Atlanta Star Plumbing

Larlon H.

Britt came today to look at, and then replace, the garbage disposal in our condo. He was able to identify the issue quickly, and returned within a reasonable time to replace it after getting a replacement. During the time he was replacing the disposal, he was pleasant to talk to, without any of the awkwardness I've come to associate with having things fixed in my home. In addition to that, he was very clean both generally and while making the repairs. I've come to expect having to vacuum and mop after having a repair or delivery, but there was no dirt tracked in or mess made! I can't comment on price, as my landlord is paying for the repair, but in terms of service alone, I will definitely be contacting Atlanta Star Plumbing for any future needs.

Mrs Jackson

Paid $69.00 to find out NOTHING about my plumbing problem....Britt looked under my counter and then told me it would cost $141 to pull my dishwasher away from the wall and then would cost me additional money to find the leak....that didn't even cover the cost of repairs. I know they've been in business a long time, but I was VERY VERY VERY disappointed. Will not call them again.

Traycita P.

Britt and his team are great plumbers and I have used them for several jobs. Recently though their pricing seems to be getting out of whack. I had them come out for a slow drain issue and their tech spent roughly 40 minutes total on the job and charged me $400. There were no parts involved. $300 was charged to run an auger which is a glorified snake for a total of 4 minutes and a $99 dollar service charge. Seems very unreasonable.

Jamie W.

Very disappointing experience with Atlanta Star Plumbing. In short, a new garbage disposal and EXACTLY 75 minutes of plumbing work ended up costing me $902. Their price model is """"fixed price"""" by the job, they refer to a book and the book spits out a price based on worst possible scenarios. $558 for a new 1/2 HP Badger disposal and $325 to """"reconfigure"""" the plumbing (which was really just shortening two or three pipes) and a $69 Service Charge. There weren't even any additional parts required, just shortened a few pipes. I would highly recommend looking elsewhere for a plumber, this was a $500 job tops.

David L.

Returned my call promptly to schedule for estimate for Re-pipe of a house, BUT the charge would be $69.00 !!!! Most local company that are competing for such a big project do not even charge to come out, and even if the few do charge it is not more than $39.00 This is a pick season for plumber, so I suggest to all homeowner not to rush in hiring plumber before you find a company who wants your business for long term with reasonable price.

Rick S.

Quoted my mother a price of $800 to replace her kitchen disposal. What the actual hell???

Oni B.

Recently I need to find a new plumber to help out my mother-in-law. I reviewed a list of plumbers with their rating and I called Atlanta Star Plumbing on Saturday, yes Saturday. A gentleman by the name of Britt Pereira answered!!!! He is the owner and what a pleasure to talk with him. I informed him that my mother-in-law lived in a condo and her dishwasher was broken. Stop for a moment and I need to step back. I have purchased a new dishwasher from Home Depot and it was delivered about 150 minutes late and the delivery/installers could not attach the new DW due to the age of our condo. So I had another plumbing company come out to add the connector and the guy wanted hundreds of dollars so we let him go. Home Depot charged us about $100 for installation and removal of the old washer that I got credited after the awesome Mr. Britt Pereira completed his professional work which included adding the new connection and he EVEN installed the new dishwasher and removed the old washer as part of his job. We saved a lot of money and the service was EXCEPTIONALLY and he is a true gentleman! We were so blessed to connect with him and he is our only plumber for my mother-in-law and my family. Thank you Mr. Pereira!!!!

Autumn S.

Excellent service from appointment making to completion of work. Adrian, Leon and Shaun were friendly, knowledgeable, practice great Covid precautions and did quality work. Showed up on time, checked their work and cleaned up before leaving.

Mark J.

Dispatching is an obstacle that cannot be endured. Their communication skills were so challenging that I asked for the owner to call me with an explanation and/or an apology. It has been three business days of silence. Use at your own peril. Day one -- I waited for Atlanta Star to call back and schedule my appointment Day two -- the first agent called and scheduled my appointment at noon. -- the second agent called 30 minutes later to schedule same service call unaware of the first call. They had given my noon appointment away. She would """"fix"""" that. -- at 12: 30 PM (30 minutes after the noon appt time), no plumber had arrived. I called for an update. They would research it and call me back. -- at 12:44 PM (44 minutes after the noon appt times), someone finally hit the """"dispatch"""" button because a dispatch text appeared on my mobile phone. No one never called me back. -- I waited another 30 minutes before the plumber arrived. What a colossal waste of my time and patience over the course of two business days. Only bright spot was the plumber who did fix the problem and acted professionally.

John I.

Britt was great! He communicated well regarding my appointment, easily repaired the faucet and answered all of my questions. Britt is thorough and professional. Highly recommend calling them when you need a plumber!