Arrow Plumbing, Heating & Air Conditioning
Company Overview
Greetings from Arrow Plumbing! For over 25 years, our goal has been to deliver prompt, professional, and quality plumbing services to our customers throughout the Libertyville region, and branching out into Lake County. We have built our reputation for our integrity and focus on customer happiness. We go to great lengths to maintaining professionalism in how we showcase our technicians, equipment, and the manner in which we complete our job.
With more than 20 years of experience, Ken Stevens offers approachable, top-tier plumbing services and looks forward to welcoming you as a satisfied client. With 20 years in the plumbing industry, Ken Stevens is well-equipped. Our skilled team of expert plumbers with extensive knowledge of the areas you reside in.
Arrow Plumbing, Inc. has established itself as a premier plumbing company in Lake County. We built our business on the commitment to always uphold a solid base of unyielding integrity and exceptional workmanship.
Know that you can trust you will be met with professional, quality, knowledgeable staff to assist you with all your plumbing needs.
Business Services
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | 7:00 AM - 5:00 PM |
| Tue: | 7:00 AM - 5:00 PM |
| Wed: | 7:00 AM - 5:00 PM |
| Thu: | 7:00 AM - 5:00 PM |
| Fri: | 7:00 AM - 3:30 PM |
| Sat: | Closed |
| Sun: | Closed |
Recommended Customer Reviews
Highly incompetent team. Owner Is good but his availability is limited.
They had to come multiple times to address the same leak.
This was our first time using Arrow Plumbing and we were very satisfied. Jerrod was friendly, professional and worked quickly. He double checked that everything was in good working order when he was done and instructed on how to use our new garbage disposal. We will use Arrow again if needed and recommend them highly.
Laura C.John, Matt, Austin and Alex came through in the clutch when I had no water ! Thank you
Lynn M.Arrow Plumbing provides outstanding services. I found them through Yelp, and we are delighted with the high standards of their work. Marc was superb and thorough, as he: reset and resealed two toilets; installed two, new shower heads and a curved shower curtain rod; then fixed the hot water in our kitchen sink. Also, he replaced our water expansion tank on the water heater. I've never had a plumber explain the repair work so clearly.
In fact, Plumber Marc asked about our home inspection report to ensure he took care of all of our plumbing repairs. He worked for four hours throughout our new home, and the bill was very reasonable. My husband and I will call Arrow Plumbing again for future projects, such as replacing the water heater. I highly recommend Arrow Plumbing. They are amazing.
So happy with the service we received when faced with an degraded old seal between the tank and toilet bowl. originally said they could arrive the next day, but when the opportunity arose to be there same day, they revised the appointment. I was so thankful. The problem was immediately diagnosed. You should definitely give them the opportunity to help you.
Expensive and slow! I had an initial negative experience. The handle fell off my sink faucet, and I unfortunately did not get a quote at diagnosis of the problem from Arrow, which I had never used. After diagnosing the problem and ordering the part (a small disk to hold on the faucet), the plumber returned and spent 45 minutes (@ a labor cost of $136) installing it because it did not fit. He did not consult with me about it not fitting. I doubt the right part was ordered because he had to shave it down to fit and the handle is tight and somewhat hard to move. He said it was the right part. I politely asked the office to reduce the price. The woman on the phone said she would call me back after talking to the plumber. Instead, they erroneously sent a bill for the full price, which was upsetting. However, she did call me the next day (after my review posted) to say they wanted my satisfaction and would take 30 minutes of labor off the price, which I agreed to. They also are sending a different plumber to try to make the faucet less tight, at no charge to me. So they do try to address complaints and work with the customer, which is rare today. If you use this company, I recommend you get an estimate, but they do charge by time and materials.
Arrow came out for a failed sump pump and did a great job in replacing the pump. They sent a plumber out when scheduled and he arrived on time, did a great job of explaining the issue and completing the work.
We couldn't have been more pleased with our recent service from Arrow Plumbing. We needed to have two outdoor leaking spigots replaced, a leaking shower cartridge replaced, and a new faucet installed. Joseph showed up right on time, was extremely pleasant and professional, and worked hard the entire time he was here. He also took the time to explain what he needed to do and review the job when he was done. He had all the materials needed on his truck and the pricing was very fair. I highly recommend Arrow and Joseph!
Jude R.We called Arrow to fix an outdoor spigot. They sent Alex out within 48 hours. He was on time, and he had a great attitude. Quality of work was excellent. I highly recommend them!
Just have to put in a shout out for Bruce who is the Sherlock Holmes of the plumbing world. Not only did he correctly identify a slow leak that eluded every other plumber we called but this time found the mystery culprit for continuing problems with our kitchen faucet and slow running hot water. It wasn't Colonel Mustard in the library with a letter opener but rather the dip tube in the water heater. I admit skepticism at first but know better than to doubt Bruce when he's on the trail of a plumbing mystery. Sure enough, our heating guy came out and confirmed that he was absolutely correct. Not happy about having to replace the water heater but filled with admiration for Bruce's super powers. This is just another reason why Arrow is my go-to for all things wet and wonderful. Love this business!

























