Atlas Plumbing & Rooter

John E.

Main sewer line collapsed on our one hundred year old house. Two other plumbers/rooter services couldn't diagnose the problem. Luis came and looked around and decided to go get the camera to scope out the problem. Him and his crew worked 11+ hour days to replace the main line and a lateral line around the house. His professionalism and calm during a stressful situation was awesome. He kept me updated throughout the work of progress and any potential set backs. Highly recommend Atlas and especially Luis.

Cecile R.

The service and interaction with all Atlas employees was pleasant and efficient I didn't even need to be present. I stated the main lateral sewer needed to be replaced and I preferred trenchless. Joel showed up and performed camera viewing from roof clean out-within 48 hours he determined trenchless work was possible and I was produced a quote and I accepted (I received 6)As the project day approached, Santos the lead showed up a day prior to start to set up no parking signs- note it was a holiday and he was working! Permits in hand the job with City inspections was completed under 2 weeks, Daily cleanup by the crew was impeccable. Thanks Atlas team for making this a pleasant experience!

Sam S.

I had a super fancy square toilet installed a couple years ago and it just wasn't comfortable. I bought a new toilet online and needed someone to replace it. I called atlas and they were great. From the first phone call then follow up text messaging to confirm, communication was easy and efficient. Would recommend.

bruce z.

I, being an Architect, moved back to my hometown of San Bruno in 2019. Needed to find local SB Plumber for some work at my parent's home in 2022. Upon several recommendations, I went with Atlas Plumbing. Which I'm so pleased that I did.

Working with Joel & Atlas Plumbing was a great experience. They were very responsive, professional, hardworking and reasonable priced (per the current crazy construction high-cost boom). I would highly recommend them.

Chris G.

Showed up early to fix a leaking pipe and did great work! Nick had the job finished quickly and was very helpful and informative during the process as well - couldn't ask for a better experience!

Angus D.

We awoke one morning to find that water had leaked up from our sewer vent in the sidewalk in front of our house. I submitted a 311 request, and the SFPUC guy who came to check it out said that the vent had shifted and that we'd need to hire a private plumber to repair it. I saw from reviews that Atlas was good but expensive, so I decided I'd instead get estimates from some other well-rated SF plumbers. The first plumber ran a camera to check out the line and then gave me the hard sell, telling me I should replace the entire upper lateral ($7,200), not just the vent ($4,500). The second plumber took a quick look and quoted $3,850 to replace the vent. I ended up calling Atlas for a third opinion, and I'm glad I did: the plumber checked it out and told me that the SFPUC guy was mistaken and no repairs were needed. He said that it would run about $5K to replace the vent (more expensive than the others) but that there was really no reason to do it. So the ""expensive"" plumber ended up saving us money in the end! If something does end up needing repair later on, I will definitely be calling Atlas first...

Gabe S.

We have had amazing experiences with Atlas over the last 7 years in 2 homes we have owned. They are absolutely incredible. Honest, friendly, timely, perfect work. Thank you!

Dave M.

Scheduled appointment. They told the plumber a different time then they told me. Surprise, I was in a meeting when he showed up. He said he'd reschedule for a time we agreed to. Which is great! He never bothered.
Scheduled a second appointment. Showed up and gave an estimate but said that they don't actually do the work then. Agreed to come back at the exact same time the next day. Never showed up. When I called the office they said that plumbers don't do any scheduling. They didn't seem to care. They must have too much work and don't need to worry about helping their customers.

The left hand has no idea what the right hand is doing with these folks and I've lost literally weeks and am no closer to getting my plumbing problem solved. Once is a mistake, twice is a pattern.
Avoid.

K. P.

We have used Atlas on two separate occasions and both times received exceptional service. Neither call was for emergency service but they came out within a few hours each time. Fixed our plumbing problems quickly and efficiently. We will definitely use this company for any future plumbing issues.

Andrew K.

We've used Atlas for multiple issues over the last 5 years and every experience has been fantastic. Sergio helped us with our first job and we've asked for him by name every time since. In multiple cases we've suggested solutions and Sergio has presented options that would save us money while fixing the problem. We trust Sergio completely and that's probably the highest compliment I can give to someone who is providing a service. Unless we move to a different city or Sergio retires, he's our guy for anything plumbing related.