Art Douglas Plumbing

Ann N.

Richard N.-- I called Art Douglas on Saturday morning due to a leaking water heater. Andrew the dispatcher was very polite and told me all technicians were on jobs, but he would send somebody out as soon as possible. About an hour later Andrew called back and said he had someone available. A few minutes later Josh, a Master Technician, arrived. He was very courteous, helpful, and efficient. He explained what he was doing and answered all my questions. I was fully satisfied with the service provided and would definitely call them again. An added benefit is they don't charge extra on Saturday, and they provide a visit and estimate at no charge.

John C.

A stress saver is all I can say about Art Douglas's Plumbing. Our storm drains were clogged during the last major storm and we were leaving for vacation. The backyard was flooded. What can I say? I went on YouTube to see how I could clear them and the only solution was hydro cleaning the lines. Art Douglas was our solution. I called at 1pm. and they were at the house at 3:30 with the drains cleared and cleaned by 4:30. Amazing service and very friendly staff.

Alana S.

This is a top notch company. I'm a renter so my landlord had to request the service. Doug called me in the morning to see if I 'd be home at a particular time. Once the time was confirmed, repairman Frank showed up on time and repaired my leaking sink. He was professional, very polite and quick. My sink works beautifully with no leaks. I would highly recommend Art Douglas Plumbing. Thanks guys!

Linda I.

Had to replace flush valve in Toto Toilet. Came out and advised he needed to order part and would get back to me. Two days later received call telling me that the part has been discontinued and I had two options replace the toilet for $850.00 or the tank for $400.00 (assuming it included installation and take away of old toilet since original cost $430.00). Advised him that was the ""wrong answer"" and then went online and in 30 secs. found a company out of NY that had discontinued Toto parts. Ordered on line for $32.00 and arrived in 4 days. Called Verns Plumbing and had it installed in 30 mins.
Lesson. Don't trust them they lack professionalism and service to customers.

Joey D.

I honestly cannot say enough about this company! I have three homes, two rentals and my primary residence. ANY time I have a plumbing issue I call them. I've probably called them 10 times over the years, everything from clogged mainline to replacing my water heater at 8pm on a Saturday, their response is super fast and the customer service is out of this world.
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Today I called and spoke with Andrew, he got me set up in minutes, sent over Josh who replace my bathroom sink, super nice guy and he was done within a couple hours. New sink looks amazing!
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Reasonable prices outstanding reliability. I'll never call anywhere else.
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Loyal customer forever.

Eddie H.

Mediocre prices , great encounter with staff and scheduling staff. My experience with Jerry from this company was outstanding , very knowledgeable and helpful . Instead of being lazy like other plumbing companies we had encountered , jerry fixed our main problem efficiently , and gave us better recommendations. He emphasized a family company ownership and made me feel apart of it. I'll be coming back and recommending this company because of jerry. Thankyou Art & Douglas & jerry !!!

Gary R.

I wish I could give them another rating.

My water filter popped it's top this morning so I had to turn off the water to the house. (A task made considerably easier due to the ball valve they installed) I called at 6:30 this morning, and by 7:30 Justin, one of their best guys to be sure, was here. He removed to defective part and got our water back on. They will return next week to replace the part.

Here's the kicker. The entire ordeal is covered under warranty. They COMPLETELY STAND BEHIND THEIR WORK.

Do I ever call anyone else? Forget it. I even use them for our rentals now. I've found cheaper plumbing service in Fresno, but none better.

Thanks guys.

Lee M.

""F***ing idiot"" so said Doug, the ""owner""/general manager.
Never had such a negative encounter. Then he slams the phone
and hangs up. Upon seeing other reviews, I see a distinct pattern
of abuse. Avoid this company unless you enjoy confrontation.

Recommend: Vern's Plumbing and Heating. They came out within
an hour. Their professional staff resolved the situation satisfactory.

Beth M.

Called Art Douglas Plumbing to clear out our root clogged pipe from the house to the street. Robert arrived in less than two hours and solved the problem quickly and professionally for $99. I highly recommend this business for plumbing and air conditioning service. (Last summer they quickly responded and fixed our air conditioner when it went out in the hottest part of the summer. )

Kerry N.

We had new floors put in, and the toilets have to be set and sealed. I called at 10 and was assured they could get out at 4:30 when the crew would be done for the day. Called at 5 and was told someone was on the way. Called at 8 got the exchange, who hooked me up with a plumber who didn't like my attitude (I was miffed considering what I been through) and refused to come out when I argued that it wasn't fair to charge after hour prices. We use this company in my workplace, but not any more. Not trustworthy.