ASAP Drains

Rose B.

I couldn't have had a better experience. I called the Cambridge location because I live in Somerville. The dispatcher on the phone was very nice and helpful, and quoted me for 150$ for a blocked tub drain. The employee Alex came right on time. He was very nice and efficient, the job was done in under an hour. He was very patient with my dog who wanted to sit in the bathroom and watch the whole time. The job was done and I was charged exactly what was quoted, which I think is more than reasonable! Thanks!

Mike L.

Had a backed up sewer line with poop water filling up in the bathtub and brown water gushing into the basement. Definitely a sh** storm.

Called at 11 and they were here by 12, so fast they probably left skid marks in the road.

Very professional and polite even though it was a bit of a crappy job for them to take on, and they were done by 1 which still gave me time to drop the kids off at the pool before work.

$220 is always hard to part with but it was a clean drop and I didn't wipe my bank account. I'll also save a bunch on my electric bill because I'll probably never take a bath again.

Rob and Gary were turdally awesome!

Jack R.

Called ASAP at 7:30 Weds. morning with a sink drain issue. I was asked if I needed someone right away. I opted for a 3-5pm appt. Chris and Kevin showed up at 3:45 and asked a few questions and got right to work. 30 mins. later they were cleaning up. Very polite, professional and clean. I have already recommended them to some of my friends.
Great experience! Great company!

Marcie C.

I reside in PSL Florida but own a 2 family home in Lynn, Ma. I got a phone call from the1st floor tenant on a Saturday of all days that there was a clog of some sorts. I called Lynn Public works they came out & determined issue was within the property he recommended I call ASAP Drain.

Will never regret that call to ASAP Drain !!!!

Shortly after my call to the after hours a gentleman by the name of Nick called me back, gave me ETA, notified me when he was near by (so I could alert my tenants), showed up & was there for a little bit.

Nick...Bless his heart as best as he could with what he had to work with he removed some of the products that was causing the clog.

Nick explained what needed to be done (by a plumber) in order for him to complete the work.

I Called what felt like a million plumbers with no results. Finally got a hold of a plumbing company that came out on Monday. I notified Nick that it was ready for him to go back to finish the job but I understand he was unable to that same day.

He said he could go today (Tuesday morning) between 9-10 am & sure enough at 8:57AM Nick was texting me that he was at the property.

Shortly afterward Nick texted me with images of what he had removed that was causing the clog.... are you ready??? Yes!!! Black duck tape & plastic baggies. Gotta love irresponsible tenants.

I was thinking that based on all that Nick had to go thru & do my bill would be sky rocket....but no Bill was $182.00!!!

To ASAP Drain Nick was amazing, kind, extremely professional & will definatly recommend your company & specially Nick.

Marcie Correia & mom Zelia Fuentes.

Ted D.

Great job by ASAP drains. They came out on a Holiday (happy Easter!) and were punctual and professional. Did the job, fixed the problem (roots in the main drain) checked it twice, helped put appliances back and were personable. I'll call them for a regular cleaning.

Doug M.

These guys are great. I've had 2 separate times where I needed a drain snaked (Kitchen sink, and bathtub). I called them in the morning and they were there by early-afternoon. They are quick to address the problem, and have competitive pricing. Highly recommend!

Steve V.

Way cheaper than RotoR***er, ASAP Drains also have trucks driving around all over the Boston area and can get to you quickly. I had them come out this morning to attend to a clog I couldn't clear behind my kitchen sink. Lou arrived promptly and fixed the problem for $137. Compare this to RotoR***er, who wanted $450 for starters, but thought it might cost more if they ran into trouble.

Lou cleared the clog quickly and taught me his trick.

I've relied on ASAP drains for institutional services before, and this is the first time I've used them for home. I hear that they're the folks your plumber calls when he can't solve the problem himself. Save yourself trouble and expense by calling ASAP Drains first. They're responsive, friendly and reasonable.

Kerri F.

I had a blocked drain in my house causing everything to back up into the house. I called ASAP and they were there the next day at 9:00 am. Nick was the technician and was very knowledgeable, nice and quick. My drain was fixed within 1/2 hour at a very reasonable price. I would highly recommend this company!!!!

Jerry D.

Great service, very prompt when called. Nick (the tech) was fantastic. Very thorough and great to work with. Highly recommend!!

M B.

My experience with ASAP Drains was awful!!!!! I went from having a slow drain to a completely clogged toilet. ""Thanks"" to their services, my husband and I had to spend the night somewhere else. The worst part is, they abandoned the job and left without saying a word.

The guy showed up an hour late, without even the courtesy of a phone call. I showed him where the drain has been unclogged in the past, with access from the basement. Despite his clear lack of experience, he thought he knew better and used the upstairs bathroom instead. He claimed to have unclogged it within 15 minutes. I had to demonstrate to him he had not. After several hours, he finally admitted he needed help and an equally incompetent person joined him. They ended up taking the toilet off and used an auger on the old cast iron pipes. I suspect their scraping of the old pipes is what caused the additional damage. After spending several more hours on it, they finally decided they were not going to be able to fix it and they got up and left, without a word. Who does that? My mind is blown by how unprofessional that was.

We were having some other work done in the basement and the worker used the toilet after they left. After he flushed, sewage poured into the basement, which fortunately he noticed since he was working down there. If it had not been for him, we would have been flushing raw sewage into our basement for who knows how long. Keep in mind, I called them because the sink was a little slow to drain. The toilet had been completely fine until they touched it.

Fortunately, I was able to find someone who could do an emergency visit and repair the damage they did. After $400, at least we can stay in our house again.

Unfortunately, hiring ASAP Drains was a huge, costly mistake. I can not believe how unprofessional they were.