Atech Plumbing

Stephanie H.

I was connected to Joe with Atech Plumbing through a mutual friend after the Texas Snowpacalypse in 2021 when my tankless water heater started gushing water any time I turned on the water in my house. My third son was born literally the day before and I was in tears from exhaustion after having no power, no water, a new-born, and then, no hot water. Joe ran a master's class in how to treat a customer who had nothing left to give. He talked me off the ledge and assured me that he would get me a new water heater from his next shipment that he was slated to receive. Joe was extra communicative during this time as we (as a community) dealt with the aftermath of the storm. I was even able to get my neighbor down the street hooked up as they were in a similar situation. Once the technicians arrived, they took care of both of our houses with in an hour or two. The technician even took the time to show me how to prevent ice damage from taking our water heater out in the future. Thank you Joe and your team. That was best hot shower I had in long time.

Becky G.

On the morning of July 2, our bathroom water faucet was running in a steady stream even when the faucet was turned off and the valve under the sink was turned off. There was no way to stop the flow. We needed a plumber as quickly as we could get one. We called numerous companies with no response or we were told it would be after the holiday before anyone could come out. Then we called Altech Plumbing and was greeted by a friendly voice of a real person who told us she would schedule someone to come out the same day. She sent an email and a phone call with the time; between 1 and 5. By 10:30 a technician who was already in the area was knocking on the door to fix our problem. He was pleasant and knowledgeable. A trip to the truck for replacement parts and a turn of the wrench, all turned out well, good as new. We highly recommend this company!!!! Call Altech first, you'll be glad you did.

Cynthia V.

A bit expensive but they responded quickly. Did what they said they would, and the replacement water softener was well installed. I called them at 10 AM about a broken softener; they came with a replacement, and they were done by 2:30 that day.

April A.

Needed plumbing service for a half-bath to full bath conversion and came across Atech (Joe). Service has remained excellent since initial consults and through plan drawing and remodeling.

We hit a bit of a delay with permitting, but I expect that to be resolved in short order.

All in all, Joe, Amanda, Jack and the rest of the team have been great--they offered great service at decent price, and patiently worked with me (the howeowner and "contractor") through the project.

Highly recommended.

Fay G.

Ive use them before when I needed a water softener for our new home in Pflugerville. They did such a good job that they ended up installing water softeners for my friends and family members.

This weekend, I noticed that my water heater was leaking. I called Joe and he told me he can send someone first thing Monday and take care of it for me. Thankfully it was still under warranty. Labor fee was pretty fair and competitive.

Atech got there as promised, Monday morning. Nick was our tech and he did a great work, clean job and was very friendly/professional.

Will definitely keep using them for our plumbing needs.
Thanks!!!!
-Paul

Rindy S.

I had a damp spot in the ceiling and contacted atech via yelp. I received an immediate quote -maund was able to schedule the repair next day. The technician who came onsite(nick) was courteous, knowledgeable and efficient. He diagnosed the root cause(leak from bathtub drain) within 10 minutes and fixed the leak. I'd use them again for other plumbing issues!

Bridgett M.

My pipes froze over in the coldsnap and they were the the only ones picking up the phone. Even though they couldn't dispatch right away, they took the time to walk me through what I could do and try to protect my house until they could come out to help in person.

Carol W.

We were in need of a good plumber so I ask our neighbor if he had used anyone recently that he was pleased with and he recommended Joe Arce, owner of Atech Plumbing. I called him and told him what we were experiencing with our shower drain. He came out personally, diagnosed the problem, and drew a diagram to show me what was going on. The drain had been improperly plumbed during the building of our home which was causing problems. Joe ran a leak test for us to ensure the integrity of the P trap and mud bed. We were planning on re-tiling the shower so decided to get it all done together. Joe and our tile contractor coordinated the job and it turned out perfect! Now we have a shower with new tile and a properly plumbed drain! We will continue using Joe whenever we have a plumbing problem and highly recommend him and his company to everyone. He is very good at what he does and is very personable and takes the time to thoroughly diagnose the problem...all at a reasonable cost

Eric I.

Joe was a pleasure to speak to. I needed a plumber ASAP or so I thought. I spoke to Joe over the phone and he explained everything to me. It turned out I didn't need a plumber after-all but he was still willing to talk me through everything and even offered to continue to consult even though I didn't need to hire him. Very professional!! Next time I have a plumbing issue I know who to call.

Steven E.

Quick response. First available service; most were at least 1day to 1-week our. Replaced water heater at a fair price. Freely advised me about a leaky toilet. No problems. Polite. Mask. Efficient.