Atlanta Star Plumbing

Laura K.

Britt was great! He communicated well regarding my appointment, easily repaired the faucet and answered all of my questions. Britt is thorough and professional. Highly recommend calling them when you need a plumber!

Elaine H.

Excellent service from appointment making to completion of work. Adrian, Leon and Shaun were friendly, knowledgeable, practice great Covid precautions and did quality work. Showed up on time, checked their work and cleaned up before leaving.

Braden T.

Ok -Went in for an Interview with these Folks the other day.First of all it was Spring Street or as listed on here as New McEver Rd?I Interviewed at The unmentioned one on Spring street in Marietta.They were listed as under CertiTemp INC.This was Very Misleading and it was never mentioned in the interview process.What was mentioned was the driving motive of the business which was the """"UP SALE""""! and commissions were set as part of the technicians wages,thus an incentive to push them ,as an Enzyme trivial additive! I asked a question regarding the installation of the immediate/tankless hot water heaters,Whether an associated Electrical company or NEC qualified affiliate inspected or oversaw the installation?I was met with """"No you do all that"""",as a Plumbing technician.........This is not standard practice and is both risky and dangerous for the property owner if electrical connections/taps or dedicated circuits are introduced by NON QUALIFIED PERSONNEL PERIOD! A Plumber is NOT an Electrician! your insurance carrier will agree!BEWARE of these guys! And btw their BBB rating was thrown around as a trophy which actually is not a true nor real exhibition of the business practices of the company that paid for the rating.I wouldn't trust these folks to change out a garden hose!

Shari A.

Paid $69.00 to find out NOTHING about my plumbing problem....Britt looked under my counter and then told me it would cost $141 to pull my dishwasher away from the wall and then would cost me additional money to find the leak....that didn't even cover the cost of repairs. I know they've been in business a long time, but I was VERY VERY VERY disappointed. Will not call them again.

Jeff J.

Contacted Atlanta Star Plumbing to replace my broken garbage disposal; and I would highly recommend Britt and his team, service was fast, friendly, and ON TIME. If your in the Metro area I'd highly recommend the team at Atlanta Star Plumbing... Great to have a company in the area that understands Customer Service and the importance of continuing training; as during my service there was a apprentice learning high skill sets in a trade while delivering superior customer service...

Febby F.

Dispatching is an obstacle that cannot be endured. Their communication skills were so challenging that I asked for the owner to call me with an explanation and/or an apology. It has been three business days of silence. Use at your own peril. Day one -- I waited for Atlanta Star to call back and schedule my appointment Day two -- the first agent called and scheduled my appointment at noon. -- the second agent called 30 minutes later to schedule same service call unaware of the first call. They had given my noon appointment away. She would """"fix"""" that. -- at 12: 30 PM (30 minutes after the noon appt time), no plumber had arrived. I called for an update. They would research it and call me back. -- at 12:44 PM (44 minutes after the noon appt times), someone finally hit the """"dispatch"""" button because a dispatch text appeared on my mobile phone. No one never called me back. -- I waited another 30 minutes before the plumber arrived. What a colossal waste of my time and patience over the course of two business days. Only bright spot was the plumber who did fix the problem and acted professionally.

Vince A.

Shuan has been nothing but amazing since we moved into our home two weeks ago. Our seller cut some corners on some plumbing in our home and we've had two other issues arise where we've been replied to immediately and had Shuan out that same day. Everything has been fixed quickly and efficiently and the source of every issues has been found. So grateful for this company and look forward to continuing to use them for years to come.

L M.

Very disappointing experience with Atlanta Star Plumbing. In short, a new garbage disposal and EXACTLY 75 minutes of plumbing work ended up costing me $902. Their price model is """"fixed price"""" by the job, they refer to a book and the book spits out a price based on worst possible scenarios. $558 for a new 1/2 HP Badger disposal and $325 to """"reconfigure"""" the plumbing (which was really just shortening two or three pipes) and a $69 Service Charge. There weren't even any additional parts required, just shortened a few pipes. I would highly recommend looking elsewhere for a plumber, this was a $500 job tops.

Elise F.

Returned my call promptly to schedule for estimate for Re-pipe of a house, BUT the charge would be $69.00 !!!! Most local company that are competing for such a big project do not even charge to come out, and even if the few do charge it is not more than $39.00 This is a pick season for plumber, so I suggest to all homeowner not to rush in hiring plumber before you find a company who wants your business for long term with reasonable price.

J N.

Recently I need to find a new plumber to help out my mother-in-law. I reviewed a list of plumbers with their rating and I called Atlanta Star Plumbing on Saturday, yes Saturday. A gentleman by the name of Britt Pereira answered!!!! He is the owner and what a pleasure to talk with him. I informed him that my mother-in-law lived in a condo and her dishwasher was broken. Stop for a moment and I need to step back. I have purchased a new dishwasher from Home Depot and it was delivered about 150 minutes late and the delivery/installers could not attach the new DW due to the age of our condo. So I had another plumbing company come out to add the connector and the guy wanted hundreds of dollars so we let him go. Home Depot charged us about $100 for installation and removal of the old washer that I got credited after the awesome Mr. Britt Pereira completed his professional work which included adding the new connection and he EVEN installed the new dishwasher and removed the old washer as part of his job. We saved a lot of money and the service was EXCEPTIONALLY and he is a true gentleman! We were so blessed to connect with him and he is our only plumber for my mother-in-law and my family. Thank you Mr. Pereira!!!!