Atlas Foundation Repair

Alphonso D.

I made an appointment and a representative, Jason, arrived. He briefly examined my foundation and stated that it was cracked the length of the home and could not be repaired. The explanation sounded a little unreasonable. Maybe Atlas should add a disclaimer stating they only repair partially cracked foundations. I've moved on.

Alphonso D.

Pat B.

We spent a huge amount of money to get our foundation fixed and were left with huge new cracks, uneven floors, holes in our floor, carpet cut outside the closet door, it wasn't even leveled under the carpet, and a 3 inch jacked up break in our driveway which Is a tripping hazard. (broke my elbow). They did a rush job to stay on schedule. We now need repairs to our walls , floors and driveway that will be as expensive as their foundation "repair". I would never recommend them to anyone.

Betty C.

I am an 84 year old retired teacher living alone on my retirement check. I live in Bay City, TX in an old house and the flooring started giving in. I hired Atlas to do the repairs under the house. That meant new beams and joists. I gave them 1/2 at the start of the project to pay them at the end if everything was done satisfactorily. The total cost was $19,488 for the job. We thought everything was going pretty good, in spite of the many days of rain when they couldn't get under the house. They finally "finished" up on July 26 and 27, but because they had put holes in some on the siding on the house, I gave them a check for 1/2 of what I owed, telling them they would get the rest of the money when they caulked the holes. They came back this past Monday and took care of the caulking and I paid the remainder of what I owed. Today, my daughter and I started the tearing up of the bathroom floor so we could put new flooring in that part of the house. This is when she discovered that the new joists were slapped together with 1 nail to a rotten joist. My daughter could move the new joists up and down and back and forth with 1 hand. Not a lot of support there under the toilet. I know they have my money, but I am going to do all I can to get the word out on what an awful job they did on my house and hope nobody else has to deal with the mess I have here. I've already told 1 friend who was looking for someone to do similar work what they did to me. That's 1 potential customer scared away. How I wish I had read the reviews before I hired them.

Nelly N.

I didn't get any work done by Atlas, but just had to leave a review to note how professional and honest Shelton is! We had him come by to evaluate our crawlspace under a house we just bought. He could have made up a million little things we needed to buy, services to purchase, but he did not. He was extremely honest and told us the crawlspace looked great and needed no work.

Shelton arrived right on time, was in and out super fast, and was extremely professional. We will definitely be getting in touch with Atlas for any foundation or crawlspace needs in the future!

N F.

When I made the appt. for a free estimate, I asked what the procedure was regarding Covid hygiene, as I we were compromised and we had stayed home to prevent and contact of Covid for the past 6 months. They assured me they would come with gloves, mask and booties. When the worker showed up, his mask was hanging below his nose and when I asked him to please put on booties, his attitude came through. Told me he would take his boots off....well who wants his stinky feet floating through their house. My husband then asked him to wear gloves 2ice.....the worker never responded. My husband had to ask him "please" and you could tell the guy was ticked off...he then proceeded to put the gloves on as if he was stuffing his whole body in them. Ripping them to pieces. WHAT AN ATTITUDE!!!!!!!!!!!! I should have kicked him out of my house right then and there. NO ONE comes MY house and tells me what to do! His sale was full of FLUFF. Get to the point...I'm NOT stupid! ATTITUDE ruined the deal, not to mention his lack of respect continually roaming through my house over and over touching knobs/light switches!! He suggested we get a structural Engineer out to verify what needed to be done. I said isn't that what you are supposed to tell me? He responded : "One would think so". DUH! The quote was RIDICULOUS and more than half of another reputable local family owned company we had out. #1 I found out they contract out instead of having their own team do the work....so that jacks the price up. They are also connected with another well-known Repair co. in Houston. Do your homework! Signed - NOT PLEASED!

Rick W.

Ram Jack is BETTER !! Concrete cylinders will NOT hold up, neither will their 'warranty'.

David J.

I don't recommend Atlas. Look elsewhere if you want a company that stands behind their work and not be overcharged. Also, they will not call you back. Their lifetime warranty is a joke. You will always be charged on work that should be covered under warranty.
Update as of Feb 4, 2020: I still have not received a call back from Atlas regarding my foundation problems. I currently have massive gaps under my home because they did not fill in with enough dirt that was removed. I have to get someone else to bring the dirt to correct their poor job. I started calling them in Oct, 2019. I have used them for 20+ years. Avoid them at all costs. They will make your house worse than it was. Horrible company and staff, including management.

Tina D.

Don't allow Atlas any where near your house. They don't stand by their work. They split all the walls in my friends house from the foundation work and won't fix I it... Run fast before you hire them RUN..

Debbie H.

I am writing this review in hopes that no one else has the issues I have been dealing with for over a year by Atlas foundation. After speaking with many foundation contractors to correct my foundation issues,I finally decided on Atlas Foundation - what a mistake!
I hired atlas foundation to fix my foundation and replace the plumbing under the house...what a mistake!after they finished the original job, i had to call them back for warranty work and that is when the over a year long nightmare started..they put poly to supposedly fix the problem and it only caused more problems..it has literally split my one story part of my house from the 2 story part of the house! i paid them over 30,000 plus and additional 26,000 to a contractor to replace walls, carpet, tile etc, and now the house is in worse shape then before they started. i am a widow on a fixed income so coming up with more money to fix this disaster is not to likely...i have now contacted another foundation company, du-west foundation, ( I spoke with Jim Dutton 713-476-7156 )who tells me that the work was not done properly, that the piers are to far apart,that poly never should have been used on a house, and that it would cost me
101,774.00 to completely redo just the foundation work, not to mention all the interior work that now has to be done as the walls are now cracked worse than before, atlas tore up my carpeting recutting new holes in the floors, all my new tile is now broken and will have to be replaced, etc.. he said i would do better tearing down the first story completely and just building a new first floor from the ground up.
i cannot believe that a company can do all this damage to a persons house and just walk away....Atlas also told me that if i wanted them to do anything, i would have to sign my lifetime warranty away before they would do anything...after months of threats from them, i finally signed the release and they paid me a pittance and i believe they knew all along how bad off my house was...i felt that i had to sign or get nothing all....
i have dates of all the times they came back out to work on the foundation under the warranty, lots of photos of everything they did from day one and how it increasingly got worse...for example...you can stand in my kitchen doorway and look thru a separation of over 2 inches into another room in my house...i have had to put foam in the separation on the outside of my house to keep my air conditioning or heating from just flowing outside...when i say it is bad, you have to see it to believe it! the wall in one of the rooms is completely separated at the top and bottom and the wall is literally laying on the second story room!
I am a widow on a fixed income and I feel that they totally took advantage of me. You cannot sue them as per their contract, you have to go to arbitration and I was told by numerous attorneys that it could cost me upward of 35,000 to take them to arbitration...I do not have that type of funding to do that....I would hate for this to happen to anyone else! I do not know how a company can do this much damage to someone's house and not be accountable for it!
Buyer beware!

Ngoc N.

I recently bought a house in missourri and the seller gave us a copy that the house was done by atlas in 2018 with lifetime guarantee and transferable . When we called Atlas they told me the guarantee is void because the transfer should be done within 90 days from the purchase date. This is ridiculous because a house is not going to move Anywhere the guarantee of the work is for the house not the owner . We have a house I. Dickinson and when we bought it the transferred was easy and no fee required. If you need a foundation use Du west don't use Atlas. This company need to be reported to Bb