At Your Service Plumbing

Leo B.

Mike just left our house after fixing an outside leaking faucet and two running toilets. He explained his findings in detail and gave us a few choices to fix the problems. He was personable and easy to feel comfortable with; conversation during his work was enlightening and delightful!

Would recommend the company to others because of Mike. Our problems seem to be fixed; like anything else, time will tell.

Thanks Mike!

Liz D.

We just had At Your Service Plumbing come out on Wednesday (called them on Monday afternoon and Wednesday morning was their first availability, which was fine with us). They were awesome! I looked them up on BBB and read reviews online and decided on going with them after searching for recommendations in my neighborhood Facebook group. We had water leaking from our second floor down through the ceiling of our first floor. We had opened up an insurance claim (with a $2,500 deductible!) thinking they'd have to put holes in our ceilings/walls/flooring and that it would be a big mess. Mike was the guy who came out and he was awesome. He took his time, was honest, and found the problem within about 30 minutes. Our bill was less than $200. And he fixed my leaky bathroom sink for free. Way better than we had hoped. They were on time and gave a phone call prior to arriving as well as a text which included a photo of the technician so we knew who to expect at our front door. Today we received a handwritten thank you card from Mike and he said he'll also follow up with us later this week. Great customer service. Highly recommended.

Richard T.

Had a power assisted toilet spring a leak Tuesday night wasn't able to be seen until Thursday. Individual who showed up was courteous and professional but didn't seem very knowledgeable in how to replace the part. It was determined that they had the part in Lacy but could not install it until early to mid NEXT week. I have 3 teenagers and only 1 downstairs toilet. I was quoted 284.00 for parts and labor. Seemed very steep for a gasket and bolts. I told him I couldn't wait and would call someone else. I was charged 65$ for the visit. I felt that should of been waived since they couldn't help me till next week! I called Beacon plumbing. They had someone out in 2 hours. The job took 20 minutes. The plumber knew exactly what to do and had the part in his truck! I was charged only $199. Next time Beacon!

Patrick T.

Good experience with Mike. My concern is about the air gap hole in my &4k Quartz counter top, which Mike insisted had to be. There is a &99.00 disposal unit which the air gap plugs into---no holes and about a $120.00 savings for the homeowner. L
Keep up to date!

Britney W.

My wife and I had a great experience with Dan! We just bought a house and needed to get things up to code. He was extremely thorough and explained everything he recommended in detail, he physically showed us the items he recommended, explained the repair and took pictures of the plumbing in the crawl space. Very impressed with his work ethic and overall positive attitude. We ended up purchasing the diamond club to protect our investment. When the repairs were all said and done we felt confident in quality of work and will use this company for our future plumbing needs! We don't mind paying a little more to know the job is done right, and the customer service is exceptional.

K M.

I have had nothing but good experiences!. Quick, professional, courteous. Competitive prices and itemized quotes. Explanations and options. They alway call ahead to let me know they're on their way. They are so careful and neat while they're here. I am especially appreciative how they worked me in, for 2 different emergencies this Winter. I was so sick, and they just handled it. Thank you! We recommend you, and will be using you again!

Mary M.

After scheduling an appointment, I received a reminder phone call the day before the actual appointment. I also received phone notification that the plumber was en route approximately 20 minutes before he arrived. Mike gave me estimates for shut-off valve replacements in all the sink faucets and toilets, moving the gas line for the range, and installing a main shut off valve for the entire house. He did a very thorough job including checking the crawl space under the house, checking the size of the gas meter, and checking the instant hot water unit before writing up the estimate. No actual work was done at the time of this visit due to the size of the work involved. Mike discussed options with me, made suggestions, and answered all my questions.

Sandra D.

We have a plumbing emergency. No, the house will not turn into a submarine because we had to turn the water off in the problem bathroom located upstairs. I am disabled and my bedroom is also upstairs as my elderly mom has the only one downstairs. My mother has been a loyal, Diamond club customer for years. We use your services about twice per year on average. Never called to request emergency service until today and we were not even expecting to have anyone come out on a Sunday. No availability until this Thursday. Verrrrrrry disappointed with you folks!

Priscilla M.

Mike arrived right on time. Did the plumbing jobs quickly and efficiently. Very professional and informational. Helped us with information on the appliance repair co. we need work done from also. Would use this company for any plumbing need in the future.

J M.

The professionals from At Your Service Plumbing just left. They did an outstanding job as usual! (We have had them work on the plumbing in our home several times over the years we have lived here- ours is an older home and we have a large family). They showed up on time, used booties and a mat to keep things clean (which I really appreciate as I have to keep the home spotless to show it), they reviewed the things that needed fixing, gave us all the options on how they could fix it and then completed the work quickly and with excellence. They were very polite and hardworking and gave great attention to detail. We have used their services before and will definitely use them again. I even called a girlfriend who needs a plumber and told her to call this company.:)