Art Douglas Plumbing

Larry H.

Had them give me an estimate on a leaking tub/shower valve stem assembly. Said they would have to cut a hole in the outside wall and replace the entire valve. Cost around a &1,000.00. Called a real plumber and fixed the existing fixture for under $200.00. Would not recommend Art Douglas Plumbing.

Marie C.

Great experience. Air conditioner not working. Called company and they had a service man out in 45 min and problem fixed in less than an hour. Staff was professional and knowledgeable. Will use them again.

Nathan W.

Just did some great work on a water line. Quick, efficient, reasonable and willing to work with us. Sal was great.

Barry S.

Have used Art Douglas Plumbing and A/C many times. Always on schedule and do a great job at reasonable prices.

John S.

Beware of this company....I would give negative stars if I could. They were called out to hookup a simple existing copper tube to the ice maker by my tenant. The guy who came out became perplexed at looking at the existing copper line. He removed it and put a cap on the fitting saying the refrigerator leaked and couldn't hook it up then left after charging $180. To make a long story short my tenants woke up to water saturated hardwood flooring in the kitchen as well as the hardwood in the adjacent Family room because water was leaking directly from his fitting cap... Over $14000 damage! I called and asked for Art Douglas the owner and the person said he was Art. I kindly told him of the issue and would he please come out so I could show him the damage and cause ...He was short of telling me to F*** off and said he already talked to his guy and wasn't going anywhere, then suggested I contact MY insurance company (where I have a $1000 deductible)... Their ad says senior, veterans etc. discount...good luck with that...Wonder what the contractors licensing board is going to tell me? They should be ashamed to even call themselves plumbers. Wish my tenant had read all the bad reviews here before calling such a shady company!

Melinda M.

My 82 year old mother's AC unit wasn't cooling on 8/16/16 so she called Art Douglas Inc. They came out and after a little while decided that she needed a new circuit board. The tech went and got one, installed it and charged $477. Never saw the new one or the old one. On 8/24/16, her AC went out again. Called them back and now was told that her unit had 20 pounds of refrigerant rather than 13 pounds and a multitude of other issues had arisen. They could fix for $3400 or replace the unit for $13,000. She called me (I live two hours away) and when I spoke to the ""manager"" and asked him how the additional refrigerant got in the unit, he became very belligerent and said they didn't do it and to get a second opinion and tried to hang up on me but he was on my mother's phone! I called a HVAC contractor in my area and they said the only way for additional refrigerant to get in a unit is for someone to put it there and that you would have problems within a week or two. We have since had another HVAC person fix the unit by replacing the TVX valve which Art Douglas said was no longer available for her unit. I called the company on 8/29/16 to speak to the Owner and of course the ""manager"" called me back. He denied any wrong doing on his part, period and when I requested reimbursement for the circuit board because we don't even know if that was a problem, or quite frankly if it was even replaced, he said no and hung up on me. It's apparent to me that this company is the low of the low and to take advantage of senior citizens should be a crime!! Beware of this company!!!

Ed M.

Had an issue with our HVAC not cooling. Called Art Douglas Plumbing, and a tech was dispatched quickly, even though it was Sunday. Tech Omar Lopez diagnosed the problem as a bad condenser motor. He replaced the part and things have been cool ever since. Fast, professional, reasonable service. Highly recommend.

Chuck M.

Recently we used this company for some repair work. The plumber was industrious and professional. In order to complete the repair, he needed to remove the trap under the kitchen sink. After he completed the task he was there for, he reinstalled the trap and left. The next day we discovered the trap was leaking. When we called to have the leak fixed, we spoke with ""Doug"". He related they weren't responsible for the leak and would charge us for a 2nd trip to fix the leak. His attitude was reminiscent of the backside of a large equine. Then he hung up on me. This is a customer service business. The work they originally came for was just fine, but how they stand behind that work? Just my experience.

Diane M.

My water heater stopped working. I called Art Douglas for an estimate for a new 50 gallon water heater. A technician name Robert came out that day to give estimate. I was very impress with his knowledge and experience of the water heater they install that we went with them without anymore estimates. We will use them for all our future plumbing problems.

Maureen P.

My tub was not draining. I called Art Douglas and they were able to come fix it the same day! They were friendly, polite and professional. Justin showed up on time, fixed the drain quickly and didn't leave a mess! The price was very reasonable and up front, I recommend Art Douglas to anyone who needs plumbing work done.