ASI Plumbing

Christopher J.

We wanted to proactively replace our 11-year-old Sump Pumps in advance of impending rains.

Sam arrived ahead of schedule. After a quick discussion, we had two brand new Sump Pumps installed. He determined that no other parts needed replacement (no upSelling). The whole process took about an hour.

We have used ASI a couple times before and plan to use them again soon.

Christopher J.

Bryon J.

They came out to replace the water heater. They replaced it and I had it inspected. It failed inspection.

The plumber came back out after I told them and corrected it. I asked the plumber how to get it re-inspected. Are they contacting the inspector or am I supposed to? She said she would take photos and send it to the inspector.

I eventually called their line asking the same question as I did not get anything regarding a second inspection or a sticker to validate it was inspected. How do I get an inspection sticker. The lady assured me she would handle it.

It was not handled. I still do not have an inspection sticker because I cannot get direction from them and they did not follow up with me and I've heard nothing about it.

They failed to follow through. Incredibly disappointing. I gave up and moved on. It's not my job to have to hound them to do their job. I just tell people not to use them now.

Michael B.

I just had my first experience with ASI . I called them to repair what I thought was a broken water heater since it had stopped heating. I had a technician to my home within a little over an hour. It took the technician less than 2 minutes to determine that my breaker circuit and not the water heater was my problem. I appreciate their responsiveness and professionalism in dealing with the issue.

Kathy D.

Many thanks to ASI Plumbing for their prompt and professional service. Cody did a great job replacing my kitchen faucet, and I appreciated how respectful of my home he was. He was very personable and a great asset to ASI Plumbing.

G P.

Loved the service! Gave us a virtual estimate. They showed up on time and he was very professional. Cost of service was actually less than the estimate!

Rachel M.

They arrived at the scheduled time. They quick and got the job done. Very reasonable price, much lower than others I called. I recommend them

Shannon A.

ASI has serviced my home several times and have always done a great job! Philip came to the house today and I very much appreciated that not only did he use the shoe booties, he used them correctly! When he went outside, he took them off and then put them back on to enter the house. I'm a stickler for keeping the floor clean, so I appreciated the courtesy along with the job that he did!

Britney B.

Just had the best experience with ASI Plumbing, specifically with Carlton. We've had a lot of plumbers over and this is what sets the company apart: they send you an estimate before the work - great experience with Ben who was honest with the estimate, they bring their own door mat and wear footies and a mask too, the company calls you the day after to follow up on your experience ensuring you had a good result. Carlton was super careful with clean up, patient and kind as he explained stuff to me, and lastly super knowledgeable and confident in his work. We are definitely going to use them again!

Kathy P.

It was not my week for plumbing issues. We had a dishwasher installed because ours died Jan 1 (different company) and after that, the hot water stopped working. I looked for a place with good reviews and found ASI so I went to schedule online (usually a disaster in itself). I got to their page and they had an appointment for the next day, Monday, (Sceptical me 'ya right') So I booked it fully expecting them to call and reschedule. They not only did not reschedule but they showed up precisely on time and told us we needed a new tap. While they were here they repaired a shut-off valve under the sink. I got a new tap that day and called to schedule having it installed. They did not have any appointments till Wednesday So I took that. I mean no hot water is a drag but we could live with it. That night the kitchen drain clogged up so we could not even run the dishwasher or fill the sink and wash dishes by hand (ugh) we tried and tried to unplug it but could not. So we called ASI back to beg for a sooner appointment. Amazingly they fit us in that day and Desmond came by and fixed the clogged drain and installed the water taps. We now have hot and cold running water that drains.

Time for the bill. I was scared to even ask but when I was told the final cost I was terrific. . One thing I liked about them is that everyone we talked to made sure we knew the price ahead of time. I, till the end, expected them to add on hidden charges and upcharges but that never happened. They are reasonably priced, honest, and do fantastic work

I can not say enough good about this company. Do not hesitate to call them!!

I liked them enough I added them as a contact on my phone. I WILL use them again.

Lydia D.

I just wanted to tell everyone here in the Louisville ky or J-town area that if you happen to find yourself in the position that my husband Eddie and I were in on Thanksgiving day of all days with a water leak and couldn't get anyone out here until the next 2 days was the soonest they could come which I have to say that we got extremely lucky having a really hardworking honest man named Carlson do our work for us he explained everything to us and gave us the price and he never once took a break he took care of the one water leak but guess what we actually developed another one the next day in a different area than the first leak Carlton came back out and promptly took care of the problem he was such a hardworking honest up front man I really really appreciate him so much and I plan on using him in the near future for a walk in tub it was such a good to meet Carlton and Asi plumbing is GREAT do yourself a favor if you ever need a plumber call Asi Plumbing I promise you will be HAPPY you did.