Austin Area Plumbing

Miguel D.

The company is very responsive and neighborly. I remember when they helped us during the freeze, when everyone told us there would be a 6mo wait. These guys made it happen, even drove to other states to get water heater when all other companies just said "sorry you are out of luck". I thought I might have a leak and they did not treat me like it was a meaningless request to come and ck it out. Came right over accessed the issue immediately. There was no leak just a possible clogged ac return tube. Answered all my questions and wouldn't even take payment on the house call. True hometown company, thanks James!

Kevin R.

Super fast and friendly service. Communication was great both be fore and after service was completed.

Kalpesh G.

Reasonable, Honest, Professional and Courteous Plumber!

Over this past weekend on Saturday, Nov 11th, a neighbor alerted me to the fact that water was running down our driveway at a pretty high rate. I had hoped the issue was with sprinkler system, but sadly it was with our water main between the meter and our home. I spent most of Saturday afternoon and all-day Sunday trying to locate the leak in our yard with countless hours of digging.

Finally, on Monday early afternoon Roto Rooter came out with specialized Sonar equipment to narrow in on the leak. They helped find a copper pipe (house side) and PVC pipe (yard side) that met under a poured concrete sidewalk to access our backyard. And then provided me an estimate of nearly $4000 to perform the repair, which would take approximately 3 hours. I just couldn't believe the price.... so, I turned them down.

I spent the rest of Monday and most of Tuesday was focused on digging under the sidewalk to find the transition point between PVC and copper, which happened to be the point of failure. I also contacted two (2) different plumbers recommended by friends for estimates. One was willing to do the work at hourly rate and a fraction (less than a third) of Rotor Rooter but still pricey for what I knew needed to be done. The other was Dennis with Austin Area Plumbing.

I called Dennis on Monday late afternoon, and he spent time with my on the phone hearing about my saga, the work I had done to uncover the leak, expose the pipes and reduce the repair work. He even looked at pictures I texted him to get a sense of the issue. In the end, Dennis said, the more you can do to minimize my work, the more it will save you. He was a man of his word! Dennis put my on his schedule for Wednesday around noon. On Tuesday, Dennis checked in with me on my progress and if I could still use his help, which I did. Finally, on Wednesday, he showed up promptly around noon with txt updates of his heading my way. Upon arrival, Dennis surveyed my preparation and acknowledged that I had done all the "HARD" work in digging and exposing the issue. He proceeded to cut out the damaged pipes, discuss the pros and cons of two options with me, and then proceeded with an agreed to plan-of-attack. We agreed to use PEX with copper-to-PEX fittings on the house side and PVC-to-PEX fittings on the yard side with a slightly bowed 1" PEX tube under the sidewalk to restore the water supply. After a little over an hour he was done, then we just had to wait for glue to cure and then test the repair.

Finally, the moment of truth... water turned on and no leaks... Hooray! In the end, Dennis was the best option for us and the more reasonable price. I cannot thank Dennis with Austin Area Plumbing enough. He is a true saint!

If you need plumbing work done professionally by an experienced plumber with reasonable rates, look no farther - Call Austin Area Plumbing!

Vanessa B.

I am a household manager in Austin and this company has provided great service for us. Garrett came and installed a new faucet. He is knowledgeable and experienced and helped steer us in the right direction when picking out a new faucet when the old one broke beyond repair. Also their prices were cheaper than competitors in town. We definitely will be using them again!

Kat S.

Had a problem with our bathroom where a sewer smell was coming through somewhere. It's never happened before so this was completely new. We called around to several plumbing services and Austin Area Plumbing was the best in pricing starting with sending someone out to do a free estimate vs charging you an initial fee just to come out.

Garrett was amazing and thorough in investigating what was going on. He narrowed it down to being a toilet issue that needed to be reset and resealed. We wanted to hold off to do the work as we had plan to do a bathroom remodel sometime soon. Garrett was so helpful in explaining the potential risks and was not at all pushy!

A couple of days later the sewer smell returned. We decided to not hold off any longer and immediately thought of Garrett. Called and he was able to get come by in a couple of business days. He did an amazing job and went above and beyond in fixing it. Also extended our work guarantee to 12 months. Also should mention pricewise they were also the best! Great quality work, communication and price!

Dayna T.

I always call Dennis with Austin Area Plumbing for our plumbing needs and am never disappointed. He and his assistant Mickey recently replaced our tankless water heater and did a spectacular job at a great price. I highly recommend them for any plumbing needs!

Howard W.

Dennis has fixed 3 plumbing issues for me in the past 4 months. One issue was correcting a botched job from another plumbing company. In each case, he was on time, courteous, and professional. I believe that his prices were competitive, and I would highly recommend his services to anyone in need of plumbing services.

Maximos M.

I had a problem with a leaking toilet and with the hot water heater. Repairman Star arrived promptly and did great work. Fortunately, the problems proved to be minor and he took care of them quickly and efficiently. Star was very friendly, gave me an honest assessment of the problems, and is clearly very knowledgable. After he fixed the toilet, there was some water on the floor that he carefully cleaned up. Without rushing, he completed all the work in a short period of time. Highly recommended!

Monica L.

I have personally met most of the people who work and operate this company. I can specifically say I have seen Dennis at work and in action doing what he does best for over 40 years. He is very confident and knowledgeable about his work. Dennis is compassionate and courteous, and who can ask for anything more ? Small company with a big heart and work they stand behind. I strongly recommend this company for your family home. Austin Area Plumbing and Drain Cleaners has your back. I know more than 15 people who have called and asked for Dennis from this company the past year, and all have wonderful things to say about him and his work. They are competitive and fairly priced. Monica Lifgren

Gregg G.

Garrett of Austin Area Plumbing did a fantastic job of addressing our two areas of concern. He walked through all the options clearly and after our approval did a equally great job of fixing these two areas. Highly recommend and will work with Austin Area Plumbing again in the future.