellar job by Chelsey and Codi. After dealing with Pipe Doctor in San Antonio and their excuses on why they were adding additional charges to their previous invoice without proof, I found Austin Plumbing after requesting quotes through Yelp. They responded quickly and had a better price than everyone else and excellent reviews so I hired them. They had automated texts for confirmations which helped a lot. We have terrible service where I am so texts help us a lot rather than constantly being cut off and having to redial. They showed up and not long afterwards they removed our broken water heater and replaced it with a new one. Even before they left, we got a notification saying they were done. We payed and we immediately got our receipt. We finally have hot water! It was also nice that they talked to us through the process and kept us notified in case there were any changes. Now we know who exactly to go to when we need plumbing. Awesome people. Awesome service.

Hayden S.

They were quick to respond, exceptionally affordable, and the technicians were very friendly. They gave me an unbeatable quote for installing a new water heater in our home and stuck by their price after the job was done. However, I have to give 4 stars as they left the home without noticing that electricity wasn't being transferred to the new unit. We waited a few hours to see if it would kick on or need more time, but eventually had to call them back to take a look (same day).

R. V.

Alerted us to time of arrival. On time. Very decent in relating. Focused on problem and worked efficiently. Reasonable price.

Eliot E.

Quick to respond and set an appointment. Arrived on time. Wore shoe covers. Nice guy. Would hire again.

An T.

scheduled for appointment, but never show up and did not respond to my emails if they will come or not. Unprofessionals.

Cindy C.

Technician was courteous and professional throughout. Wore a mask and slippers, didn't make a mess, showed me the problem parts before reassembling everything. Didn't upsell me on unnecessary procedures. Book with confidence!

Zach D.

Quick communication and we're able to get the work scheduled pretty quickly after an initial inspection. Plumber was friendly, clean, and informative! Would hire again.

Erik F.

Can you put a price on the enjoyment of a hot shower? Read on dear Yelper.

There is something to be said for timing and circumstances lining up. It turns out that a new Plumbing company came into creation at the beginning of the year and they would end up being our greatest help during the Icepocalypse of 2021.

Shout out first to my man Manuel (a.k.a Manny) for helping out a Pflugervillian who desperately needed to get the hot water working again. He was able to help us get the assistance we needed during a time when other plumbers had a 2-week waitlist.

Next up was Codi. The man. The myth. The legend.
He was able to diagnose the water heater's issue in a matter of moments and suggested a fix that was a simple matter of swapping one heating element for another. Even when I admitted I probably caused the issue, he just took the time to explain so I could learn vs lecturing.

Hands down - I would work with Codi and the gang again. Once we're clear of everyone else in Texas needing help, I look forward to working with them on future plumbing projects. Worth every dollar spent to get back to some sense of normalcy.

John W.

This is a new business that provided quick service, personable and polite technician with excellent work. I thought I would have to wait months to get service due to the recent servere cold weather but they were available the day after I called. I am not associated with the business in any way, just a satisfied customer.