Atlas Plumbing and Mechanical

Charles B.

Joe Grilho returned today to install a part in our Reverse Osmosis system. It is functioning very well now. We utilize this system a lot. It not only supplies us with pure drinking water, we also have this system connected to the ice maker in our refrigerator.
Thank you Joe, we appreciate your expertise, efficiency, friendly customer explanations and fair pricing.
We will be in touch when future repairs become necessary.
Chuck B

Jill L.

Joe came on time, on a holiday. He promptly fixed the issue and diagnosed an additional problem. He sent his team to install a new disposal early the next morning, in order to accommodate our travel schedule that day. He was one of the most professional and considerate people I have ever worked with. I will highly recommend him and will definitely call him next time we need a plumber! Thanks so much, Joe!

Perry L.

I had a serious leak, but Atlas never returned my phone call. I had to call Able who came out early the next day. Guess they'll be getting my business in the future.

Ana A.

Our bath tub was backing up and looking for someone to provide a quick service. Atlas' response was amazing. They were prompt courteous and took care of the clogged bath tub quickly. Amazing customer service and at a reasonable price. I will definately use them again if needed.

Matt O.

My son clogged the toilet. Joe @ Atlas Plumbing responded to me quickly, gave me a reasonable quote and a same-day time-slot opportunity. I took it!

Justin arrived on time (early in fact!) and went straight to work. He was very kind and responsive to all the questions my curious 5 year old asked. It really made his day, and our day, too.

The clog turned about to be more serious than my wife or I guessed. Originally she thought it was just a toilet paper roll -- i figured it was probably more serious since 2-3 days of plunging and other simple methods didn't solve it.

He found 2 socks.. whew, we'll we're glad he pulled something out!
But then it was still clogged!

We were informed on the next steps, and given price quotes for each step.

Next step: remove toilet and see if it can be unclogged.
Justin went to work with his auger to get out what was in there, and there was definitely something in there. We could see an orange shadow but couldn't quite see what it was. All the while my 5 and 2 year old watched patiently like they were watching a movie.

After plenty of time attempting removal, it was deemed truly clogged. We'd have to get a new toilet. He asked us if we'd like him to break it open and see what's inside. Heck yeah we would! We all watched, entertained, as he cracked away and eventually revealed... a SOLID ORANGE WOODEN BALL inside! What the heck!!!


Final step: Replace with a new toilet! Justin went to the store (again), grabbed a toilet and replaced ours with a new and working one. We paid the quoted price (very reasonable!) and I'm finally happy again we have a downstairs working toilet.

Justin @ Atlas plumbing was very professional, good with the kids, and efficient with his time here. The kids had a great time watching him do his work, and overall it was a really good experience for them. It was an unexpected expense, but with Atlas and Justin, it softened the blow quite a bit.

10/10 would recommend

Jordan C.

These guys are total life savers. When Urban Design left me down $450 AND without hot water for what would've been 7-8 days, these guys came to the rescue and installed a new Hot Water heater on a Saturday morning. They were incredibly competent and friendly and I truly wish I'd called them first. They will absolutely be the first place I call with any plumbing issues in the future.

Cabelly C.

We used American Home Shield to contract a plumber to unclog our shower drain, and Atlas Plumbing and Mechanical was given the green light. Within 1.5 hours, Brian and Andrew were at our door ready to get to work. It had been raining and, without request, both took of their shoes. They immediately started working, and after some adjustments to their drain snake to fit through an old p-trap, the snake popped through the clog and te water drained. Both were polite, great mechanical skills, worked hard and fixed the drain, tested their work and cleaned up the workplace. Both were awesome, and Atlas will be given a 5 star for the work performed today. Cannot thank you enough, but now I have to go jump in the shower.

Nathan D.

We had some stoppage problems with our sewer line. Atlas made a apportionment the SAME DAY! Very reasonably priced, and had a awesome crew! Gave me some helpful tips and advice as well. Overall, I strongly recommend anyone who needs a affordable, reliable and knowledgeable plumber to consider Atlas!

John K.

Water leak in a very bad place in the attic. Joe came out (on a Saturday) I know, right! Quickly analyzed the needed repair, got to work and was finished in short order. As a retired contractor I appreciated his responsiveness with the right tools and materials to address the issue. To sweeten the deal, his pricing is reasonable. We will recommend him to all our friends (and we do this for very few contractors).

Kimberly G.

Joe installed a tankless water heater for us on an older home. He also moved the hookups for the washer/dryer from the kitchen to the basement. Both of these projects were very complex and involved due to the age of the house. Joe and his team completed the work on time and the results look and work great. Since then, I have called Joe out for other plumbing issues at other properties. He is extremely responsive, easy to reach, easy to work with, follows through, and does quality work. Joe is my first and only call for plumbing needs in Chico.