Aurora Plumbing

Justin R.

Rudest plumber I have had. Shows up stated price was wrong that's as quoted and there is an hourly rate after the first hour. I don't recommend this group. When calling and talking to office they said/did nothing. I don't recommend places that change pricing on the spot and add fee's and hourly rates...

Kristine R.

My washing machine drain spout would spill water every time I did a load of laundry. One of their plumbers came out on 1/31 and I had to call back when I found more water on the floor under the washer recently , so Dallas came back out today to check the line. It turns out my washing machine was leaking as well and the clean out drain had a crack in it. Thanks to their 30 day guarantee the second trip was free. I really appreciate the information that Dallas provided including looking at my water heater as well as his customer service oriented demeanor. I will call them again if I have other plumbing issues.

Stella A.

What a bunch of thiefs. American Home Shield Warranty Company put a work order for my hot water tank that went on 1-7-19 and 4 sinks and 2 toilets. Chris the technician showed up at 5:40, the window was 1-6pm. His hands filthy dirty, parked on the curb, ran thru the house didnt ask wha to repair first. Repaired the guest bath sink and thought toilet, as soon as he left, the toilet would flush it self every 4 minutes. I called them the next day, nope had to call AHS for a recall. I said they need to add other requests. So, again a week later suppose to be here 1-6pm, Chris called said 7-7:30pm that is unacceptable. Who does that. SO the submitted to AHS a fictitious repair request that guess what equaled the amount of a new hot water tank. I asked for a estimate they said they couldn't do it. I said no one pays for something w/o a break down. They put TNP I asked Brandon what is that. He said a relief valve. I said no way, hot water tanks come with a relief valve, jerks, rip off artists. People need to complain and file class action law suit and contact attorney general office

Hey the Sandra that posted the dog pic, put yr real face on it as BBB has 23 complains about them, there is no way they would be amazing.

Noice after a complaint there is a excellent on, more fraud....

Jackie G.

I had previously written a bad review of this company, because we were given a second a opinion on a furnace issue that APC (specifically Kaleb) had found. After receiving a second opinion (from a friend in HVAC) we were under the impression that APC was trying to swindle us. We had been contacted on multiple occasions after my negative review by APC, and Kaleb specifically, respectfully, to make it right. He insisted on proving to us that what he had recommended was in fact true, & needed. After much reluctance on our part, and persistence on Kaleb's & the company, we finally agreed to have him come back (months later mind you - he was that insistent on proving his professionalism, knowledge, and making it right with us). Admittedly, he did prove to us that his initial recommendation was spot on. Our second opinion that we had chosen to listen to (because it was a friend), was incorrect in their assessment, and Kaleb was in fact correct. He walked us through it, very thoroughly, and i saw the problem he had detected with my own eyes.
He was so insistent on making the situation right, because it effected his work & professionalism, which is clearly something he holds in high regards. And he should.
I am impressed with Kaleb, and this company, for wanting so badly to make things right with their customers, for us, and for themselves.
I can admit when I am wrong, and I was in this instance. Kaleb handled himself with the utmost professionalism throughout this entire process, and I certainly appreciate it and respect it. I would recommend this company, and Kaleb, hands down. Thank you.

Tammy H.

Very satisfied with the service we received from Steven and APC! He replaced our hot water heater on Saturday afternoon and was very quick to respond, was very professional and tidy in his work! So thankful he replaced it late on a Saturday for us! Highly recommend APC and Steven for any plumbing needs!

Heather M.

I received several quotes to run a gas line from an existing fireplace to our stove, and to also lower the plumbing under my kitchen sink in order to replace it with a deeper one. APC Plumbing responded to my call quickly, sent Marty out to give a quote the same day, and were the most reasonably priced. A separate company said it would cost $4000 just to run a gas line, and that it would take two days to complete. That didn't even account for moving the plumbing under the sink. Those pipes better be made of gold! Marty completed the entire job in one day and cost just under $1000 to complete. He was also extremely professional, and the quality of his work was excellent. I will definitely use APC Plumbing & Heating in the future.

RJ M.

We are in the process of working on a kitchen remodel, and we wanted to have a quote for moving the pipes back by a foot. We were quoted $1200 - $1700 to move pipes and vent the roof. Guess that is not in our budget! Our second request was to have three shut-off valves installed because they were very old and dripping. It was the main shut-off to our house, and the laundry room valves. Wow, $580 later, CO2 alarms going off, a drywall mess that was not cleaned up, and customer service that was so sub par. Three shut of vales in 35 minutes and the invoice did not even have line items for labor, parts, but just the total with trip charge. Ugghh...left feeling overcharged and definitely getting a second opinion on having the kitchen pipes moved. Recommendations: Look around for other another company first to compare quotes, and customer service ratings.

Shannon G.

Highly recommend Benjamin, Carlos and Caleb - courteous, professional and did excellent work.

Benjamin and Carlos installed two new drains and sink hook-ups for our kitchen renovation. They were both exceptionally friendly, courteous and professional. They were sensitive to the fact that we were living out of the basement during the renovation with two toddlers and found a way to access the space they needed to with as little disruption to our living space as possible. They also left the area cleaner than it was upon their arrival! I would welcome both of them back with no hesitation.

Caleb installed a new vent for our range hood in record time. He was also exceptionally friendly, courteous and professional. He took the time to explain to me what he was doing and responded to my questions with honest and knowledgeable answers. Caleb worked so efficiently and discreetly that I barely knew he was here (I work from home). I would highly recommend Caleb and will use him for any future projects.

J. B.

There was fairly extensive plumbing repairs/replacement needed in a couple of sinks in the place.
Steven & Carlos showed up & gave me an immediate assessment & quote. They were able to complete this work within a couple of hours.
I admit that I do not know much about plumbing, but everything works great & it appears that they have done a good job.
When you call APC, there is always someone cordial who answers that you can speak with & set something up with.
I am pleased, again, with their service.

Paul M.

I broke my thermostat at 7:30pm and called A.P.C. They answered the phone, took my information and said they would call the next morning between 7:30-8:00 am, to let me know when they would be out. At 7:32 the next morning they called and said they would be at my house at 8:45. I asked for a ball park price and was quoted a very reasonable price. They arrived when they said they would, installed the new thermostat walked me through how to program it, oh and the ball park price was within a dollar of the actual price.
We have used this company now 3 times and I can't say enough about how fast friendly and professional they are. They say and do exactly what they say they will do.
I called a competitor after I first called them, the competitor advertising on KOA constantly with on air personality plugs, and as usual when I called they wouldn't come close to giving me a dollar amount.
I love A.P.C. Plumbing and the gentleman who has been to our house twice, named Steve, is fantastic. Call A.P.C. For your plumbing or heating/air conditioning needs!