ATR Plumbing & HVAC

Aimee M.

What a fantastic company!! Billy and Theresa are prompt, professional, and very friendly! I called this morning with an emergency need for a water heater replacement. Within one hour Theresa had gotten all necessary information and had a new water heater delivered to my business. Billy was quick behind and installed my water heater at no cost to my business, meaning we were able to conduct business as usual with customers none the wiser. They saved the day!! I will never call anyone else for my plumbing needs, if I could give them ten stars I would!!!

Renee B.

How often do you call a plumber and it's not an emergency? We woke up and entered our kitchen to find that the sewer line had backed up and spewed across out kitchen. I called ATR at 7:30 AM and had a plumber in my house within the hour. Several hours later it was fixed. The invoice was reasonable for the work done. Matt, our plumber, is pleasant and informative. He has been to our house before and we are always pleased with the service he provides. The thing about ATR is they are not looking to upsell you, they can fix your problem and give you options. They are honest when giving an estimate for service time and good at calling back.

Lisa D.

This is a wonderful company to deal with. The couple who own ATR and their employees are terrific. They have been out to my house for several things-to replace a sump pump, which was an emergency, and to rout out my drains. They do great work and are fair and honest. I can't recommend them enough and all my friends who use them feel the same way.

Kelly S.

Love this company! Billy and Louis are amazing. Teresa on the phone is wonderful. Everyone is so kind and helpful. Very knowledgeable. Teresa helped me over the phone and both men have been to my house more than once. Checked out and fixed every single thing.
Great customer service and quality work!!!
Kelly

Lisa B.

Extremely satisfied! Teresa, who answered the phone, was so nice and helpful. There were workers in my area so my timing was perfect. Billy and Louis arrived within 15 minutes of my call. Billy was pleasant and explained what they were doing, as they worked, to unfreeze the frozen washer line and drain. They fixed the problem and now I'm playing catch-up on a weeks worth of dirty laundry. Thank you ATR! Awesome work!

Michele O.

Super responsive and honest. I received 3 quotes for the plumbing work we needed done and they were BY FAR the most economical. Not to mention, Theresa and Billy were just great to deal with. Thank you so much for being honest and doing great work!

Erica D.

My husband is hugging our new water heater as I type this!!! Bill was amazing. He helped us over the phone yesterday to help contain the leaking with his great advice. When installing today he was prompt, friendly and knowledgable. Excellent job!!

David P.

Giving a shout out to ATR Plumbing & HVAC out of Ingleside. We've needed their emergency help more than our fair share and each time we get immediate assistance at a fair price. Theresa and team are a pleasure to work with!

Comic B.

Wonderful service. When we had our water heater replaced, they were professional, courteous, and did an outstanding job. They gave us an hour window for instillation and showed up right on time. Will be a forever customer!

Pam M.

I needed a plumber and got a recommendation for ATR and boy did I really luck out! Teresa is so fantastic to work with and always pleasant on the phone. She even helped me schedule appointments while vacationing with her grandkids! John and Billy did amazing work on my bathrooms.... And their prices were beyond reasonable! I will definitely be using them again!