At-Ease Plumbing

Robin M.

Great experience with At-Ease Plumbing! I found them here on Yelp and decided to give them a call based on other positive reviews. They were quick to respond, were easy to communicate with electronically thru the app and text (everywhere else required you call to schedule an appointment) and was available to come check out my plumbing issue the very next day. He was able to diagnose my problem (a stoppage in the line) and clear it quickly. He also gave us tips on preventing and/or managing other plumbing problems. I would recommend them and would also not hesitate to call them again.

Adrian G.

These guys were great. Diagnosed the issue and handled it promptly. Would definitely recommend their service.

Mo J.

I can't say enough good things about At Ease Plumbing service. I had a leak in front of my house on 4/09/19 and It was a leak that I had another Plumbing company fix a year ago. I had called few other Plumbing services not only they had expensive show at site prices, but they also charged 15 min increments. The biggest issue I had was that everyone I called could not start ranging from few day till a week later. I was relieved when I called At Ease Plumbing. Randy the owner answered the phone and explained that he had a flat fee and could be out by the afternoon. He showed on time , figured out the problem and had it fixed within couple of hours. Unlike the previous plumber who's poor quality work ended up an another leak, Randy (owner of At- Ease Plumbing) added couple of other parts so that hopefully this would be a long term fix. Overall I found At-Ease Plumbing to be professional, knowledgeable and reasonable . I will definitely use them again and highly recommend them.

Lavern V.

They responded super fast and came to diagnose what I thought was a leak. I had no idea about thermal expansion something or other but he explained that the sound I was hearing in the ceiling was from that (a tapping sound). It hadn't occurred to me that the spot on the ceiling was from an old leak and the previous paint job wasn't covered with kilz. Andy put me "at ease" and he mentioned I could cover the spot myself. I had to be sure so he cut the hole in the ceiling just to make sure. Long story short-no leaks. Just a hole....Thanks so much.

Anthony S.

Had a great experience with At-Ease. Started a bathroom remodel in an older home and had some issues with old water valve line under the sinks. They gave us by far the best quote, could be there quickly and handled it great. He was in an out pretty quick and the changes made an old system look brand new. I will definitely use them again if we have any issues in the future!

Jason V.

Very impressed with the urgency, professionalism, and overall work of this team. I cannot say enough about them and would highly recommend them to anyone who needs some plumbing work done (large or small).

Tim B.

A long-time questionable toilet flange decided to give up the ghost. We had several plumbers come out to give quotes An-Ease was very competitive on price but what won my wife over what how professional and helpful they were. She said they didn't talk down to her when they were over giving the estimate. They were there the next morning and got the job knocked out quickly. Very courteous and willing to answer any questions I might have. Job was well done and everything left in a clean state. I would recommend them to friends.

Jacob H.

Stay away! You have been warned. A technician showed up and gave a quote of $385 to clear out a drain. I immediately called the office due to the crazy high price. I was told the tech had been there for over an hour already. Confirmed with my wife that he had been there for maybe 15 minutes. After arguing about the price, they lowered it to $325, well above the average for Dallas. (According to Angie's List) I went with them because they had same day availability and many other companies did not. Makes sense why they had availability after dealing with the guy in the office on the whole matter.

Jenny O.

Came on time, finished fixing the pipe super fast, the price was very fair and the plumber was very nice to both the kid in the house and the goofy dog.

Paul L.

As indicated by another review, they severely overcharge for service and prey on the people of the community. After calling for help with a water heater that wasn't heating, he wouldn't tell me the price or attempt a diagnosis and said he could come out the next day. When he did, he didn't even bring a tool bag or voltmeter with him, looked at the exterior of the water heater and the plumbing, then told me what the problem was and the charges. $575 to replace all the heating elements and thermostats, whether they were bad or not, or $1500 for new water heater! Otherwise, it was $69 for the less than 2 minutes that he was there. I mentioned that this was a racket and not right, and he called me an A-hole many times. After we bickered, I asked him to please fill out the invoice without using his mouth and left him at his truck. He came to the door with the invoice, jams it at me and says there's no charge, then proceeds to babble about how right he was and bad mouth me, not allowing me to interject and speaking louder when I tried to talk. I shake my fist at him in the way that Fred Sanford on Sanford and Sons does when he was talking to Lamont, or how Jackie Gleason did when he said "To the moon, Alice", not threatening, but in a mock way of wanting to tell someone you are tired of their filibustering or their childish attitude, but I made no movement or gesture toward him. Immediately, he rushes at me, putting his face into mine, bumping my forehead in the process and pushing me back into the door, screaming many times "Do it, do it!" I look at this lunatic and instead tell him I was calling the police. At the moment I said this, he began his mouth again, stating that he would make up lies telling the police that I attacked him and threatened him. I cut him short when I pointed to my porch camera and told him we will let the police decide, at which point he stopped all the BS and became sheepishly kind and quiet, and left. After he left, two neighbors came over and asked what happened, and said they saw most of what happened. You can see it and hear most of what happened because my camera activates on motion. Even better, I called another plumber and he agreed that these people didn't handle the problem well and were likely crooks. He showed me where to get an upper heating element for $9.00 on Amazon and a $4 wrench to remove it, and told me basically how to change it myself in less than 5 minutes without draining the tank. I found a Youtube video that helped and this fixed my problem, simple! Just don't use these people. They are typical of dishonest repairman, with inflated prices and preying on poor people with appliance problems so they can pad their pockets. Most women, my ex-wife included, were likely to give 5 stars just for showing up and they are not technically inclined. But, any man who has the aptitude for this can see quite readily that they are no friend of the community, but a parasite on it. They are so blatant and clueless about it that they don't even bring in tools, don't check anything on the unit to determine the failed parts, would never consider offering free advice to help someone, but are able to spout off exorbitant prices to help or nick you for $69 just for being there 2 minutes! I see now why he wouldn't provide any quote or idea of cost on the phone. I now have no question in my mind why they chose $69 as the price for the service charge, because it's a big screw job! Stay away! There's many better and friendlier plumbers who don't look at you as a target or to take advantage of a situation! Their response to reviews are to attack and make up stories to cover their dishonest behavior, not to speak any truth. Not good people!