Atlas Plumbing & Rooter

Andrew O.

Fast service. I had a broken kitchen garbage disposal. Ron came within 1 hour of calling. He went out and bought a new gargage disposal for me. Replaced within 1 hour. He even replaced the pipes under the sink. I will definitely be using them again.

Ms. M.

My roommate called me at work and said we had a gushing tub faucet. I called 6 places, Atlas was the only one able to get someone out to me quickly who could actually fix the problem. I called around 2pm on a Friday and it was fixed by the end of the day.

Leslie L.

My shower would not turn off and there was no obvious shut off valve so i called Atlas. They were at my home in 15 minutes on a Friday night, figured out the whole problem and came up with a creative solution all within the hour. Prices were very reasonable. I cannot recommend them highly enough

Jing S.

Prior to the repair, Joel responded to all my email concerns and inquiries. On the scheduled day, Joel's team arrived earlier. They immediately went to work to systematically diagnose the problem. I thought the problem was big as I imagined. A dishonest plumber can always take advantage of this situation. But Joel's team was very honest and gave suggestions on how to fix it right and the cheapest way. No unnecessary repairs were done. He was accurate and straight to the point. No surprises on the fees. What he quoted from the start will still be the same when the job's done. By the way they are very friendly, too. If you're looking for a knowledgeable, HONEST, on-time plumber team.. go with Joel's ATLAS PLUMBING and ROOTER!

Leena P.

In my 7 years of living in the same condo, I have had plumbing problems (leaky tub, backflow in kitchen sink due to an upstairs neighbor putting things in the sink that should not go there, bathroom sink pipe bursting from draino usage) and have had pluming devices installed (sink pipe connector to refrigerator for ice-maker and filter, shut-off valves for the bathroom sink, backflow protection mechanism in the kitchen sink).

So, I have used many plumbers.

Atlas is the only one I've used on three jobs and will continue to call because:

1. They do it right
2. They figure out problems that have stumped others
3. They do the job at the estimate with no 'surprise' add on fees. If they make a mistake, they'll do the job at the estimated fee.

The only reason that I'm not giving them a 5-star is because they never show up on time even though their appointment time-frame spans an hr, e.g., 'we'll be there between 2-3' but never show up by 3pm.

brian s.

Added one more star for amazing response, quick service and on time. Atlas actually makes me feel good about my inadequate plumbing skills.

suzi m.

Great service.
Called around 2:30PM... here at 4:30.
Technician (Mark) was helpful, courteous, and quick.
$175 on higher end for a snake, but worth it for the fast, knowledgeable service plus 30 day warranty.
Would recommend and use again.

Peggy M.

My condo partner called to make an appointment to come out to do an estimate. They never returned the call.

J F.

I have had to call on Atlas Plumbing and Rooter several times for a variety of different things and my most recent issue was for water in the bottom of the dishwasher. Within 5 minutes, Atlas had the problem fixed! They are friendly, on-time, and reasonably priced and are willing to go the extra mile to help (in some cases without charge if a quick fix). THANK YOU MARK! You are awesome.

Greg T.

Atlas was professional over the phone, and showed up on time for the consultation about installing a tankless water heater.

However, the plumber who came out kept telling me about additional work that was required by ""City code."" I checked with the City Plumbing Inspection Department, and learned that none of the things he said was required by code was actually required by code, and the one shortcut he proposed taking was not allowed by code.

Perhaps Atlas is fine on a typical maintenance kind of job, but their knowledge of City regulations related to tankless water heaters did not inspire confidence, and made me wary about their business practices.