ASAP Sewer & Drain Cleaning | Green Bay

Jessa M.

They were just okay because of the availability to help us with a slow down in our system when another plumber could not. Otherwise I would give them a 1 star review because they overcharged us. The service guy gave us an estimate for $300-400 but then the bill came to $500. Do NOT pay on site and mandate them to give you the bill later. We had to call several times to itemize our bill and they ""forgot"" to apply our onsite coupon and overcharged on their service fee. We had the contract on hand to do the math and the math wasn't mathing. They gave us some money back and were so kind to give some service credit for ""next time"" (can you sense the sarcasm?). We will only use these guys as our last resort.

Jared H.

Had a backed up drain in the basement. They came out same day for maintenance. Morgan in the office was extremely helpful.

Darrin M.

This is my first time for choosing a service leave a bad review. For 5 mins unblock my kitchen sink I got charged $250. It literally took him like 5 mins.10 mins on top. Never in my mind I have to pay $250 just for 5 mins work!!! This is ridiculous.I called them about the price over the phone before I agreed their service they said they don't know. So I thought doesn't matter they would charge me fair. Never in my mind I end up pay 250 just for 5 mins work. Tried to send them messages or email online nobody answered back about the over price.The email it won't even sent through from the email address the owner left on the business card. This is not cool. Later on I talked to the manager over the phone she said howcome nobody told you they charge $250 per hour? Well. You only did 5 mins work here.Maybe If in the beginning i got that info right I won't even need to go through this trouble right now. So this is my experience. Not cool at all.

Bryan S.

Over $300 to snake a drain!?? It took him 1 hour.
I asked for a price before and was told to call the office. I didn't bother, I just thought they would be fair. Never in my mind did I think it would be more than $150.

Rachel V.

I needed my toilet guts replaced and didn't have the time to do it myself. These guys were clean and reliable! Great price, great service! Highly recommend this company!

Road D.

Their man showed up and removed the drain cover off my floor drain in the garage. We realized the drain was blocked with a cake of rust which I chiseled most of it out. He then put the drain cover back on and charged me $150.00 and was here about one half hour.

Adam W.

I have used ASAP numerous times and been very pleased with their work but this last experience was rather stressful. There seemed to be a lack of communication for sure and the technician was very personable and knowledgeable but showed up almost an hour and a half late and seemed to waste more time than necessary. However when I brought this up when the bill was discussed they worked with me and made it fair and I was pleased with the service and charge when all was said and done and look forward to a better experience next time.

Liz S.

I would not recommend them! Poor customer service, unresponsive and they do not follow thru on anything. They charged around $500 to unclog a drain. That did not actually repair the problem then said they would send estimates of the repair. I called and emailed them - they do not get back to me at all. Also I asked for detailed billing on the charge and of course they did not respond. After I learned thru other people had similar experiences.

Billy V.

I had a very good experience with ASAP this week! My sink drain was clogged and after my ""plumbing skills"" didn't work, I called in the Pros! They arrived within 30 minutes and were able to get my drain unplugged. The tech cleaned up after and was professional. I would call ASAP again if needed.

Deb J.

I had a very hard time in finding a business that was able to come out right away to service my duplex rental. Drain in floor was blocked and odorous water was coming up. I called ASAP and not only did they schedule me for the same day but arrived two hours before expected, which was fine by me as I let them know I would be home all day. It was fixed in a timely manner, service tech was professional, friendly and did a great job. I would definitely recommend.