Aspen Mountain Plumbing

Austin Q.

called to find a leak going to my shop. the technician was awesome. Very professional and upfront. unfortunately I was informed the going rate from Aspen was $700/hour. it was going to be $1,000 to find the leak and $700 to change 3 3/4"" gate valves. They used to be so good. Reasonable prices and great work. Looks like those days are over.

Cheryl F.

Called them to snake our sewer, needless to say sticker shock when time to pay, over a grand. They are raping people with their prices. Would not recommend them to anyone. Over 3 times higher than any other plumber in town. Then sent only one plumber to do the job of 2. My husband ended out helping, where is his check? Save your time and money and call anybody other than them!

Jill G.

The company was professional and helpful in answering some unknowns, and logically deducing likely issues at initial call out and estimate.

The technician adjusted our clean out drain of the exterior to bellow our siding for easier access.

I also appreciated the picture notification of who would be showing up to my door.

Nick B.

Called for a rental property. They were able to fix it the same day.

Shawna M.

Just like others have mentioned, although the business says that they don't bid to be the lowest bidder, $4300 to replace a water heater is absolutely astronomical. I absolutely would start your quote process with other companies before contacting these guys. They are out to ring people dry by pile driving their pocket books into the ground. Replacing the water heater is maybe 2 hours of work. Plus supplies. Get real. Don't have them out to give you a quote either because they charge you for that. Then tell you that they'll credit you the amount for the quote if you use their services. I found a business that charged me a $125 an hour to install my water heater. The water heater itself cost me $800. They even replaced my gas valve. So it cost me about a 1000 bucks.

Ballsius S.

We called because our shower was draining slowly. I assumed it was a problem easily solved by a quick snaking. Turned out to be a pipe crippling series of tree roots. While I was at work, the plumber pressured my wife into signing a contract to dig a trench, replace the pipe, and line the pipe... before doing an inspection. The contract was for pipe lining ($7000) and ""trench up to 100ft"" x2 ($18,000). The operator hit the main and broke the lines of two neighbors in digging what was a 19ft trench. They spent 3 days digging and 2 days trimming pipe seals to fit the main, because they didn't have the right size in stock. Their lining machine was down, so that wasn't done. Thankfully that $7k was removed from the bill. For the 20ft trench, the full $18k was charged. When I called to question why we were being charged the price of a 200ft trench when this one was 10% of that, the owner of Aspen met me with immediate hostility and repeated ""I'll see you in court!"". After all of this, we are still showering in standing water. Don't sign contracts before inspections.

Sandy B.

I have used them in the past and had no issues. This time I was informed up front that there would be a $49 callout fee if I declined their services after they came to the house. I thought, why would I decline their services after they came to my house? My drain needs snaked, they snake drains!
They've done it before and charged less than $200. So this guy comes to my house, calls me (I was out because he was late) , and starts listing off prices starting with $650 for a basic drain clean!! I said no thanks then got a text reminding me to call and pay $49. I called to complain that the price they quoted was absurd and was told Lance would call me to discuss it. Two days went by and I called back and was told Lance had been informed and declined to contact me. What sort of way is that to do business?
Well after me complaining again that I was being extorted, they dropped the $49, for which I am grateful. I guess that's what the solitary star is for.

In the intervening two days I called A&G plumbing in the morning, they came on time that afternoon, snaked the drain, and charged me $180. It took an hour.

I appreciate dropping the $49 after I called and complained several times, but the damage is done and Aspen Mountain plumbing have already shown themselves to be untrustworthy scam artists.

Your customers don't care that you got a fancy new van and are not willing to pay 3.5 what your competitors are charging to pay for it.

Ian W.

I was looking for a company to install a bathtub and hook it up. The old tub and all the drywall had already been removed. I went to Aspen's website and filled out their form to have someone give me a quote. They never contacted me on there, so I sent a message on Facebook doing the same. I got a reply saying to call them instead, not a good start already.

After getting on their schedule, and having an employee come out, they gave me a few different quotes for various things they could do. I already have a brand new tub ready to install so I just needed them to install it and hook it up, no drywall work or anything else. The amount of labor involved is probably 2-3 hours for a professional. The quote to do that was $2,272. After I declined their bid and paid their $49 fee to get an estimate, I received another email showing their inspection form. At the bottom of it was a part showing that I refused their bid and that I was a ""Disgruntled Customer"".

It's no wonder they require a $49 fee to give an estimate when they give outrageous bids like that. Needless to say, I'll never use them and will make sure others know to go elsewhere.

Scarlet S.

Very talented and skilled plumbers! Came same day I called took care of my problem. They sent me a text with the picture of who was showing up to my house and even wore booties covering their shoes. Wonderful experience. I would recommend them for any plumbing needs

Robert S.

Aspen sent Chris to repair my upstairs bathroom. He explained what was going on with it and did an amazing job. I haven't had a problem with it since. I honestly recommend Aspen Plumbing to all my friends and family.