Arthur's Remodeling

Kitty J.

Best customer service ever! Julio is a true gentleman and very honest. I highly recommend them!

Rose R.

UPDATE: Julio from the company called me and I appreciate his willingness to get it back on track. So I am changing my review and will update further as needed.

So disappointed with this company. Reading all the positive reviews, I had such high hopes. Initially had a consult for the estimate with Harris and he brought no samples for me to look at. I looked at a few images on his laptop. Saw one that looked pretty nice and he said I didn't need to write it down as the name of it would be in the estimate. (It was not.) Communication back and forth with the company about the estimate was frustrating. I asked for a small closet to be added and sent a picture, however, it was never addressed. I finally called the company and another consult was arranged. Daniel came out and remeasured and brought a few samples. He also promised to get the name of the color I liked from Harris. When I got the 2nd estimate, again, the name of the color was not included. It also said the customer is responsible for rehanging closet doors. I texted him to get clarification on that. That was 10 days ago. No response. I honestly think that they are so busy and there are so many hands in the pot that my little two bedroom job was just not important enough to them or given any type of priority. That's foolish since everyone has neighbors and friends they could refer a good company to. Maybe the installers would be good but I can't even get to that point due to the poor communication. Overall, not a good experience and I cannot recommend.
SEE UPDATE

J F.

Awesome job! These guys were amazing from quoting to the installation very last transition strip. They overcame quite a few challenges like an uneven floor that needed a quick leveling job and loss of power for a full day but they stayed positive and kept plowing thru it. End result are beautiful floors and baseboards completed on time. I highly recommend you at least call them for a free quote and see for yourself! A big thank you to Tim, Sergio, and the quiet guy :-)

Renee P.

We had our bamboo floors installed both in our main bedroom and living room. Ivan and his brother installed we're prompt and efficient. When they came upon an issue with the flooring they recommended a few solutions they have utilized previously prior to moving forward. Highly recommend them

Ehsan D.

We needed a new floor for our bathroom and some tile repair. Arthur's Flooring have us the best quote. The installers showed up in time, work very hard and finished the job in 1.5 days. Our bathroom looks great. I'm sure we will go back to Arthur's next time we have tile work.

Tammee E.

After a so-called contractor ruined not one but two backsplashes I called Arthurs's for help. They were amazing as usual. Came in and fixed the backsplash and some other minor floor issues we had. Juan and Daniel were quick, professional, and really cared about doing a great job. After the mess, the initial contractor left it is truly a miracle how good the backsplash turned out. Thank you, thank you, Arthur's for sending Juan and Daniel to do an amazing job. The pictures I have attached do not do the backsplash justice. We are so happy!!!

Christopher C.

A truly great job! I'm always nervous when hiring any contractor which is why I always look them up on Yelp. The great reviews are true! I'm absolutely thrilled that my wood floors - it's a 1923 craftsman home in Long Beach - look fantastic!
I strongly recommend Arthur's Flooring!
Chris in Long Beach

Stephen C.

We've needed our carpet replaced for the last several years now and we got to it finally and pulled the trigger on hiring someone to get it done for us. Arthur's flooring was able to have someone come out on a Wednesday for a quote and we were able to get someone out on Friday and complete about 600 sq ft. of vinyl plank flooring done in ONE DAY. Super efficient and the end result was absolutely worth it.

Kim M.

We are so glad we went with Arthur's Flooring!!
We had non-professionals install flooring and we were very unhappy with the results...so after calling around we went with Arthur's Flooring. Harris was very informative as he answered all my questions (haha sorry for all the calls)...but it was bc of Harris' patience that ultimately help me choose this company! Daniel was very friendly when he came to do the estimate, which we believed to be very fair. Thank you Marlon, Marcos, & Santos for being soooooooo fast & professional with the install! The floors are beautiful :)
We have already recommended Arthur's Flooring to our friends & family!

Drew L.

Arthur's Just completed the floor and baseboard installation in my condo and it came out fantastic. Daniel showed up on time to measure the condo and provided the estimate promptly. The proposal fit the buget and seemed very fair, so I moved forward with the install. Ivan and Julio did a superb job on the install despite the heat wave we are having this week. I am very detail oriented, and the crew did a top-notch job. Everyone showed up on time and the job was completed as promised in two days even with 100-degree temps. If i need to redo the bathroom floors i know who to call. Thank you very much it looks better than I expected.