Atlantis Plumbing

Vanessa E.

Great experience!! I called because I came home to a flooded hallway bathroom- they were able to come the next day John was fantastic- worked with my schedule within the arrival window. All the necessary repairs were done efficiently and professionally!! Thank you!!!

Myrna E.

Atlantis Plumbing are the best - so glad to have found them. I wish I could give them 6 stars! Their scheduling personnel are professional and efficient. Their technicians are personable, very knowledgeable, and careful to clean up after service. We have used them twice this month, once for a clogged kitchen drain (Blake) and then for a burst pipe in the ceiling (Cody). Then we called them to check if our tankless water heater was leaking on a Sunday because of puddle in garage (by this time we were paranoid) and the tech asked when we had it serviced last. We had never had it serviced because the plumbers that installed it never told us that it needed annual service! So now they are coming back this week to service it and set us up for annual service visits--and they did not even charge for the trip on Sunday. They are honest and reliable and explain how they are fixing your problem and what caused it. Their prices are very reasonable compared to what some of the other companies have charged us and only provided shoddy work which we had to have re-done in some cases.

John H.

Scheduled between 12pm - 2pm. He showed up 4:30pm. It could happen, but the girls who answered my calls were worse than that. I called at 1pm, 2pm, and 3pm...they are unpleasant to talk to and not worth of my time. They don't take any responsibility, but offer to reschedule or cancel after hours of waiting. I turned him away and called another plumber. Stay away from them. Bunch of...

Haylee H.

I am very happy I called Atlantis. They were able to help me locate and read my water meter and determine that my high water bill was due to a running toliet. John Massey, the service plumber who rebuilt my toliet and also replaced my garbage disposal was timely, efficient, and very informative. I will not hestitate to use this company, or John's services, again in the future.

Tom E.

Decided to use Atlantis because they could get out to our location quicker than others and we needed our kitchen sink to drain. Guy who came out initially used an electric snake. After a short time he said he thought we may have roots in the line and decided to look at where the septic tank was. Said we should probable have the septic tank serviced and gave me a card of someone he said we could use. Then he tried snaking the line again. Still no luck at which point he decided to look at the pipes under the house. At this point he said he thought that the buildup was so great and the pipes were so full that all the pipes from the sink to the septic needed to be replaced. Estimated cost $1600-$1800. Paid him for his efforts even though nothing was fixed and decided to get a second opinion. Second opinion came out and took a look at the situation and determined that the best way to snake the line was actually through the vent on the roof. Just then it started to rain so it wasn't safe for him to get up there. The next day I got my own snake and proceeded to clear the line by hand snaking it from the vent on the roof as the other company suggested. It has been two months and we have not had any issues since. I feel bad that I didn't use the other plumber who was obviously more qualified and honest but if I ever have issues in the future I'll certainly call them and not Atlantis. Glad I got the second opinion as it saved me a lot of money!

George V.

Quick response and friendly service! Tim and Josh provided service for a water leak in my downstairs bathroom. I made the service call on Friday night and they came to my house on Saturday morning. The diagnosis was quick and repairs completed within a couple hours. I am glad I called Atlantis.

P W.

Had water line leak between meter and house, called Atlantis Plumbing and they had a company plumber from the Dallas office out to my home in about 1 hour, yes one hour! He isolated the leak within minutes and had it repaired and functioning within 2.5 hours. This plumber had his act together. Since I was in a hurry, I did some of the digging to speed things up and for this he gave me a small discount on the bill, without me even asking. The plumber was 100 % professional and his technical skills outstanding. I highly recommend Atlantis Plumbing based on this service call. I give them 5 stars. I know I show up as being from Pittsboro, NC. however, I also have a home in Villa Rica, GA., which is where the plumbing repairs were done.

KJ S.

I called Atlantis because my garbage disposal was acting up late on a Friday night. They answered the phone and came out on a Saturday morning to fix it. John Massey was prompt, kept me informed of everything that was going on, and gave me information about how to fix it myself next time it messes up. I highly recommend Atlantis plumbing!

Tia B.

Recently had a repipe job done - full house and line from street to house. Did three quotes and not only did Atlantis come in most competitive, but they also took to the time to point out other items that would be meaningful for my repair. I worked with Jackie who was really great. Never spoke over my head and answered all of my questions. Outside of being cost effective, I found them very comprehensive in their assessment, professional, solid work result and personable. I will for sure be calling them for future jobs.

Jessica c.

Bryan repaired a leaking pipe in the basement. He provided GREAT service. He took the time to walk me through the options, and was through in working through a solution. He was very knowledgeable and completed the job quickly and cleanly. I highly recommend Bryan and Atlantis overall. This is the second time we have used them and have been very happy with their service. In addition, this was done in one day. I called them in the morning and the job was completed that day. Great and speedy service!