Atlas Foundation Repair

H R.

We got a quote from this company that was $10,000 higher than the competing quotes we got. $10K!! We already had a foundation report from an independent surveyor, and all that Atlas did was count the piers on the report and send us a quote for $800 per pier. They did not provide their own drawing of any proposed work, just an email stating 26 piers at $800 = $20,800. Needless to say, we did not use them. If you are considering this company, you really owe it to your pocketbook to shop around.

Angela L.

OMG!, I thought I was doing PREVENTIVE maintenance. I had no door or wall issues..NOW after $12,000 I have thoousands $ in repairs to do months later we are still at it and have not got estimates on out side repairs

Jim S.

About a year ago, we endured the foundation project from he**--the worst-case scenario: a massive tilt in our foundation, requiring the installation of supports not only beneath nearly the entire perimeter of the house exterior but all throughout the interior of our home as well. That meant jackhammering 14 deep wells through our downstairs floors. How did we pull through this catastrophe? Atlas Foundation. From the moment their estimator Buddy came to our house to examine our issue and bid on the job, I felt confident it would get done right and that he and his company would take care of us. And so they did! Bear in mind that Atlas is one of the most experienced foundation repair companies in Houston. They been there, done that for years, no matter how challenging the job. You can tell they know exactly what they are doing, every step of the way. And they care about their customers. When I told the crew leader Bonita (a professional with saintly composure and patience), that my wife and I would ride out the week's project by moving upstairs, she taped off the area with large plastic sheets so very little dust got through to our living space, even as the downstairs was piled and swirling with concrete dust from the jackhammering. Atlas was one of only two companies recommended by the independent engineer who had analyzed our sorrowful foundation, which he was skeptical could be cost-effectively fixed. But, as I have said and never tire of repeating, Atlas came through for us. I could go on and on about the quality of their work--so I will! The aftermath of the project? No new cracks in the walls, no major problems--two repairs to exterior plumbing, likey the unraveling of misalignments from years of foundation stress. Altas leveled our house back to code and even better, an outcome which no one else who had looked at our problem considered possible. The cost of the job was substantial, but clearly reasonable considering the scope of the work. If you have a foundation issue, do this: Call Atlas, and set your mind at ease.

Deno B.

When Jean Mallette first came to our house to look at the foundation, my initial thoughts of him were that he is shady and untrustworthy. My thoughts were confirmed when he did not return my email messages and phone calls to arrange for him to come back out. I ripped up his card and threw it in the trash and decided to not deal with Atlas. If he is a representation of Atlas, I don't want any dealings with them at all.

H M.

I had really hoped after all the great reviews Atlas would help us.

Why, oh why , do we need foundation repair 3 times in 10 years?

My answer is Atlas has no business doing work. They send out people that are first time on the job. I asked them about thos 2 yrs ago and thet said he was the best!

Well, the best has landed us back to reality of where they.. ...Atlas...doesnt know what they are doing.

Please take my advice and dont even consider doing business with them. I trusted them to fix my foundation and they just keep coming back and saying give me more money.

It is your choice, but trust me. Go with someone else.

Alphonso D.

I made an appointment and a representative, Jason, arrived. He briefly examined my foundation and stated that it was cracked the length of the home and could not be repaired. The explanation sounded a little unreasonable. Maybe Atlas should add a disclaimer stating they only repair partially cracked foundations. I've moved on.

Alphonso D.

Pat B.

We spent a huge amount of money to get our foundation fixed and were left with huge new cracks, uneven floors, holes in our floor, carpet cut outside the closet door, it wasn't even leveled under the carpet, and a 3 inch jacked up break in our driveway which Is a tripping hazard. (broke my elbow). They did a rush job to stay on schedule. We now need repairs to our walls , floors and driveway that will be as expensive as their foundation "repair". I would never recommend them to anyone.

Betty C.

I am an 84 year old retired teacher living alone on my retirement check. I live in Bay City, TX in an old house and the flooring started giving in. I hired Atlas to do the repairs under the house. That meant new beams and joists. I gave them 1/2 at the start of the project to pay them at the end if everything was done satisfactorily. The total cost was $19,488 for the job. We thought everything was going pretty good, in spite of the many days of rain when they couldn't get under the house. They finally "finished" up on July 26 and 27, but because they had put holes in some on the siding on the house, I gave them a check for 1/2 of what I owed, telling them they would get the rest of the money when they caulked the holes. They came back this past Monday and took care of the caulking and I paid the remainder of what I owed. Today, my daughter and I started the tearing up of the bathroom floor so we could put new flooring in that part of the house. This is when she discovered that the new joists were slapped together with 1 nail to a rotten joist. My daughter could move the new joists up and down and back and forth with 1 hand. Not a lot of support there under the toilet. I know they have my money, but I am going to do all I can to get the word out on what an awful job they did on my house and hope nobody else has to deal with the mess I have here. I've already told 1 friend who was looking for someone to do similar work what they did to me. That's 1 potential customer scared away. How I wish I had read the reviews before I hired them.

Nelly N.

I didn't get any work done by Atlas, but just had to leave a review to note how professional and honest Shelton is! We had him come by to evaluate our crawlspace under a house we just bought. He could have made up a million little things we needed to buy, services to purchase, but he did not. He was extremely honest and told us the crawlspace looked great and needed no work.

Shelton arrived right on time, was in and out super fast, and was extremely professional. We will definitely be getting in touch with Atlas for any foundation or crawlspace needs in the future!

N F.

When I made the appt. for a free estimate, I asked what the procedure was regarding Covid hygiene, as I we were compromised and we had stayed home to prevent and contact of Covid for the past 6 months. They assured me they would come with gloves, mask and booties. When the worker showed up, his mask was hanging below his nose and when I asked him to please put on booties, his attitude came through. Told me he would take his boots off....well who wants his stinky feet floating through their house. My husband then asked him to wear gloves 2ice.....the worker never responded. My husband had to ask him "please" and you could tell the guy was ticked off...he then proceeded to put the gloves on as if he was stuffing his whole body in them. Ripping them to pieces. WHAT AN ATTITUDE!!!!!!!!!!!! I should have kicked him out of my house right then and there. NO ONE comes MY house and tells me what to do! His sale was full of FLUFF. Get to the point...I'm NOT stupid! ATTITUDE ruined the deal, not to mention his lack of respect continually roaming through my house over and over touching knobs/light switches!! He suggested we get a structural Engineer out to verify what needed to be done. I said isn't that what you are supposed to tell me? He responded : "One would think so". DUH! The quote was RIDICULOUS and more than half of another reputable local family owned company we had out. #1 I found out they contract out instead of having their own team do the work....so that jacks the price up. They are also connected with another well-known Repair co. in Houston. Do your homework! Signed - NOT PLEASED!